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no Powerstrip support for 8600gt letter to nvidia

post #1 of 18
Thread Starter 
Below is a copy of the inquiry I wrote to Nvidia technical support today. I will post the results when I hear back. If anyone has any answers or workarounds that would help with this problem please help. I am also posting a link from a review comparing the ATI 2600xt and the 8600gts cards. The results are unless you are using Vista, the 8 series cards pretty much suck compared to the ATI's cards which eliminates my option of going back to XP for HT use unless I dump this card and go to ATI.

Customer (Larry Kelly) 11/25/2007 10:34 AM 8600GT
I am using this card for my HTPC. My display is an NEC XG1100 CRT projector capable of 1080P. One of he most valuable atributes of this diplay is it's ability to utilize custom resolutions and refresh rates. For HDDVD I use 1920 by 800 by 48hx or 72hz. This maximizes PQ for scope aspect films and eliminates judder. I chose Vista for this system because the 8600 GT does not perform well in comparison to the ATI2600xt in winXP but although is not as good with noise reduction as the ATI model, it is much better for gaming. Now that you have my backgound info. I will detail my problem. First I cannot achieve custom resolutions with your drivers and have control of porches which is neccessary with CRT projectors and some others. Second, I cannot control custom refresh rates either in Vista. I need to be able to select refresh rates to two decimal points. Previously I have used ATI cards which also do not have this control but by using Powerstrip, or riva tuner one can gain the control needed. In researching why the 8600gt is not supported by powerstrip, I have learned that NVIDIA or it's agents have refused to release the information that will allow support to powerstrip. Why is this the case and when will you see the light and release the info. I will need a resolution to this problem very soon or I will be forced to return to the ATI cards which are supported in powerstrip using Vista. I am not alone with this frustration, there are hundreds of people either waiting to see if support comes or will go to ATI. I think that it is very short sighted to withhold the information needed for Powerstrip support. I look forward to hearing from you and will pass on your response to the many hundreds of PC users waiting to select their hardware for thier HTPC,s.
Sincerely,
Larry Kelly

The link, compliments of 8:13 compared ATI, Nvidia http://www.tomshardware.com/2007/10/..._vs_purevideo/
post #2 of 18
Thread Starter 
Hello Larry,

Thank you for contacting NVIDIA Customer Care.

I understand from your mail that you are not able to set custom resolution in Windows Vista with your GeForce 8600 GT graphics card.

Please be informed that the custom resolution and refresh rate option is yet to be implemented on any Windows Vista drivers for any NVIDIA graphics cards. This option will be implemented with future NVIDIA drivers. Hence we request you to be patient and wait till a driver with this option is released.

Regarding Custom Resolution and Refresh Rate options using Powerstrip and Riva Tuner I would request you to tell us the source of your information so that we may convey it to our superiors so that they may take appropriate action.

I apologize for any inconvenience that this may cause to you. I look forward to hearing more from you.

Regards,
NVIDIA Customer Care

OK they would like to be able to contact the apropriate people who are involved with Riva Tuner and Powerstrip. Can someone post this info. so I can respond with the contact info?
I will also respond with a request for a time frame for a driver release date.
post #3 of 18
Nvidia knows full well that they don't support Powerstrip. They have chosen not to provide Entech (powerstrip) or any other software developers with the documentation required to allow custom resolutions/timings/refresh rates. Their crappy software for XP only allows 4 digits so "71.928"hz isn't possible, rather only 71.92, which stutters since it's off by 0.008hz.

I have had exactly the same problem/anger with Nvidia. I even signed up for the Nvidia forums and posted about this problem about 2 months ago. The thread was totally ignored even though I bumped it up a few times.

Thankfully ATI has finally released a competitive product in the Radeon 3870 and 3850 cards. I posted on the Entech forum if a new beta with support for them will be added and they said yes. So your option is wait around for the idiots at Nvidia or sell it and go with ATI, who actually cares about supporting their customers.

-NEC XG1351LC crt projector
post #4 of 18
This may not be a perfect solution for you, but, if your projector can be set up to use a component signal (Y Pb Pr), then you may want to try the HDTV options in the NVidia control panel.

This enables a few more resolutions (see my recent post about the 10HT projector), and the resize HDTV desktop can be used with odd aspect ratios, up to a point

There are also a few more custom timing choices available, but they are fairly common ones and granularity is very limited.

Eiffel
post #5 of 18
Thread Starter 
If I am going to follow up on this I will need some help. Are the developers of Powerstrip here on the forum? Can someone get me contact information to send to Nvidia? I will have to get this done soon while it's still fresh. If I am beating a dead horse so be it but I don't really want to spend more money on hardware if I can help it.
post #6 of 18
I am confused by Nvidia support's response to LarryK.
If the driver is unable to support custom timings/ custom resoutions/refresh rates then I would assume that both the Nvidia control center and the powerstrip application would not be able make the setting changes either.
post #7 of 18
Thread Starter 
Eiffel, for me using component would be a step backwards even farther than the lack of custom timings as right now I am using a DVI adapter called HDFury which has cleaned up my picture considerably from even the analoge RGBHV so going to the inferior component connection would not be an option. I am using a CRT NEC XG PJ.
I would very much like to get a contact for powerstrip and or Riva Tuner for my reply to Nvidia. Can somone help???
Larry
post #8 of 18
Nvidia doesn't want to support Powerstrip or any other utils that allow custom timings. At the same time, they can't be bothered to do their own control applet properly.
post #9 of 18
Thread Starter 
I am going to respond to Nvidia and ask for a timeline for a driver that works. if they can't give me at least an idea, I am going to switch to a 3870. I was hoping to find someone on this forum who could help with the contact but I guess there isn't anyone here that is contected with powerstrip.
post #10 of 18
Anybody that has ever used powerstrip should be able to understand nvidia's position on this.
Not only is it more hassle to support another app, it's a POS app.
post #11 of 18
I'll be getting my new HTPC in a few weeks and I configured it with an 8600M GT (Dell notebook).

Am I to infer from this thread that I won't be able to adjust resolution settings to match my monitor (1366x768@60Hz)? I'll be outputting via VGA and was planning on getting 1:1 pixel mapping...
post #12 of 18
Allin4greeN,

If that involves Powerstrip, apparently.
post #13 of 18
Quote:
Originally Posted by Allin4greeN View Post

I'll be getting my new HTPC in a few weeks and I configured it with an 8600M GT (Dell notebook).

Am I to infer from this thread that I won't be able to adjust resolution settings to match my monitor (1366x768@60Hz)? I'll be outputting via VGA and was planning on getting 1:1 pixel mapping...

If it's a monitor not an HDTV there is a VERY good chance that 1366x768 will be a standard resolution option in the NVIDIA Control Panel (especially as you're connecting via VGA). Most overscan issues happen when sending HDTV singnals to HDTV's or if a particular TV has some horrible scaling solution. A monitor shouldn't do this and even HDTV's should accept their native resolution via VGA without issue.

I got caught recently by an HD Ready 42" Wide Screen Samsung Plasma. It was connected to my Bros HTPC via VGA and the best we could configure was 1024x768. This seemed stupid until I released that this was indeed the native resolution of that screen. Gotta love those rectangular pixels

Good luck.
post #14 of 18
Link
Link
Link

"you have a GF8600 which PowerStrip does not support."

Rik Wang
support@entechtaiwan.com
post #15 of 18
any news yet?
post #16 of 18
Quote:
Originally Posted by Wo0zy View Post

If it's a monitor not an HDTV there is a VERY good chance that 1366x768 will be a standard resolution option in the NVIDIA Control Panel (especially as you're connecting via VGA). Most overscan issues happen when sending HDTV singnals to HDTV's or if a particular TV has some horrible scaling solution. A monitor shouldn't do this and even HDTV's should accept their native resolution via VGA without issue.

I got caught recently by an HD Ready 42" Wide Screen Samsung Plasma. It was connected to my Bros HTPC via VGA and the best we could configure was 1024x768. This seemed stupid until I released that this was indeed the native resolution of that screen. Gotta love those rectangular pixels

Good luck.

Just realized you posted this, Wo0zy. Thanks for the reply. I had assumed that I'd be using Powerstrip (my first HTPC ) but, am now hoping that the 8600M supports output of my panel's native res. It is an HDTV, BTW, 50" PDP by Vizio.

From what I've read, 1:1 over VGA shouldn't be a problem on this set. I've got a 360 hooked up right now running 1360x768 and it looks great with HD DVD's.

Sorry to digress from the thread topic, I'm still learning what kind of apps I'll need to load on the PC to get it up and running, and got a little nervous when I saw this issue pop up.
post #17 of 18
According to the OEM (Dell) of my new notebook (yes, it's still under the tree), 1366x768@60Hz is not going to be an output resolution option for me

Here are my options:
800X600 (SVGA)
1024X768 (XGA)
1280x768 (for LCD/TV) *
1280X1024 (SXGA)
1400X1050 (SXGA+) *
1600X1200 (UXGA)
1680X1050 (WSXGA+)
1920X1200 (WUXGA)

* only when EDID with mode is attached and enabled

I haven't even opened the box and I'm already frustrated! Are there any alternatives to Powerstrip?
post #18 of 18
Thread Starter 
Well I gave up on waiting for the drivers for my 8600gt so I bought a 3870 today. I have not yet set it up to see if it solves all my problems yet.
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