Originally posted by uh2
I had the stop problem occur first while watching Planet of the Apes (this is on a BRAND NEW DV-5050). It has just happened to me again while watching The Patriot. The screen will slowly self-destruct, and that chapter becomes unwatchable. The only way around it is to skip to the next chapter. Otherwise, the player will boot me to the main menu.
. . . and it's not related to just the Entre system. I don't own an Entre...I have a stand-alone 5050.
What are you going to do??
This was reported by several people--including myself--in the thread I ironically started, Kenwood 5900 a winner--something like that.
The image will freeze, almost as if the disc is scratched, and then you're lucky if you can fast forward it to "jar" it back into action. It's happened on both the 5900 and the 5050.
It's irritating, but it's very infrequent. There are other issues that bother me a lot more, although they have to do with the Entre.
That said, I must admit that living with the Entre, albeit in its compromised condition, makes me not want to live without it. I'm still getting the hang of some things, but there really is nothing like it around. It's not as if you can dump it and buy the competition's product, because there is no current competition (and boy do I long for the day that changes).
My suggestion is that any problems be taken up with Kenwood directly, and I would do it in writing.