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Who has handshake issues with HD DVD player (DVI or HDMI)? - Page 3

post #61 of 97
Toshiba HD-A3 --> HDMI (3ft) --> Monoprice HDX-501 --> HDMI (30ft) --> Panasonic PT-AX100U

Tried the A3 on all the ports, and it doesn't work (no picture). If I hook it directly to the projector, it works fine. All of my other devices work reliably with the switch (AppleTV, PS3, Mac Mini, SA 8300HD).

I updated to firmware 1.3, still, no love. Looks like I'll take this boat anchor back!
post #62 of 97
I suggest that everyone having trouble with their Toshibas connecting (or not) over HDMI call their support number. Toshiba needs to be hammered on this until they get it fixed.

I'm beginning to smell a consumer protection lawsuit. Which state AG will file first ..?
post #63 of 97
Quote:
Originally Posted by SirDrake View Post

Just got a Monoprice 3x1 HDMI Switcher and it does not work so well with my setup.
Here is the scenario.

Video Connection:
Toshiba HD-A2 --> 3FT Monoprice HDMI Cable --> Monoprice 3x1 HDMI Switcher (port1)
DirecTV H20 Receiver --> 3FT Monoprice HDMI Cable --> Monoprice 3x1 HDMI Switcher (port2)
3x1 Monoprice Switcher --> 10FT Monoprice HDMI/DVI Cable --> DVI port w/HDCP on Toshiba 65HDX82 HDTV

Audio Connection:
DirecTV H20 Receiver --> 6FT Toslink --> Pioneer Receiver
Toshiba HD-A2 Player --> 6FT Toslink --> Pioneer Receiver

Here are the issues I have with this setup:
1. If I turn on the DirecTV receiver it works fine, then turn on HD-DVD player and switch th eport it works fine. If I switch back to the DirecTV receiver I get vertical lines on the screen instead of a picture.
2. After watching an HD-DVD for a couple minutes the screen goes blank. Sound still works though. The screen will remain blank for a bout 10 seconds then the picture comes back. It will continue to do this randomly while watching a movie.

My Toshiba A2 has the latest firmware 2.7.

This same setup works fine with the Monprice 2x1 HDMI Switch.
Though the only annoyance is that I cannot select the port on the HDMI Switch until the A2 fully boots up.
I can readily select any port on the 3x1 switch at any time, but picture does not always cooperate.

My guess is that the 3x1 switch is not so good at the handshaking between all my devices.

Did you try the H20 in input 1? I read somewhere that for those Monoprice switches you should put the "always on" devices on the lower inputs...

Btw, my 4x1 monoprice switch is an "auto-switching" switch and therefore I have the same problem with having to set the switch input manually as my A3 does not send out a signal for 15 seconds or so...sux...I may switch it out for a non-autoswitching switch...I think that's what is happening with your 2x1 switch...
post #64 of 97
A30 to Pio 72vsx Elite to Samsung 720p DLP. I hooked up to the HDMI input first and got sound but no video. I have had another Toshiba upscaling DVD player to the same system via HDMI and it worked. Is it possible that the default setting of the HD DVD player being up to 1080p and my display only being 720 did not allow me to get video. Would changing the the resolution in the HD DVD player to up to 720 allow me to get video? I am connected with component and optical at this point and am generally pleased. I would like to be able to upscale my SD DVDs if possible. I understand this is only possible through the HDMI connection.

By the way, I do have firmware 1.3 installed and I know the some of the Pioneers do have HDMI issues. However, it worked with an older Toshiba unit.
post #65 of 97
More fun for me. Started watching Bourne Identity [at 15 minutes in, picture starts going out] toggle on my HDMI switch restores picture for a few minutes.
post #66 of 97
I started another thread with a lengthy explanation of my experience so I won't repeat that.
Original firmware in A2 was 1.3 and the HDMI-DVI connection to my RCA dLP seemed to work fine. Since the upgrade to 2.7 the HDMI has been virtually useless. It will not play HD DVD's. Component video works and the A2 says its output is 1080i. Toshiba has been idiotic in their suggestions to fix the problem. I tried "downgrading" to 1.3 firmware and the A2 will not allow that. It seems from my reading here that each firmware upgrade only makes the situation progressively worse but it can't get any worse now since the DVI connection has been renedered inoperable. No SD DVD upconversion sucks. The studios seem to have Toshiba in their pocket which is my best guess explanation of the handshaking incompatibilities regarding the potentially less secure HDMI-DVI connections....I've seen another poll regarding upgrading difficulties and that was not my problem. But I'd like to see what percentage of folks with the 2.7 firmware are able to reliably accomplish an HDMI-DVI handshake connection and play hD-DVD's and play upconverted to 1080i SD dVD's.
post #67 of 97
A2 connected directly to (HDCP) DVI input on my Plasma. Worked OK on the original shipped firmware (1.x). Sometimes I had to power cycle on and off several times to get the video started but then I could watch a whole disc. I upgraded firmware to 2.7 hoping to eliminate that handshake problem. Now I cannot get video through DVI no matter what I do. In fact my plasma will no longer power on when the DVI input is selected and the A2 already on. If I unplug the HDMI cable from the back of the A2 I can power the plasma on. Then when I plug the HDMI back in for a split second I see video then just a blank screen. This behavior happens regardless of resolution selected on the A2. I had high hopes Toshiba would fix this in the next firmware so I have been patiently waiting. It seems that most of you have got no resolution from Toshiba and I read somewhere that 2.7 may be the last firmware we see for the A2. I know DRM isn't going away but at least Toshiba could improve/relax handshaking with older HDCP compatible displays.
post #68 of 97
I have had similar problems with an HDMI to DVI connection. The HDMI was always intermittent, staying on only for 2 minutes at a time and maybe after 20 minutes it would stay on for the rest of the disc. Since firmware version 2.5 I have had no HDMI output. I tried 2.7 hoping for a fix, but no. I have tolerated this because my projector was older and some of the early HDCP implementations on DVI devices were not correct. Then I bought a panny BD30 and it works perfectly via HDMI through exactly the same setup. So, this is a Toshiba problem. Their advice to me was to send it in for repair, but they will just connect it to an HDMI display and say "no problem found". (I did that on initial purchase back at the retailer).

There is a way to go back to earlier firmware versions - see here:
http://www.avsforum.com/avs-vb/showthread.php?t=960656

I may try this, although there may be some risk.
post #69 of 97
All cables HDMI:

Cable Box > TV = OK
A3 > TV = OK

Cable Box > Receiver > TV = OK
A3 > Receiver > TV = OK

Cable Box > Switcher > TV = OK
A3 > Switcher > TV = OK

Cable Box > HDMI Switcher > Receiver > TV = OK
A3 > HDMI Switcher > Reciever > TV = No signal

Can somebody help me troubleshoot this? I've tried swapping cables and inputs. No dice.
post #70 of 97
A3 via HDMI directly to samsung 4254 plays for a few minutes then disc read error , shut off try again works a little longer but gets stuck in middle of movie
A3 via component hookup to samsung 4254 and optical out bitstream no problem
but I have also been having issues with my hdmi cables for regular tv viewing as well and their monster cables ?
post #71 of 97
Toshiba A3 --> Monoprice Cable --> Monoprice HDX-501 HDMI Switch --> Monster Cable HDMI Cable --> Sony KDF-E50A10 Grand Wega HDTV = NO PICTURE

The above setup does provide a picture for the "Setup" screen of the A3 after about 30 - 60 seconds, also very rarely provides the "Loading" screen, however after the movie loads, the screen goes black. No picture.

The Monoprice switch works flawlessly with my Panasonic Blu-Ray player, XBox 360 & DirecTV HD Receiver. I've tried different port and cable combinations as well as unplugging all other HDMI devices from the switch while the A3 is operating, but still no picture from the A3.

Toshiba A3 --> Monster Cable HDMI Cable --> directly to Sony HDTV = Works.

At this time I have my A3 connected through component video cables to my TV with the audio going directly to my Onkyo receiver through optical cable. That is the only way to get this to work unless I want to constantly be swapping HDMI cables to obtain a direct connection from the A3 to the TV.

I called Toshiba regarding this and they told me that as long as the HDMI connection works directly to the TV, then there is no problem with the A3. They told me that the switch must be incompatible or defective, even though the switch works flawlessly with every other HDMI device. I asked them to recommend a switch that is known to work with the A3, they told me that they can't recommend a switch but that any QUALITY switch should work. NO HELP AT ALL. Thanks Toshiba!

Any help with this issue would be greatly appreciated.
post #72 of 97
People really need to get a grip. HDMI has many issues with many types and brands of equipment. I have had other brands that did not work with my HDMI set up and the Toshiba does. It is hit or miss. The entire industry needs to sort this out, not just Toshiba. My feeling is that if it works great, if not just go back to component and enjoy the movie. Isn't that what it is all about. Just so you know, I have a Panasonic that did not work with my new Panasonic projector through a 35 foot Blue Jeans HDMI cable. The Toshiba works fine.
post #73 of 97
A3 > 6' RAM HDMI cable > Panasonic TH-42PHD8UK with TY-FB7HM HDMI blade

Setup screen works with all resolutions. Movie playback produces a black screen with sound over optical.

Returning A3 today.
post #74 of 97
A1 f/w 2.0 -->5X1 Monoprice--> Mitsubishi HC3000 FP - works fine
A1 f/w 2.1-2.4 -->5X1 Monoprice--> Mitsubishi HC3000 - HDMI Link Error
A1 f/w 2.1-2.4 --> Mitsubishi HC3000 - works fine
post #75 of 97
Quote:
Originally Posted by iolmaster View Post

People really need to get a grip. HDMI has many issues with many types and brands of equipment. I have had other brands that did not work with my HDMI set up and the Toshiba does. It is hit or miss. The entire industry needs to sort this out, not just Toshiba. My feeling is that if it works great, if not just go back to component and enjoy the movie. Isn't that what it is all about. Just so you know, I have a Panasonic that did not work with my new Panasonic projector through a 35 foot Blue Jeans HDMI cable. The Toshiba works fine.

Ah, but if only upconversion worked over component ...
post #76 of 97
Ah, but if only upconversion worked over component ...

Skidmark,

I agree, that is a definite drawback and a needless one. I have the HD DVD player connected directly to the PJ bypassing my receiver to avoid the HDCP issues. It works great through HDMI and I get the upconversion. I would have preferred to have all switched through the receiver, but this is a reasonable compromise given the state of HDMI. Anytime we start putting components between the source and the display we run the risk of having handshake issues and even then some do occur. Once again, this is not just a Toshiba problem, but an industry problem. I completely understand that Toshiba should only be responsible for making it work with a direct connection.
post #77 of 97
Quote:
Originally Posted by iolmaster View Post

Ah, but if only upconversion worked over component ...

Skidmark,

I agree, that is a definite drawback and a needless one. I have the HD DVD player connected directly to the PJ bypassing my receiver to avoid the HDCP issues. It works great through HDMI and I get the upconversion. I would have preferred to have all switched through the receiver, but this is a reasonable compromise given the state of HDMI. Anytime we start putting components between the source and the display we run the risk of having handshake issues and even then some do occur. Once again, this is not just a Toshiba problem, but an industry problem. I completely understand that Toshiba should only be responsible for making it work with a direct connection.

I have NOTHING between my Toshiba display and my Toshiba source except the cable (and I've tried three of those ...), yet it still doesn't work.

If nothing else, HDMI/HDCP should not be an issue within a brand family. It shouldn't be an issue between any components displaying the HDMI logo. Panasonic owes you a solution, as does Toshiba to me. Until they do I have no intention to offer any quarter. They have my money and I have a eunuch product.
post #78 of 97
Toshiba HD-XA2 --> connected with 6 foot Monoprice HDMI-DVI cable --> connected to Sony 34XBR800.

Literally takes 2 minutes for the devices to handshake before a picture is displayed.
post #79 of 97
Several posts ago I posted a reply to this thread that contained a quoted email response that I received directly from a Toshiba customer service rep. I posted the quote prior to reading the entire email.

The email contained a "Confidentiality" statement at the bottom requesting that no part of the email be copied directly. Upon reading this statement I deleted my post to this thread immediately (within an hour of the orignal post). My apologies to Toshiba.

Since I can't post exactly what was emailed to me, I will paraphrase for the benefit of the other readers that didn't happen to see the original post before I deleted it.

Basically I was told that because of the copy protection encoding (HDCP) that was designed into the unit, the player has to be directly connected to the HDMI input connection on the television in order to function properly. This is by design, not defect.

Personally I think it's over stepping the bounds of content protection once again. Blu-Ray implemented similar copy protection code but it doesn't prevent my Blu-Ray player from functioning properly through an HDMI switch.
post #80 of 97
Quote:
Originally Posted by iolmaster View Post

People really need to get a grip. HDMI has many issues with many types and brands of equipment. I have had other brands that did not work with my HDMI set up and the Toshiba does. It is hit or miss. The entire industry needs to sort this out, not just Toshiba. My feeling is that if it works great, if not just go back to component and enjoy the movie. Isn't that what it is all about. Just so you know, I have a Panasonic that did not work with my new Panasonic projector through a 35 foot Blue Jeans HDMI cable. The Toshiba works fine.

That would be an acceptable solution except for one thing; the component connections aren't always in High Definition. The following is a quote from the Toshiba HD-A3KU / HD-A3KC owners manual published by Toshiba Corporation copyright 2007 #811-HDA391W010. The bottom of Page 14 of this owners manual states (and I quote):

"Why HDMI connection is most recommended?
HD DVD and DVD video Disc creators have the option to include copy protection instructions in their discs that prohibit the output of some standard video or high definition video (original 720p, 1080i or upconverted 480i or 480p) from the COMPONENT VIDEO OUTPUT jacks. If such instructions are present in the disc you are playing, you must use the HDMI OUTPUT jack to view the disc in high definition format and the COMPONENT VIDEO OUTPUT jacks, if activated will output video only in 480i or 480p resolution."

The above statement from the owners manual clearly states that some HD-DVD's will NOT play in a resolution higher than 480i or 480p over the component video connection. They recommend HDMI but then make it close to impossible for owners of older TV's with only 1 HDMI input and multiple devices, to playback the content in High Definition.

Why shouldn't people be upset by the fact that a device designed to produce High Definition picture on a High Definition TV won't do it for some of us?
post #81 of 97
I agree SkyBlue, but that is a design flaw not an HDMI issue. You should be able to get at least 720p from component. Many get 1080p. Component is capable of that. We are discussing the ability of HDMI enabled equipment to communicate with each other. I have the A30 and it didn't work through HDMI through my receiver even though it is supposed to. I went directly from the A30 to a Panasonic projector and have had it this way for about two weeks and have had no issues at all. Until this HDMI situation gets sorted out from all the manufacturers we will all have hit and miss situations with HDMI hookups whenever there is an intermediate component. And even if there isn't at times. All I am saying is this is not isolated to Toshiba.

I just read your third paragraph. That is not true. I was getting HD over component at all resolutions. The only thing you do not get over component is upscaling of SD disks. There is no problem getting HD over component with these units. Upscaling of SD DVDs requires HDMI.
post #82 of 97
I "downgraded" the firmware of my A2 from version 2.7 to version 2.2. As noted in my post earlier in this thread, I have had no HDMI output since version 2.5. I am connecting to a DVI based projector and the output worked (intermittently) with the earlier versions of the firmware. A number of people have reported problems after moving to version 2.7. After the reversion to 2.2, I tried an HD-DVD and the HDMI came on after the disc started. It stayed on throughout the disc, and held when I removed the disc an inserted a second movie. This was only one session, but it proves that Toshiba is changing the HDMI handshake process in some way in the latest versions of the firmware. Further testing is required, but HDMI output seems to be back to where it used to be.

One other note. After version 2.7, the player displayed the version as 2.7/T23M. After the downgrade, it now displays 2.2/T23M, whereas when I initially moved up to version 2.2 it displayed 2.2/T22M. (T22 first started with version 1.6 and T23 started with version 2.5).
post #83 of 97
I have had a few HDMI issues between my players and plasma. It took me a while to figure out that a handshake issue was preventing a f/w upgrade on the Tosh A3 (via CD-R). I've also had a problem where I get a few seconds of audio and video to my plasma, then bam, no more picture, just audio. I haven't 100% tracked it down, but so far if I power cycle the plasma (Panasonic 50ph10uk), the problems go away. I'm have an Oppo 980H, Toshiba A3, and a Sharp BD player hooked up through the 2x1 Monoprice switcher. (I swap cables for 3 machines and 2 HDMI inputs.)
post #84 of 97
Al, How did you downgrade the firmware? I thought Toshiba said it wasn't possible.
post #85 of 97
Officially, it's not possible, but there are enterprising members on this forum!
See this thread:
http://www.avsforum.com/avs-vb/showthread.php?t=960656
for details on downgrading the firmware.

Al
post #86 of 97
Slightly OT but a follow-up from my posts earlier...

Bought the A3, and all the A2-Z2 problems went away, either configuration:
1. A3 -> HDMI-DVI adaptor -> 15' DVI calbe -> Z2
2. A3 -> 6' HDMI cable -> ebay switch -> hdmi-dvi adaptor -> 15' DVI cable -> Z2

Can we now say it is the A2 problem?
post #87 of 97
1. A1 2.0--> HDMI cable out of box, --> Belkin PureAV 3-1--> 3' cheep extention--> monster 400 13' HDMI-DVI --> Sharp XVZ12000 WORKS !!!
2. BD S300 --> HDMI cable out of A1 box, --> Belkin PureAV 3-1--> 3' cheep extension--> monster 400 13' HDMI-DVI --> Sharp XVZ12000 WORKS !!!
3. A1 2.2,2.3,2.4--> HDMI cable out of box,-> Belkin PureAV 3-1->3' cheep extension->monster400 13' HDMI-DVI->Sharp XVZ12000 Does NOT Work
4. A1 2.2,2.3,2.4--> Monster 600 1m , --> Belkin PureAV 3-1--> monster 400 13' HDMI-DVI -->Sharp XVZ12000 Does NOT Work
5. A2 1.3,2.7--> Monster 600 1m, --> Belkin PureAV 3-1--> monster 400 13' HDMI-DVI --> Sharp XVZ12000 Does NOT Work


Does anyone have a switch that works with an A1 with Firm 2.4 and an A2 with Firm 2.7 and a HDMI-DVI connection to a SHARP XVZ12000

I think at this point im going to get three good extensions and leave them plugged into my players and just unplug them at the wall. I can’t afford to have the picture go out in the middle of the movie.

I did call Toshiba they told me to power off the unit unplug it and wait 5 minutes. Then try it....LOL
post #88 of 97
Quote:
Originally Posted by SkyBlue View Post

...I was told that because of the copy protection encoding (HDCP) that was designed into the unit, the player has to be directly connected to the HDMI input connection on the television in order to function properly. This is by design, not defect...

Actually, I always kinda figured that was the way Toshiba and the HD DVD group sold their form of copy right protection to the studios that accepted HD DVD. I mean this whole HDM thing (both Blu ray and HD DVD) is about more control over their media then they have over DVDs. Unfortunately, if true, that really puts a whamy on the cusumer who buys HD DVD gear. Let's hope it's not true. However, I must say I was never able to use my XA2 with my MonoPrice 1:2 HDMI 1.2a splitter. However, my A2 worked and my PS3 worked as well (however, even that required forced 24hz to pass 24fps - it's that 1.2a thing)...
post #89 of 97
HD-E1->Denon AVR3808->Philips LCD (1366x768 w DVI), Monster hdmi-Dvi cable.

When hdmicable not connected to the HdE1, the display shows "1080i",
When AV is connected or TV connected directly, it flips to "720p".

When turning off tv, changing the input source on AV or just pull out the hdmi cable from the HDE1, it flips back to "1080i".

So it only outputs 720p or lower when connected to anything, Ive lost "1080i"
Worked fine before upgrading to 2.7.
Most annoying, Planet earth looks better in 1080i...
post #90 of 97
For all those who are having problems with the Monoprice switcher.

I have a macro I use for opening the player drawer on my XA2 with a Monoprice 5X1. It has two steps, XA2 (same with XA1) Open Tray, and then Monoprice (Input here) switch. The Tosh has to be booted to the searching for disc before the Monoprice will recognize a signal on the HDMI port attached to the player.

So it seems that during boot the HDMI port is not active, hence fooling the Monoprice.

For those of you using separate remotes, first let the Tosh boot before you switch the input on the Monoprice.
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