Quote:
Originally Posted by
atti 
I got my Mag back from the Funai repair center yesterday. It was 1 1/2 weeks after sending it so the turn around is very good.......There was also zero paperwork in the shipping box.
Any thoughts?
I'll see how it goes of course and hopefully it really has been fixed.
Quote:
Originally Posted by
atti 
It froze twice today. Both times it happened while I was switching cables around in the back. That's never happened before.
If the unit is still within the exchange period (usually 30 days), suggest you do that, otherwise contact Funai and register a formal complaint. If the unit was repaired in their Torrance, CA facility, calmly remind them that, under California law, they are required to give you (in writing) a description as to what repairs were made, and parts used to make the repair.
What cables were you switching? (Antenna, HDMI, Video Input (L1, L2, L3), Composite Output.....etc.)
If you moved the unit while it's in record or playback mode, you may have accidently jarred the hard drive, causing the read/record heads to "skip". The H2160 and most other consumer DVRs are not designed for portability while in record/play mode. Never move the unit while it is turned on, as the hard drive is constantly spinning.
The "freezing" can also be caused either by a loose internal connection (as Wajo described sometime back) or the hard drive itself may have some bad sectors.
Have you tried testing the hard drive for a possible "NG" readout, using one of the built-in "Skip" functions, as posted by Wajo?
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PS- You could also file a claim with the carrier (UPS, FedEx, USPS) for hidden damage.