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I'm furious with Warner right now!Harry Potter BD gift sets with HD DVD discs inside

post #1 of 290
12/11/07 at 9:54am
Thread Starter 
I was pleased that my Harry Potter giftset arrived bright and early this morning. I unpacked it and was mildly impressed with the thought that they must have put into it.




So I'm examining everyting and every seems alright...


...until I discover this abomination:


WTF?! Warner's new TotalHD strategy?

I call Warner Home Video up and spend about 10 minutes on hold. The rather apathetic rep. tells me that I'm going to have to send the whole thing back, which I sorta figured. I explain to her that with the disarray that WHV is in and slow shipping practices, there's no telling when I might get my correct giftset. She sympathizes I guess and puts me on hold to see if there's any other solution. I hold for another 10 minutes and I'm then disconnected. Unreal.
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post #2 of 290
12/11/07 at 9:57am
ROFL!!!

Joe 6 Pack works at Warners shipping plant...
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post #3 of 290
12/11/07 at 9:58am
I was wondering WTF you were talking about until I saw HD-DVD on the lasts pic.
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post #4 of 290
12/11/07 at 9:58am
Wow thats funny to happen to either format. I wonder if this was a single case of this happening or more wide spread. Does the box case indicate HD DVD or Blu-ray?
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post #5 of 290
12/11/07 at 9:59am
Do you happen to also own an HD player?
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post #6 of 290
12/11/07 at 9:59am
LOL , time to go format neutral hahahaha.

Rob
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post #7 of 290
12/11/07 at 10:00am
There's a report of this over at Bluraydotcom...unless you are the same person over there.
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post #8 of 290
12/11/07 at 10:01am
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Quote:
Originally Posted by jkwest View Post

There's a report of this over at Bluraydotcom...unless you are the same person over there.


I use the same screen name over there, but I've not made a post there about this FUBAR.
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post #9 of 290
12/11/07 at 10:02am
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Quote:
Originally Posted by TomsHT View Post

Do you happen to also own an HD player?

No...
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post #10 of 290
12/11/07 at 10:03am
wow that sucks..... I hear their customer service is weak.... just another tally mark.

And that lack of quality control is bothersome, wonder how many others are like that?
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post #11 of 290
12/11/07 at 10:03am
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Quote:
Originally Posted by TomsHT View Post

Wow thats funny to happen to either format. I wonder if this was a single case of this happening or more wide spread. Does the box case indicate HD DVD or Blu-ray?

The 'ribbon' or whatever around the box case reads Blu-Ray Disc.
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post #12 of 290
12/11/07 at 10:08am
Just to rule it out.... Have ya tried playing the disc in your BR player to see that its just not the label itself that is the mistake.
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post #13 of 290
12/11/07 at 10:10am
I got this on HD DVD, and it arrived today, I gotta make sure mine are all HD DVD. I do own a BR player too, but they gotta all be the same.
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post #14 of 290
12/11/07 at 10:14am
Thread Starter 
Quote:
Originally Posted by TomsHT View Post

Just to rule it out.... Have ya tried playing the disc in your BR player to see that its just not the label itself that is the mistake.

We were on the same page with that one. Anyway, the PS3 couldn't do anything with it.
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post #15 of 290
12/11/07 at 10:22am
I don't preorder anything. There are many reasons for that and it is unfortunate since I could save some money but I just don't need aggravation when things go wrong.
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post #16 of 290
12/11/07 at 10:23am
Sounds like Warner really needs to work on their quality control.
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post #17 of 290
12/11/07 at 10:28am
two people on br.com have reported this also
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post #18 of 290
12/11/07 at 10:28am
Does anyone else have this problem? They are so going to recall all of these sets.

Do you know how long it would take to get a replacement.
What is the audio on all of the discs?

BTW-did you try playing it? It could just be a horrible misprint(I hope).
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post #19 of 290
12/11/07 at 10:30am
Has any good sets been received?
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post #20 of 290
12/11/07 at 10:44am
Someone on bluray forum said they bought it from Best Buy. Now I'm skeptical to buy it from anywhere. I'll open the sucker up right then and there if I do.
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post #21 of 290
12/11/07 at 10:45am
This is kinda bizarre since I ordered all the Harry Potter movies on Blu-ray......except for Goblet of Fire.
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post #22 of 290
12/11/07 at 10:46am
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Quote:
Originally Posted by shadowrage View Post

Does anyone else have this problem? They are so going to recall all of these sets.

Do you know how long it would take to get a replacement.
What is the audio on all of the discs?

BTW-did you try playing it? It could just be a horrible misprint(I hope).

Yep, no dice and the whole kit & kaboodle is already on it's way back to Warner Home Video.
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post #23 of 290
12/11/07 at 10:46am
hahaha..that HD-DVD disc wants to join the Blu-Ray side...poor little disc.
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post #24 of 290
12/11/07 at 10:47am
Quote:
Originally Posted by Apollo 13 View Post

I was wondering WTF you were talking about until I saw HD-DVD on the lasts pic.

:lol: I was thinking the same thing...

but the buildup to the final shot was classic - way to go Evan (sorry to hear about the screwup) Now if I have to see if my copy is a-okay
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post #25 of 290
12/11/07 at 10:47am
Oh man, that sucks for you... but it's pretty funny.
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post #26 of 290
12/11/07 at 10:49am
LOL you scared me. I just checked mine but all of them are BR :>
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post #27 of 290
12/11/07 at 10:50am
Just another reason why studios shouldn't be exclusive...

I keed, I keed!
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post #28 of 290
12/11/07 at 10:57am
Sorry to hear about the screwup
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post #29 of 290
12/11/07 at 11:03am
I got mine today, but ordered it HD, dont flame me, I am purple now, didnt have time to check them, hopefully they didnt mess mine up either.
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post #30 of 290
12/11/07 at 11:16am
Just got mine and opened it and everything is fine. Got me scared though.
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