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Kenwood Sovereign System (Changer, Entre, and Receiver) Issues and Answers - Page 11

post #301 of 6892
I also wish they would hurry up and fix a few problems.

1st. - I would like to add a second unit. One for music and one for movies. And if needed I would add a third if possible. This is a loss on their part. If it worked right now they would have an extra 1500. in their pocket.(maybe they could have the second serial port control the second changer if you don't have it connected to the receiver)

2nd. - I wish they would fix it so that you can control the menus on DVD's with the entre remote. I am sick of switching back and forth.

3rd. - It would be nice if you could turn one on/off and have the other turn on/off with out having to do it manually.( even if u can work around this with the pronto)

4th. - I wish the data base for movies would be faster in getting up to speed. Although this slowly happening.

5th. - I would like for the info button to work.
post #302 of 6892
Carbo,

isn't also number 2 on your list possible to address with a universal remote such a the PRONTO ?? or even with the IR/RF remote that comes witht he VR-5900 ?? I am not sure I understand this problem...

/Lars
Plano, TX
post #303 of 6892
[quote]Originally posted by JonDeutsch
[b]

Mike,

Here is the macro that will perform the above scenario using the Pronto and DV-5900M:

--> Right, but unless I am mistaken that only works with ONE changer. I had two and would have needed three eventually. Thanks though.


MikeAfter posting I remembered...

The other problem with your scenario is that a user file can only hold a limited number of titles. I confirmed this with Kenwood. So even if it worked, the user file wouldn't be big enough to store all the titles I had. Argh.
post #304 of 6892
I haven't forgotten about this list. Currently working with Kenwood on my connection problems. Will report back on status when progress is visible. Kenwood rep has been very helpful.
post #305 of 6892
at least the 5900 is menus come up at the same predefine point every single time. None of them remember their last position. This makes it easier to program macros.

The pioneer remembered it's last position so that made it unneccesary to create macros since if you used one category the most, it would come up in that category most of the time.

inputting the dvd titles manually is not too bad since you can use the osd. what is a pain in the butt is assigning them to userfiles and renaming the userfiles. you are forced to use that stupid screen on the unit when you could be using the beautiful osd on the tv. that is very frustrating. i set up 8 userfiles, comedy, action, etc, etc. and assigned all my dvds to them. i now have replicated the functionality of the pioneer osd, but it was a lot of work getting there.

i don't know if you daisy change them if you can assign dvds across changers to user files. i hope so.

what is the limit per user file? still on the fence on buying the entre.
post #306 of 6892
Quote:


Originally posted by slocko
i don't know if you daisy change them if you can assign dvds across changers to user files. i hope so.

what is the limit per user file? still on the fence on buying the entre.

I don't recall the limit per user file, but I can tell you that if you daisy chain you cannot mix and match lists. In other words you could not add a disc from changer 1 to a userfile in changer 0.

The only caveat in my answer is that I was using two DV-5050m, I suppose there is a very small possibility that the DV-5900m would be different.


Mike
post #307 of 6892
From Kenwood rep:
#3-Check your software version. We are now on 1.0.2.0. If the problems persist during normal operation, let me know what types of operations that are being performed when the Entre' freezes up.
Thanks and as always let me know the out come of this.

Does anyone have this release level yet?
post #308 of 6892
I have not experienced a limit on # of discs per user file. I have about 330 discs in my 5900M to-date.

Nick, I think you can guarantee a beginning state on the Kenwood, though, I'd have to research and report back the exact macro.

I want to double-check this, but I want to report that when I turned on my 5900M and hit the Library button while the unit was doing its scan, the unit did NOT automatically play the last disc!

Again, I do not want to confirm this "feature," but it may be something people want to look into who hate the "autoplay" bug in this unit.
post #309 of 6892
Jon,

any menu you bring up on the kenwood always begins on the same spot. you can't change that behavior. it doesn't remember the last position. every time you hit library it brings you to the main screen. so creating macros should not be a problem.

it might make sense what you are saying about autoplay since you can't bring up the library while a disc is playing. it would sort of follow that if the libray menu is up, a disc can't be playing.


Quote:


Originally posted by JonDeutsch

Nick, I think you can guarantee a beginning state on the Kenwood, though, I'd have to research and report back the exact macro.

I want to double-check this, but I want to report that when I turned on my 5900M and hit the Library button while the unit was doing its scan, the unit did NOT automatically play the last disc!

Again, I do not want to confirm this "feature," but it may be something people want to look into who hate the "autoplay" bug in this unit.
post #310 of 6892
Slocko,

That's kind of what I was saying -- because the Kenwood has "predictable" starting points, Nick should be able to create a fail-safe macro from any state his changer is in. Granted, there may be many macro steps to get to this known state, but I think it's entirely possible.

For instance, clicking LIBRARY does not always bring up the Library (for instance, when a disc is playing). But, a LIBRARY button with the macro:

1. STOP
2. LIBRARY

Would help guarantee that no matter what state the unit is in (other than OFF), you would get the library screen. From there, you can reliably get to any user file or do a search programatically.
post #311 of 6892
I know this is off the beaten path, I apologize.
I am very interested in buying the Entre with a 5050M changer. I have followed this thread and am aware of the current issues.
Well, I was at Tweeter the other day, playing around with the Entre, and noticed that there was a button on the remote for "Web" (don't remember if it said Web exactly) and "Email". When I pressed these buttons, the display would tell me that these features are not yet available. I would assume that the "Web" button would allow for Web browsing and "Email" would take you to some email client (the salesman said that's what they did after I asked). I had never seen these features mentioned before. Is my information correct, and if so, has Kenwood given any timeframe as to when they bring them online?
Just curious.
Thanks.
post #312 of 6892
Thread Starter 
This is not Kenwood, but OpenGlobe that would bring you those features. I have not heard anything yet in regards to them coming on-line.

I myself would have no use at all for such items for it would be very slow in input URL's or even e-mails. Not to mention, their is only so much you can do an a system that has standard graphics. Reminds me of the old WebTV interface. Take a look at using the OpenGlobe button...that would more or less be the web interface for that is the web browser for the most part.
post #313 of 6892
aaunno mentioned something about a new release of the Entre software ("Entre Software level 1.0.2.0"), does anyone have this version of the software?

I've tried forcing an update and I'm still at the old release.

Heroildo
post #314 of 6892
Thread Starter 
interesting....I asked for the undate and it sent one. After it was done it still reads the same as it did before. Something came down though.
post #315 of 6892
Kenwood has decided to replace my Entre. They have two areas of concern:

1) Comcast - A lot of problems during the transition from Mediaone.

2) Lexicon MC-1 processor - some type of known problem with Lexicons' lastest firmware release

It is my understanding a Kenwood rep is checking his schedule on when he can come to Ann Arbor with the replacement.
post #316 of 6892
David,

It's really strange, my Entre has been behaving this way since I went to 1.0.1.1 -- It ALWAYS finds an update, installs the update, reboots -- but then nothing .... The software version is always the same.

Strange!

Heroildo
post #317 of 6892
Well, I just received my set of Kenwood Entre, DV-5900M, VR-5900 and MX-5000. I hooked everything up and then... nothing! The Entre standby indicator started to flash, so I waited, and waited. I re-booted the Entre by holding in the power botton a few seconds and then I waited again... I even unplugged Entre's power cord to see if it needed a cold start, but nothing. The standby light just continued to flash. The manual said it can take long time the first time when staring the Entre, so I let it continue to flash through the night. When I woke up and checked on the Entre this morning it was still flashing... What's going on ??? Do I have a defective unit ??

Any ideas on what's going on would be appreciated....

Thanks,
post #318 of 6892
Keep trying the reboot. That will get it there eventually. If you still get the flashing light after fifteen minutes, press the power button, wait for the whirring sound, and then release again (that's the reboot procedure).

It's finicky, but I'll bet it works.

Nick
post #319 of 6892
Nicholas, thanks for the advice!! However, I tried to reboot a number of times and then started to look at other options. After some experimenting I found out that the USB-Ethernet converter I had hooked to the Entre was not compatible. This caused the Entre not to boot up... Once I removed my LinkSys USB converter the Entre started up. Now I just need to find a compatible USB-Ethernet converter - todays task! I heard OfficeMax sell the Belkin model #F5D5050. Kenwood only have the discontinued Belkin #F5U111 listed as compatible. Since model# F5D5050 is the replacement from Belkin I am hoping it would work as well. Any one know about this ?? It's too bad Kenwood didn't design Entre to be used with a more common converter such as the LinkSys you can get at BestBuy or CompUSA...
post #320 of 6892
Thread Starter 
Sorry to say don't waist your time...It will not work. It uses a different chipset. You need the one that they offer.
post #321 of 6892
Guys,

I have been following this post for a while. I just received my Entre, DV-5900M and VR-5700 receiver. I want to do a similar set-up to the way David described his, with house wide distribution of the Entre so I can select media from multiple rooms. I have several questions. If I follow the set-up suggested by Kenwood for an all Sovereign system, I will pass my video from the DVD into the receiver and then into the Entre. I know the VR-5700 does not have OSD, so the video pass-thru there is probably pretty clean. The Entre, however, is an OSD by its very nature, and I'm worried passing DVD video thru it will hurt the picture. I have a complicated system. I have two Extron pro-video matrix switchers (one is Y/C and one is component/ RGB) so I can send very high quality video to multiple rooms. I was thinking of connecting the progressive component output of the DV-5900 DVD directly to my projector (it is my only component display) to keep the DVD video clean and then connecting the Y/C to the Entre and then Y/C out of the Entre to the Extron switcher so I can send it to other rooms. Do you feel the Entre degrades the video signal? I have a 29" monitor mounted in the wall next to my projection screen (think picture outside of picture) in the theater, so I could use that to control the Entre in that room and when it starts playing a DVD I select via its menus, it will appear on the big screen (progressive component) without passing thru the Entre. Does this make sense? Can anyone see any problems with this approach? Are all outputs of the Entre active at once, or does it output only the type of signal that is input? (in other words, if I connect a composite output from the Entre, will it send out an OSD signal even if there is nothing connected to the composite input on the Entre?) Any advice would be appreciated. My brain hurts. Thanks
post #322 of 6892
Quote:


Originally posted by mdownard
>
Well, I suppose it depends on your definition of usable. To me, "usable" is pretty basic - the user should be able to press a button on my ProntoPro and view onscreen a list of all the movies in the library. I am willing to do whatever behind-the-scenes tricks are necessary to make that happen.

But no such luck. To perform the above task, the user would have to either: (1) Know which DVD was in which changer, or (2) Scroll through multiple lists from top to bottom. Absolutely ridiculous. There are a million other "stupid" things about the interface (no sorting, no simple disc-number entry, etc) too but all would be forgiven if I could just accomplish the above.

You should've seen the look on my wife's face when I told her that, almost $2,000 later, she had less functionality than with our (albeit non-progressive) Pioneer DV-F727. Pretty funny actually.

I will point out that I am in the EXACT same situation. My pronto and Pioneer changer combo allows me to view all the titles and artists on screen (even in sub-catagories) in alphabetical order. and scroll through them to pick what I want. Furthermore, discs can have customized settings that are remembered -- over-riding the changer defaults, and I can enter title text that over-rides the DVD text if present. This all makes for a highly usable, and highly WAF setup. Sure I don't have progressive scan, MP3s, or cover art -- the reasons I was considering an upgrade to the Kenwood, but those features are not worth the loss of these existing features.

I was extremely sadden to see these simple, useful features mishandled by Kenwood. I'll buy the Kenwood if they fix all this, or their competitor, whichever occurs first. Until I can have on-screen, alphabetical lists of the movies in catagories I define, it's not worth the loss of the user-friendliness. I'll just have to drool over the idea of 400 discs + flipper + progressive a while longer.

BTW -- With the pinoeer, I also do the multiple output to multiple room distribution. Works fine.
post #323 of 6892
Quote:


Originally posted by JonDeutsch
That's kind of what I was saying -- because the Kenwood has "predictable" starting points, Nick should be able to create a fail-safe macro from any state his changer is in.

While the Pioneer "remembers" states, it is very easy to place it into a fixed, predictable state for macros. Just do something like a "scan", wait about 1 sec, then STOP STOP. It will be in a fixed state.

My macros are very complex (I use all the catagories), and never fail.
post #324 of 6892
Not sure what exactly is it that you do with the pioneer that you think you can't do with the native kenwood gui.

You can set up categories just like the pioneer. You get 8 user defined categories. You can create a macro that hits stop, library, down one, enter and you will be in the category gui. If you want macros to take you to each category then you will just count the number of down arrows for each category followed by enter.

If you want all your dvds listed, there is an "all userlist". This displays all your dvds. You can then create macros for each letter that search on that letter.

So you can create a search macro for "letter a" that brings up all the dvds that begin with the letter "A" within the "all userlist".

About the only thing that the Pioneer has over the Kenwood gui is speed and that you can bring it up while a movie is playing. I also like that it remembers the last state you were in. The speed is acceptable and it's only a little slower than the pioneer.

Like Nick mentioned in one of the prior threads, there is nothing on the horizon for a progressive mega changer. Now that I have seen how awesome the picture is, I am glad that I pulled the trigger when I did. I had initial regrets, but now I am very happy with the 5900m.

Quote:


Originally posted by kbarrett


Until I can have on-screen, alphabetical lists of the movies in catagories I define, it's not worth the loss of the user-friendliness. I'll just have to drool over the idea of 400 discs + flipper + progressive a while longer.

BTW -- With the pinoeer, I also do the multiple output to multiple room distribution. Works fine.
post #325 of 6892
Just to give an update on the problem I reported earlier with the Entre not booting up etc. Yesterday I bought a Ethernet to Home PNA converter, so I now have my whole house ready for the Axess when it's out... And when hooking up the Entre to the phone line everything works beautifully !! By using the PNA I still have full internet speed over my cable modem, so I am now glad I went this route instead of buying the Ethernet-USB converter.

I tried some of the preloaded MP3 music files and a few radio stations, and I was amazed and impressed over the great GUI and integration of the Entre and the VR-5900. Great sound and a big improvement from my old Onkyo 777. I then loaded a few DVD's into the DV-5900M (Bruce Springsteen Live in NY and the 5'th Element). The Entre was able to identify these DVD's with no problem. I selected one of the Bruce DVD's and WOW the sound and picture was GREAT. And again, the DVD player is perfectly integrated with the Entre hub using the VR-5900 remote. I only had an hour to play around yesterday night, but so far I am very impressed and pleased with the system. Better than expected after all the issues I have read about on this forum. This weekend I am planning to get the surround back speakers hooked up to the MX-5000 and try out the features in more detail. I will also hook up my second room next to the home theater with an S-video connection on our regular 36" TV.

So far so good...
post #326 of 6892
Has anyone else be able to confirm JonDeutsch's experience of being able to prevent the auto play last disk at power up by pressing the Library button on the 5900M remote during the initial scan? I've tried it repeatedly and haven't had any luck.

Ken
post #327 of 6892
Quote:


Originally posted by K_Thompson
Has anyone else be able to confirm JonDeutsch's experience of being able to prevent the auto play last disk at power up by pressing the Library button on the 5900M remote during the initial scan? I've tried it repeatedly and haven't had any luck.

Ken

Heck, JonDeutsch himself couldn't repeat this! I'm going to have to try some things this weekend -- my guess is that it's more about timing than the actual button you press.

In other words, I think hitting the Library button that one time happened to be closer to the end of the scanning process. I think hitting STOP during the end of the scanning process had the same effect.

Ken, is this something you can repeat?

Once confirmed, it would be possible to macro the ON button to pause for a specific time, and then hit another button (ie, STOP) and definitively guarantee no auto-play.

No promises, because I haven't had the time to thoroughly test.
post #328 of 6892
To keep the last disc from playing when I turn on the 5900 I have my power button on my pronto set to stop,delay 0.1, stop.
post #329 of 6892
I visited the Kenwood website for the first time in months. On the issue of control of 3 changers, the website now says that the Entre controls "changers." This is accurate, so far as it goes, since it can control either the DV-5900M, or the DV-5050M. Those two models would constitute "changers."

Recall that some said earlier that they took solace in the fact that the website used to inaccurately report the Entre's ability to control 3 changers, since this meant to them that Kenwood had every intention of implementing the fix to accomplish this. By that logic, does this mean Kenwood is setting the stage to tell us that it will only control one changer?

It's been 4 months since I acquired my Entre. We have the backdoor information that Kenwood has leaked to a few, all to the effect that they do intend on implementing the fix, but can't say when. From a practical standpoint, indefinite delays associated with "assurances" mean, really, no assurances at all.

As more time passes, and as the information on the current ability of the Entre is now arguably "accurate," Kenwood's ability to argue that those who purchased the Entre system got exactly what was advertised increases. The flip side is that those left out in the cold on Kenwood's marketing--yours truly, among others--become a distinct minority, much easier to ignore.

I just loaded Pink Floyd's The Wall. It was disc number 380. I have my daisy chained 5050M ready to fire up, and I'm very soon going to want to start using it. As soon as my preamp upgrade is accomplished (the manufacturer, not Kenwood, is upgrading the processors and mine is slated for it) I'm going to want to start using space in the DV-5900M for DVD-Audio discs as well.

So, Kenwood, if you're reading this, please appreciate that some kind of explanation is owed. I find it very hard to believe that, from an engineering standpoint, this problem can't be solved. I recognize, too, that there is a cost/benefit analysis associated with that endeavor. We've long had the ability to make cars that can crash into buildings at 50 mph, and the passengers walk away unscathed. Problem is, the cars cost about a million dollars apiece to build, so it's not a practical solution to the problem of crashworthiness of automobiles. I have to believe that this is the dilemma Kenwood is facing, not whether it can be done.

I solved this the first time I approached 400 discs by rummaging through my collection and selling about 100 discs on eBay, justifying it on the basis that I really didn't want to view them again. I don't want to go through that exercise again. But I know that after I run out of space in my DV-5900M, I'm going to be irked by the fact that it doesn't work beyond it. My patience will probably be measured by as much space as remains in the DV-5900M. Problem is, space is running out.

Some may get upset with me for raising this issue again, but there are a lot of people on this thread that weren't here when it started. I recognize that it won't practically bother most people, because 400 discs is still a ways off. But the principal benefit to any DVD changer is library management, and if you leased the space with the idea that was more was available, it becomes perturbing to learn, once you've moved in, that no more space is really available. Yes, there have been unofficial dribs and drabs of information to the effect that they're working on it, but no dates, and, ultimately, no assurances. And the website has now been changed in a manner that suggests damage control.

I'm glad the website is now accurate, but maybe it's the lawyer in me that keeps mistaking Kenwood as one of my clients, and I'm simply pleased that they're limiting their exposure. I'd really like to hear something more concrete than we've heard thus far, because, in the end, I'm just a consumer here, and I only want them to fulfill their promises.

Nick
post #330 of 6892
Hi !

Don't mean to be off topic, but it does say: ...(Changer...) Issues and Answers. For me the issue is whether the 5900M can be modded for multi-region playback. Anyone have news of such a possibility? My threads to this effect self-destructed...

TIA.
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