BD-UP5000 Universal Player Samsung [OFFICIAL OWNERS THREAD] & FAQ - Page 371

Downloading update now just fine, 29.5 MB, it is 8:15pm on the East Coast, have been using old Toshiba model HD-A35 HD-DVD player so not as concerned about HD-DVD performance as I am playing Avatar. Will be glad to try out the analog audio outs using some DTS Master audio discs too. Never had any problems playing HD-DVD under 1.4, though.

Hmmm - it read the disc for a minute or so, then spit it out and the tray stayed open, I took the disc out, then took only 2:37 to load after I clicked "Yes" to update, then sucked tray back in. The blue display segments still say "CD-UP", and the progress bar is stuck with three segments lit up in blue. Then after twelve minutes or so it finally turned off the player power. Turned player power back on, stuck Avatar in, and it loaded first time just fine. Noticed for the first time that the "Interactive" fluorescent display scroll was followed by "Slide Show" to display recommendation splash, then it loaded to menu. Indeed, there was a repetitive seek for awhile while the slide show was going on, didn't sound too good for the blu-ray drive there. Except for that, everything played fine with no need to resort to the FF button or anything else.

Still think, after trying about a dozen HD-DVD discs in an A-B comparison just now, that the Toshiba HD-A35 plays HD-DVD titles much better than the BD-UP5000, but that is just sorta to be expected, right? After all it is a Toshiba-manufactured high-end HD-DVD player and they invented HD-DVD before its untimely demise

My disc loaded for a couple minutes, then spit the disc out and prompted me to select yes to update. My player has stayed on the updating screen stating not to turn the power off for over 40 minutes. I don't think it should be taking this long. Going from 1.3 to 1.5. Any suggestions?

Doesn't sound good. Mine only took maybe 10-15 min. total for the entire update but I was going from 1.4 on players that have no issues with the latest couple releases.

When I did mine the screen went blank several times and scared me a little. That was on the first player and it was not set up exactly right (factory config after reset). The 2nd main player I just stuck it in and went. I should have cleared everything out and reset to be 100% safe, but seemed to work fine.

You might call Sammy support, or try it again. The last step on mine after it sucked the disc back in took a min. or two for the CD-UP message to go away and then turn off. I stuck a disc in (Avatar) right after each update and it did not ask me for menu language till I power cycled again without a disc in. My spare, now back in the box will be asking me that next time I use it.

The Sony branched titles DDTHD cut out seems to be fixed. There are at least 2 places on the disc that I used to be able to get it to cut out on. Now I can't get it to do it in either the theatrical branch or the unrated branch. Tried 3 times and could not get it to do it. So it appears that some issues are corrected. If I did not have several 100 GB of junk to go through on the DVR I would watch DejaVu, but that has to wait a few days. It appears that nothing has been done on the HD-DVD side, but several improvements on the BD side. I have noticed faster load times with just about every BD I have thrown at it. Transformers choked a little on the first try, but played, but it is a badly beaten well used disk.

I just unplugged mine

If you're having trouble getting a good burn, try a lower speed -- I burned my first CD at 24x, and the 5000 rejected it. So I burned it at 10x, and it worked perfectly.

And Avatar looks f'n AMAZING!

i dont even know what to say..... i have 2 players, one was fine w/1.3 (wouldn't except 1.4 update... heck wouldnt play cd-r's or regular dvd's) the other was 1.4, also no probs..... now 1.5 and both seem good, even the one that wouldnt play cdr's or dvd's seems cool!! How shocked am i !!! Go Samsung, they have actually restored some good will!!! Shocking, not sure how the firmware fixed cdr's and dvd playback though????

Ooooh, and Avatar Plays!!

So no problems with going from 1.3 to 1.5 then? The other post scared me a little. I'll download it tomorrow and upgrade then. I am excited to see the picture quality of Avatar. I am also glad I didn't have shell out $500 for the oppo just yet.

My 5000 hasn't been able to play Blu-ray discs since about a year ago, though HD DVDs and DVDs still play perfectly fine. Here's hoping this new loader/firmware fixes everything (which I sincerely doubt).

So, looks like I am going to be one of the unlucky ones. Going from 1.3 to this version. After verifying and asking if I wanted to update I chose yes. Tray opened up and the screen has now said that the firmware is updating and not to turn the power off for the last 25 minutes. There is no indication on my screen that anything is happening. What happens if I turn the power off and try again?

Didn't go from 1.3 to 1.5, I had installed 1.4 way back in 2008 and have been happy with it ever since - until Avatar would not play.

Now, life is good, we are all watching Avatar in blu-ray at a line-doubled 3840x2400 on a 16-foot screen using a pair of Barco 909 CRT projectors in the home theater and it is AWESOME.....

The update process worked for me. The Blu-ray version of Avatar sure looks better than the regular DVD! Now I'll have to update my other 5000.

Rick

Yrmm - maybe just wait for it? If after a couple hours it does not come back, then what is the harm in powering off and trying it again. Worst case, you download 1.4 and install that, then do 1.5?

Now THAT'S weird. All that I use the BD-UP5000 for is blu-ray. What happened a year ago, like, did you do a firmware upgrade or did anything else anomalous happen at the same time as it quit doing blu-ray? You know, you can reinstall 1.4 as often as you like over the old 1.4 to bring back features? Perhaps something got corrupted, and reinstalling 1.4 would have fixed it?

This happened with mine when gooing from 1.3, it appeared frozen after 20 minutes i gave up, unplugged the unit and attempted to retry, when checking current version at this point i was all good! happy surprise again, try unplugging your unit, remove the disc and try again, (after power was restored screen said disc cant play, removed disc and retryed) All good!! s/w 100427.01 xaa

It would be nice they do this over the internet as they have done in the past, this way we will know that there CD update works as fw 1.1 broke the internet conection when burned to cd iirc.

I re-installed 1.4, 1.3, 1.4....nothing worked.

I noticed a couple Blu-rays would freeze about halfway in. Then, none would play. I'm hoping the new loader version helps.

Good news...I presume that was Hancock? I don't have it to test anymore. I'll tentatively remove that item from the problem list.

I finally decided to power down and restart. Just for fun, I checked the firmware version. Apparently the new firmware was installed. I am doing the install procedure again just to make sure that everything was loaded that should be.

Tks for help.

Heh - Hancock always played fine under 1.4, never barfed on me or cut out even once. Bought my 5000 early on too, in the beginning of its product cycle.

Did you bitstream the TrueHD soundtrack via HDMI to a capable receiver?

BD-UP5000 v1.5 patch released 4/28 confirmed to work with Avatar BluRay edition.

My stash of CD-R/W are upstairs in the office. I pulled into the driveway at 4:55 and had both players updated and somewhat verified by 5:35. That included getting the spare out of storage and connected while the file was downloading. And the disc burn only took probably less that an min. Next time maybe but I have had great success with this player and Verbatim, CD-R media. Don't want to mess with a good thing that always has worked in the past. I use Toast 10 now on a about a year old MacBook Pro 17". I haven't tried Disc Utility, but for the Tosh A35 I have to use DU to burn as it does not like the image burn created by Toast at all. I was a little nervous since last time I made a disc for this puppy was probably 2 laptops ago and music CDs burned on the new laptop were not playing well in my 5 year old Aiwa deck in the hovercraft (2000 Honda Insight) that was just replaced last week with my daughters old Pioneer from her truck we sold late last year. Anyhow I thought I might have issues, but went off without a hitch.

Oh, yes, sorry that is the only affected branched Sony title that I own (or ever will, the rest are worthless swill IMOHO). Can't you read my mind

Might not be definitive since it is an intermittent problem fixed by playing a DTS-MA title before a DDTHD and vice versa (in the case of Cream and Eagles). I'm pretty sure I played a DTS-MA title right before testing. When I have time I will test after a power cycle and no other discs before. So leave it on the list for now.

^Yea, last time I made a disc for the 5000 was on my poor Lite-On. It seems to read okay currently but after 2 failed burns earlier today, I think something's awry.

Don't bother, it would be a waste of time to test and besides, how would you be able to tell there is any difference? If that was a new feature my guess is that it would be documented. I have pretty golden ears even in my old age ;-) and I am pressed to tell a difference in core 1.5MB DTS and DTS-HD MA. I just like to see the pretty blue light kick on on my receiver. After I updated my main player and tested Avatar I forgot to go in a set everything up and had it set to PCM with down sampling and DRC. What audio I did hear sounded very good, so maybe it is decoding internally, but I highly doubt it.

Alas, the new firmware didn't fix my problem. Nary a Blu-ray will play. HD DVDs and DVDs still work fine. Oh well, I knew it was a shot in the dark. God knows if Samsung would/could fix it, being so long out of warranty. Or how much it would cost me (shudder).

You need a new loader/BD-HDDVD Engine/Drive whatever you care to call it. Buy a broken one off fleebay that still has a good drive or you might take it apart and clean it or use a cleaning disc if you have not before. That was the exact problem my 2nd unit had when I first plugged it in (open box for cheep). BDs would only occasionally play and shutter and get stuck etc. Also seemed to have some issues with HD and DVD as well. I tried cleaning with a disc, but that did not work and since I was the original purchaser (I assume it was a store demo or a return that had not been registered) it got fixed ASAP and I was very glad to get a new latest version loader since it is my spare. It seems to be a common problem with the early units with the original loader. I assume they redesigned it at some point?

You might be surprised and Sammy may be good to you. I think they have a flat fee to do the work and sure they still have plenty of replacement parts for these since many have been sold over the past couple of years.

Updated to 1.5 from 1.3 and everything seems fine. At least Avatar loads and plays fine. I do not know if the freezing issue I was having when trying to use 1.4 has been resolved. Will try tomorrow, oops I mean today, by playing a movie all the way through.

Anyway, so far so good.