Quote:
Originally Posted by DarkZelda 
Copy/pasted from another thread:
Very disappointed with the quick onset of stubborn IR. Bought a 50UT50 during Black Friday sales week, began to notice IR in early Jan that was not going away with Panasonics so called normal viewing, scrolling bars, etc. This IR didn't look as bad as those posted on google images, so was very optimistic that this would disappear with a little effort.
Spent 3 solid weeks trying to address the problem, running the WOW pixel flipper, the WOW retailer loop (zoomed) and the scrolling bars approximately 8-12 hours a day. Ended up with a Viera menu IR from accessing the scrolling bars. This was very visible on the blue screen of my Sony blu-ray player. Came to realize that my initial IR (that BTW had only somewhat faded) could very well be not user induced as the Viera main menu was only on for maybe 10-20 seconds in the beginning and at the most for 1 min at the end of the scrolling bar.
Phoned Panasonic Canada concierge......... got the standard BS CRAP, " this is not covered by warranty". Protested and asked to speak to a supervisor .......same BS, but was asked if I would like to put in a complaint. You bet! Was phoned the next day by Panasonic Canada, they sent a technician to my house, who took pictures and sent them off to Panasonic. My set is now in the shop, they are running tests.
As I explained to Panasonic, I have not even really used my set other than the break in period and trying to get rid of stubborn IR/BI from nominal use. The way I see it, I can get IR from station logos (which are pretty well on every HD channel), black bars, side bars, ticker bars, game huds and even Panasonic's own menu. GEE, this certainly restricts what I can use my TV for, which is basically nothing but watching 1:85 movies.
We also own a Pioneer Elite Pro-110 FD, and have never had any issues.

Copy/pasted from another thread:
Very disappointed with the quick onset of stubborn IR. Bought a 50UT50 during Black Friday sales week, began to notice IR in early Jan that was not going away with Panasonics so called normal viewing, scrolling bars, etc. This IR didn't look as bad as those posted on google images, so was very optimistic that this would disappear with a little effort.
Spent 3 solid weeks trying to address the problem, running the WOW pixel flipper, the WOW retailer loop (zoomed) and the scrolling bars approximately 8-12 hours a day. Ended up with a Viera menu IR from accessing the scrolling bars. This was very visible on the blue screen of my Sony blu-ray player. Came to realize that my initial IR (that BTW had only somewhat faded) could very well be not user induced as the Viera main menu was only on for maybe 10-20 seconds in the beginning and at the most for 1 min at the end of the scrolling bar.
Phoned Panasonic Canada concierge......... got the standard BS CRAP, " this is not covered by warranty". Protested and asked to speak to a supervisor .......same BS, but was asked if I would like to put in a complaint. You bet! Was phoned the next day by Panasonic Canada, they sent a technician to my house, who took pictures and sent them off to Panasonic. My set is now in the shop, they are running tests.
As I explained to Panasonic, I have not even really used my set other than the break in period and trying to get rid of stubborn IR/BI from nominal use. The way I see it, I can get IR from station logos (which are pretty well on every HD channel), black bars, side bars, ticker bars, game huds and even Panasonic's own menu. GEE, this certainly restricts what I can use my TV for, which is basically nothing but watching 1:85 movies.
We also own a Pioneer Elite Pro-110 FD, and have never had any issues.
Repair shop has ordered and will be replacing the SC and A boards...not quite sure why, as we never had blinking lights or shut downs. Perhaps someone with electronic knowledge can bring us up to speed as to exactly what are the functions of these boards and how they would relate to iR/IB?
Edited by DarkZelda - 2/22/13 at 9:55am
























