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BD-UP5000 Universal Player Samsung [OFFICIAL OWNERS THREAD] & FAQ - Page 434

post #12991 of 13494
Quote:
Originally Posted by mr.kludge View Post

Quote:
Originally Posted by cjennin2 View Post

Confirmed, will not load at all on 1.4...gives red screen that FW needs to be updated to play. 1.6 will play with stop then menu but nice and pixilated. Looking more and more like that Oppo will be taking the Sammy's place soon.

Are you referring to Prometheus or ABraham Lincoln: Vampire Hunter? I did not have any pixelation on Prometheus and on that one if you power up with the disc inside you don't have to hit stop then menu since it does not get stuck. I am assuming that your comment is on AL:VH?

Yes sorry for not clarifying, I was referencing AL:VH
post #12992 of 13494
Quote:
Originally Posted by vinnie97 View Post

Even if they exhibit disc rot after several years? That's enough for me to give the finger to any industry player associated with HD DVD.

Actually as far as I have been able to dertemine the whole disc rot thing is a bunch of crap. What I have observed is that the plastic material used for some of the HD-DVD covers release a substance that clouds the disc. I have had a little trouble with this on a couple movies, but if I use my spectacle cleaner that I bought at Sam's club it takes the haze right off of the disc and restores them to "like new" I suspect this is what is happening to lots of folks and they don't realize it. I don't see why HDs or BDs would be anymore susceptible to rot than CDs and DVDs. All optical discs will eventually succumb to some sort of breakdown. I have a couple friends that have collected all of the domestic releases and a great many imports and they don't even have the hazing issue I have had on a few and those are only used ones I bought.
post #12993 of 13494
Quote:
Originally Posted by amarine1 View Post

Mr. Kludge, I 100% agree with you (as much money has been spend on the HD-DVD collection)... and issues we are having are strictly on the BD side.... not the HD side.
Question, if I pay for the $11.95 for the manual via paypal..... would you forward the pdf copy to others (who can look at this with a 2nd pair of eyes also). You've done fantastic work on this so far and I want to see us be able to hold onto our combo sammy's for at least another couple of years (and if multiple eyes will take a wack at it, so much the better for the 5K community).
What irritates me, is that I have older Panasonic DVD players (from 1994 and 1995 that cost over $400.00 at that time) who do not have any issues with DVD's (new or old) and they don't need firmware updates (I still use them for their stop motion features on regular DVD's).Those players work the same as they did when I purchased them. As an early adopter for HD/BD combo and because of their effort to become the new Sony, Samsung should be doing everything they can to keep us (who spend moolah and provide them the profits to ramp up) happy. Sure I have a Magnovox Blueray..... but I am trying to limit the real-estate I am using where I have the equipment (and shouldn't have to "settle" because Samsung can't/won't fix their player (that cost $799 out the door).
The fact I rarely can play a Blue-Ray on the 5K is frankly disconcerting... and will prevent me from being an early adopter in the futur (I'll just wait from now on).

No need to pay for the manual. At this point I would consider this machine and it's documentation in the public domain since Sammy seems not to care about it. I have shared the service manual and also selected parts of it with others. I found a way to easily post the file. If someone wants it, go for it. I no longer have an attitude about. it. Just PM me and I can create another tiny URL to it as I'm pretty sure the last one I created is gone by now.

BTW - I doubt anyone is going to be able to glean anything valuable from the service manual to make this player play new movies (or the old ones that don't work, for that matter). It is useful in repairing your unit. Sadly short of buying broken units for parts, repair and replacement parts for this beast are few and far between.
post #12994 of 13494
Wow. Long long ago I was an early BD-UP5000 buyer, even did a quick website for it (see the early pages of this thread).

Funny to see it still going. Glad to see people keeping it alive.

And yeah, my Blu-ray part of the player is dead, but HD-DVD part works fine.

It's still in my rack for the HD-DVDs I have. It's working with my Integra 80.3 processor and my PT-AE7000U.
post #12995 of 13494
^Legend, welcome back. I sold off both of mine before giving them the opportunity to fail but still like to participate here out of both curiosity and camaraderie.
Quote:
Originally Posted by mr.kludge View Post

Actually as far as I have been able to dertemine the whole disc rot thing is a bunch of crap. What I have observed is that the plastic material used for some of the HD-DVD covers release a substance that clouds the disc. I have had a little trouble with this on a couple movies, but if I use my spectacle cleaner that I bought at Sam's club it takes the haze right off of the disc and restores them to "like new" I suspect this is what is happening to lots of folks and they don't realize it. I don't see why HDs or BDs would be anymore susceptible to rot than CDs and DVDs. All optical discs will eventually succumb to some sort of breakdown. I have a couple friends that have collected all of the domestic releases and a great many imports and they don't even have the hazing issue I have had on a few and those are only used ones I bought.
Well, it seems to occur with Warner discs most commonly (and there are repeat offender titles at that), so it could be down to some studio-specific replication decisions. I do recall having a defective Willy Wonka disc that showed no visible signs of degradation, which I think is the common theme for these other failing discs from what I have read. I am sure these folks have tried cleaning also (wiping with a lint-free cloth is naturally one of the first steps one would take to remedy a misbehaving disc) to no avail, but you can see the multiple reports in the HD DVD software thread on this forum. Warner has even sent replacement discs to some owners, which to me is an acknowledgement of the problem. More recently, a few Universal discs have popped up. 4-5 years is far too soon whatever the cause.
Edited by vinnie97 - 11/23/12 at 11:16pm
post #12996 of 13494
"SileasResearch"

I've read extensively what you've written (since you ordered your sammy), and I am loving the player since I picked mine up (I paid far less tho). The goal, is to now kick samsung in the keester and get them to fix the firmware........ and I've never failed my firmware efforts yet (I am a sysadmin by trade). biggrin.gif
post #12997 of 13494
Quote:
Originally Posted by amarine1 View Post

"SileasResearch"
I've read extensively what you've written (since you ordered your sammy), and I am loving the player since I picked mine up (I paid far less tho). The goal, is to now kick samsung in the keester and get them to fix the firmware........ and I've never failed my firmware efforts yet (I am a sysadmin by trade). biggrin.gif

Good luck with that. I have been on Sammy for over 2 years to release another update. Disney issues are not the only ones. I have reported the latest Fox issues, but have not called them in yet as I forgot to do it and had better things to do.
post #12998 of 13494
Big movie weekend. Pet Seminary, The Best Exotic marigold Hotel and The Expendables II all loaded and played without trouble.
post #12999 of 13494
Same here with Prometheus from the "Prometheus to Alien" boxset smile.gif

Still waiting for Abraham Lincoln VH to be released here. I'll post results when available...
post #13000 of 13494
Quote:
Originally Posted by viericrespo View Post

Same here with Prometheus from the "Prometheus to Alien" boxset smile.gif
Still waiting for Abraham Lincoln VH to be released here. I'll post results when available...

To clarify, I want to make sure that you are seeing that you have to hit stop then disc menu at some point to get it to load, IF the player is on when the disc is inserted and if you put it in, then power cycle that is it ok? I only did the latter once, so who knows what will happen on subsequent playings?
post #13001 of 13494
Quote:
Originally Posted by mr.kludge View Post

To clarify, I want to make sure that you are seeing that you have to hit stop then disc menu at some point to get it to load, IF the player is on when the disc is inserted and if you put it in, then power cycle that is it ok? I only did the latter once, so who knows what will happen on subsequent playings?

Sorry for not specifying but, in my case, I didn't had to do the "stop + disc menu" trick to load the movie.

Maybe the UK version of the movie is different from the US one?

Regards
post #13002 of 13494
Quote:
Originally Posted by viericrespo View Post

Sorry for not specifying but, in my case, I didn't had to do the "stop + disc menu" trick to load the movie.
Maybe the UK version of the movie is different from the US one?
Regards

Ok, great. I see that the set released the same day as the prequel in the UK where us in the US have to wait until Jan. 15th to get it. There must be some differences in the UK version of the movie? Either that or my player was having a bad day? It's been a while since I tried it. I was thinking that maybe they found a problem and fixed it in the UK, but it seems they broke it in the US? I haven't read up if there are different releases ere in the US. Mine is most likely a very early version or a promo based on when I purchased it? So YMMV.
post #13003 of 13494
Quote:
Originally Posted by mr.kludge View Post

Big movie weekend. Pet Seminary, The Best Exotic marigold Hotel and The Expendables II all loaded and played without trouble.

I forgot to mention that The Expendables II is another in a now growing list of movies that are being released to the rental market without lossless audio. Sigh.
post #13004 of 13494
Kudos to Lionsgate (following in the footsteps of a smaller studio).
post #13005 of 13494
Quote:
Originally Posted by vinnie97 View Post

Kudos to Lionsgate (following in the footsteps of a smaller studio).
? I think it is mostly Lionsgate that is doing this ? The Cabin in the Woods was that way also. Bothers me since these are usually movies that I would not purchase anyway and doing this to try to force me to buy the movie is dirty pool.
post #13006 of 13494
Madagascar 3 loaded and played without problems, however it is a Dreamworks DDTHD 7.1 soundtrack so you will need to use internal player decode as there are numerous dropouts during high actions scenes, which is just about the entire movie.
post #13007 of 13494
Quote:
Originally Posted by mr.kludge View Post

? I think it is mostly Lionsgate that is doing this ? The Cabin in the Woods was that way also. Bothers me since these are usually movies that I would not purchase anyway and doing this to try to force me to buy the movie is dirty pool.
Yes, in terms of the big boys. I thought Summit started doing it first, with a movie called Red and with several movies that followed, but that is from my hazy memory.
post #13008 of 13494
Quote:
Originally Posted by vinnie97 View Post

Yes, in terms of the big boys. I thought Summit started doing it first, with a movie called Red and with several movies that followed, but that is from my hazy memory.

Red was/is the only one I have ran into so far that has done that. I don't rent or buy a ton of Summit releases, but I don't recall any since Red having this issue. I do have several in my collection that are either sealed or that I have not watched yet. A for sure tip off is if there is a 'Special" version of the movie, that was the case with Red and I think they got enough backlash that they stopped the practice? Lionsgate on the other hand, I don't know what they are thinking. I thought it was just their marginal movies they were doing this with, but it turns out to be their most popular, better movies, which in some circles are marginal movies. It is also a very new thing since Cabin in the Woods only released a couple months ago. I am going to have to check the specs on the boxes more closely when I rent, which will require my taking my reading glasses with me for now on.
post #13009 of 13494
When was the last Samsung BD-UP5000 firmware/software update and what version is current?
Thanks!
post #13010 of 13494
Quote:
Originally Posted by James A. McGahee View Post

When was the last Samsung BD-UP5000 firmware/software update and what version is current?
Thanks!

11 June 2010 1.6
Note that it cannot be downloaded to the player with a network/Ethernet connection. It must be manually downloaded to a computer then a CD-r burned in order to load the image. And yes the firmware is 2.5 years old.
post #13011 of 13494
Quote:
Originally Posted by mr.kludge View Post

Red was/is the only one I have ran into so far that has done that. I don't rent or buy a ton of Summit releases, but I don't recall any since Red having this issue. I do have several in my collection that are either sealed or that I have not watched yet. A for sure tip off is if there is a 'Special" version of the movie, that was the case with Red and I think they got enough backlash that they stopped the practice? Lionsgate on the other hand, I don't know what they are thinking. I thought it was just their marginal movies they were doing this with, but it turns out to be their most popular, better movies, which in some circles are marginal movies. It is also a very new thing since Cabin in the Woods only released a couple months ago. I am going to have to check the specs on the boxes more closely when I rent, which will require my taking my reading glasses with me for now on.
I have rented a few since then (Man On a Ledge and Gone) and can't remember if they were in lossless, but you may be right that it was the only time Summit experimented with crippling the audio on the rental. I'm okay with Cabin in the Woods getting jilted audio (hideous flick), but I was a bit more bummed when the nostalgic Expendables 2 was devoid of lossless.
post #13012 of 13494
Quote:
Originally Posted by vinnie97 View Post

I have rented a few since then (Man On a Ledge and Gone) and can't remember if they were in lossless, but you may be right that it was the only time Summit experimented with crippling the audio on the rental. I'm okay with Cabin in the Woods getting jilted audio (hideous flick), but I was a bit more bummed when the nostalgic Expendables 2 was devoid of lossless.

Man On a Ledge was for sure in lossless, I would have noticed and there is only one version of the movie listed in the databases. I haven't watched Gone yet.
post #13013 of 13494
Well, today I've received this mail from Samsung:
Quote:
A Netflix update is scheduled for your Samsung product - 11/27

Dear Valued Samsung Customer,

We are sending you this email to inform you of an upcoming scheduled maintenance of the Netflix service that is available on your Samsung product. This outage may affect your ability to register new Netflix devices on November 27th between 11:30 PM and 12:30 AM PST. We expect new device registration to be restored after that time, and apologize for any inconvenience this may cause you. If you have any questions or concerns about this situation, please feel free to contact our customer support at any time via the links in this email.

Thank you for choosing Samsung

As you can see, the time spent on the chat is totally worth it cool.gif
post #13014 of 13494
^So did I but I only used the chat to ask about how to remove old Samdung junk I no longer own from my registered product list at their website (can't be done!). That's just a canned response sent to anyone breathing who has ever registered a Samsung device (that has Netflix capability apparently). Keep on believing, though! tongue.gif
Quote:
Originally Posted by mr.kludge View Post

Man On a Ledge was for sure in lossless, I would have noticed and there is only one version of the movie listed in the databases. I haven't watched Gone yet.
I'm glad they proved receptive to their customers (and may be why quite some time went by between the release of Red and me noticing other rentals with only lossy audio). Maybe Lionsgate thinks it's too big to fail? Seems to be a contagious frame of mind. smile.gif
post #13015 of 13494
Quote:
Originally Posted by vinnie97 View Post

^So did I but I only used the chat to ask about how to remove old Samdung junk I no longer own from my registered product list at their website (can't be done!). That's just a canned response sent to anyone breathing who has ever registered a Samsung device (that has Netflix capability apparently). Keep on believing, though! tongue.gif
I'm glad they proved receptive to their customers (and may be why quite some time went by between the release of Red and me noticing other rentals with only lossy audio). Maybe Lionsgate thinks it's too big to fail? Seems to be a contagious frame of mind. smile.gif

I have also been getting these updates and at first I was excited that maybe the 5K got upgraded NF capability ;-). Seems like I have been seeing them for over a year or so. I don't think any of the devices I have registered have the capability, but for some reason they think they do. Probably one of those things that if you have any Sammy BD player registered they assume that t has NF streaming capability.

So are you saying that you have seen other Summit releases with lossy audio. I looked and I have watched a few movies from them since Red other than Man on a Ledge. I don't Drive Angry being lossy. I watched The Beaver, but I think it was on a premium channel. I own Breaking Dawn part 1, but I have not opened or watched it yet.
post #13016 of 13494
Glad to know that I'm not the only one who is receiving this Samsung spam tongue.gif

Anyway, I would like to know if anyone has had success when trying any of the existing DVD Region Free tricks, which have reportedly been working in other BD-PXXXX players

Regards!
post #13017 of 13494
Quote:
Originally Posted by viericrespo View Post

Glad to know that I'm not the only one who is receiving this Samsung spam tongue.gif
Anyway, I would like to know if anyone has had success when trying any of the existing DVD Region Free tricks, which have reportedly been working in other BD-PXXXX players
Regards!

I was not aware there were "hacks" for the other 'p' models. I know some have tried the tricks that work on the LG BH200 and they don't work on the 5k. The 5k is actually the only 'up' model ever made and may or may not have those hacks available. If it does it would most likely be the 1200/1400/15xx line. If memory serves the 1200 is the most like the 5k on the BD side. The face is the same as the 1400, but it has a quite different main board, though the outputs are the same and fits in a 5k case just fine, but you have to extend the loader cable since the p1400 motherboard is WAY shorter then the 5k one. I can't remember if the 5k or the 1400 was release first, but seems that the 1400 was released after?

Maybe a pointer to some of the 'p' model hacks might help?
post #13018 of 13494
Hi!

Thanks for your interest mr.kludge.

I was referring to a hack like this one, which seems to work with most of the BD-P1XXX players (BD-P1000, 1200, 1400, 1500 and so on)

According to the manual, BD-P1400 and BD-UP5000 players share some parts, like the power supply. I've tested it by myself by changing the 110V power supply of the BD-UP5000, by a 220V one from an european BD-P1400.

Regards!
post #13019 of 13494
Quote:
Originally Posted by viericrespo View Post

Hi!
Thanks for your interest mr.kludge.
I was referring to a hack like this one, which seems to work with most of the BD-P1XXX players (BD-P1000, 1200, 1400, 1500 and so on)
According to the manual, BD-P1400 and BD-UP5000 players share some parts, like the power supply. I've tested it by myself by changing the 110V power supply of the BD-UP5000, by a 220V one from an european BD-P1400.
Regards!

I read through that and remembered that the BD-UP5000 was only released in North America that I recall. That coupled with the fact that region 1/A Sammys are next to impossible to region code hack tells me that it is probably not possible. It would be nice if it was and maybe if I get bored some day I might try it on my project player. If there was a hack it might help with the "The disc cannot be played. Please Check the TV system. " message that comes up with some newer Disney DVDs that won't play in 1.6, but do in 1.4. The message makes me think this is a NTSC/PAL thing rather than region, but since I have no non-region 1 and only region free and region 1 discs it makes it hard to check. I do have a couple PAL discs and I get the exact same message, which is why I think for some reason the 1.6 firmware is tripping up those discs or that Disney did something new a few years ago that at one time Sammy fixed, but did not get put into the 1.6 code. I think the PAL discs I have are region free, but might be keyed to a different region. Hard to tell since I have no hardware that reports the region, though my mac might give me a clue?
post #13020 of 13494
FYI - I finally got around to calling Samsung today to get status in a new firmware and report recent movie issues. The status is that firmware is still being worked on and I reported The Avengers, Expendibles II and Prometheus as having issues. I have not yet reported The Avengers through the official online system since I just remembered that I have not tried to play mine yet. When I do and verify I will get that one submitted as well. It has the same old Disney issue anyway so a fix for one should fix all.

At least this time I got into the agent very quickly and they could find me and my transaction number and knew about the issues. Maybe someday we will see an update.
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