Originally Posted by GDHS
I came across the forums while googling a problem with my new Magnavox MDR537H and hope somebody can help.......My unit has two problems; it won't hold settings made under General Settings, and DTV Closed Captioning won't work.
I'm connected directly to the cable with no cable box. I'm using HDMI to connect to a Samsung plasma TV, and I have the 537's power cord connected to an APC Battery backup UPS. I use the remote control for all actions. Sometimes, but not every time, when I turn the unit back on after it has been turned off for varying lengths of time, it holds the channels that have been auto-tuned in but otherwise reverts to its default settings and the Initial Setup menu appears. If I have the FPL set to dark, I can see it brighten (its default setting) as the unit powers up after having been turned off. (I'm saying turned off and on, but i think the proper terminology is put in and out of standby.)
This is the second unit I've had. The first unit acted the same way (except closed captioning did work on it), so I exchanged it for another unit after talking to the manufacturer's help desk and being told it just wasn't holding its settings and there was nothing I could do about it except send it in for repairs or return it. But the fact that I have a second unit acting the same way (plus the closed captioning won't work) makes me wonder if I am missing something.
Any suggestions would be appreciated. It works well except for the problems described, and I hate to have to return another one.........
Usually, seeing the Setup menu again after having "set" it means you didn't select the OSD Language or it didn't "take." This can be checked in the Display > OSD Language menu. After you select "English" and press OK, the menu should immediately disappear, indicating it has been set properly (has "taken").
If your setup has ANYTHING that could contribute to actually turning power off, like an external, switched power strip or wall switch, that can cause reappearance of the Setup menu. If no switch, check the UPS for possible "off" condition in some weird (?) circumstances (prob. nothing here but you never know).
Here's a help file on CC, describing the 2-step process to turn DTV CC ON for viewing and separately for RECORDING... not all programs have CC, and they can take up to 1-minute to start appearing:
If a program has ANALOG CC, that can only be seen by turning the TV's CC control on (usually CC1 for English), and it HAS TO BE recorded since it appears in the VBI of an interlaced pic, but the TV controls viewing.
Many cablecos charge more for digital tier channels but send analog anyway, and you might not notice unless you have a machine that can report the true signal data as analog or digital (Tivo, for one). I don't think turning DTV CC on will work in that case.
Edited by wajo - 1/2/13 at 6:23pm