BD-UP5000 Universal Player Samsung [OFFICIAL OWNERS THREAD] & FAQ - Page 177

I did just that yesterday evening. The price was just too good to pass up, and Samsung's relatively quick fix for the broken ethernet and their calls to customers restored my faith. Come Thursday, I'll actually belong in this thread

Good decision, I'm actually in shock at how it's now no more expensive than a PS3 plus a firesold HD DVD player. That big river is bountiful.

Went smoothly for me.

The update CD must be burned as a disc image from the .iso file but it sounds like you did that. You might have a bad CD. If you haven't yet, try burning a new copy.

Since you didn't install 1.1 (which disables the network connection), you could connect the player to the internet and do the update that way. It takes about 20 minutes.

It seem like it froze for me too, but I just left it on went out to dinner and when I made it back it was ready to go, So it could be that it takes awhile on some.

Load and verify takes something like 4-5 minutes. Installing only takes 1-2. I didn't time this one - just put in the disc and came back later, but it was minutes, not 10s of minutes.

I upgraded last night to fw version 1.2 via ethernet and that is the # my player shows also. I'm happy the LAN connection is working again.

I had that problem with the first update I did via CD. I left it sitting while I asked here if anyone had similar problems - no-one replied (post 3410), so I did the only thing I could : powered down and restarted - it was OK. The update had been installed and verified but it just sat there after that with the same screen you have!
Hope it turns out OK for you too!
Andy

My 5000 has never worked really since I purchased it Dec 24. It would only play about 30% of the blu ray disks I would throw at it. After several support calls and months of waiting for the next firmware updates I am finally going to get some relief. I had two support techs tell me to use a lense cleaning disk. Today I talked to a level 2 tech and he told me I should not have done that. To his credit he admitted they screwed up when they told me to use a lense cleaner - the guy told me it would damage the blu ray lense. Anyway, they are going to repair it for me and I hope I can finally get through some movies without the thing locking up.

So, don't use a lense cleaner!

The question is why should you be using a lens cleaner for a player than 1-3 months old? Seems a little silly to me and I found those these are bogus anyway.

After upgrading to FW 1.2, I can no longer play ANY disk without losing the picture intermittently. The screen goes blank, then seems to reconnect and start playing again. Seabiscuit was the worst, but I saw it on Eragon, Serenity, Borne Ultimatum, etc. I will be calling Samsung tomorrow, but does anyone have any ideas in the meantime? I had watched Serenity and Eragon all the way through previously. Seems like some kind of HDMI issue.

Thanks.

Make sure you reset the defaults to what you had before. I know AnyNet gets turned on after upgrade.

Any time you install Firmware you have to set the player back up. In the other thread you posted this question the suggestion was to turn off "Anynet", which I agree with. I remember this causing some issues with people. Also this seems that it could possibly be an HDMI issue. You might want to reboot the machine and reset the connections.

Yeah, I tried a lense cleaner back when I had an original Xbox with the terrible Thomson drive... it went from intermittent problems to won't-read-anything. (That Xbox is now using a nice Samsung drive, btw.) Lense cleaners are dangerous gimmicks that can ruin your hardware... avoid at all costs!

Also, just to chime in, I updated 1.0 -> 1.2 over the network and all is well here. The only problems I noticed before were 24fps related, so hopefully those are resolved now (haven't checked yet).

Ok, here's the main part of my set up. Could I please get recommendations for the best method of connecting the video and audio from my BRAND NEW 5000 into my system? I'm using the Lumagen VisionHDQ video processor, a Denon 5803 (that's the 5803, the five year old one ) and an Infocus/Kodak 333. My 5000 is a January 31st build date. Thanks.

I upgraded my player with the first firmware upgrade via cd, but have not yet done 1.1. Does anyone know whether you can go directly to the new 1.2 or do you have to do 1.1 and 1.2 sequentially? I do not have my player connected to the ethernet.

You can go from 1.0 to 1.2.

-Robb

Thank you Robbroy!

I'm assuming you use the video processor to do input switching and the Denon to do audio switching. If so, here's one possible connection:

HDMI->DVI cable from 5000 to VisionHDQ

I'd set the 5000 to the native resolution of your projector. If there's no match, play with 1080i, 1080p and 720p so see which one scales the best.

Analog multichannel audio from 5000 to 5803

This will give you multichannel sound for any format the player can decode (but 2 channel only for TrueHD, DTS core for DTS HD). The limitation is that the player has limited speaker management: fixed 100 Hz "small" crossover, no individual level controls, no speaker distance delays. Some have reported distortion on the analog outs during loud passages. Fortunately the 5803 offers speaker management even for the multichannel analog ins so you're in good shape. I'd give this option a shot.

Alternate: Optical or coax from 5000 to 5803

If the multichannel analog audio connection doesn't work, use an S/DIF connection. You'll be limited to 2-channel PCM, DTS and Dolby Digital audio with an optical or coax (S/PDIF) connection. Your best choice in the 5000 would be Bitstream (Reencode) which sends a DTS stream to your receiver to decode. (For SD DVDs you'll get undecoded DD or DTS.) Bitstream (Audiophile) might be a better choice for SOME audio track formats, but leaves you with 2 channels for multichannel PCM tracks. Also, Audiophile mode seems to have more audio dropouts at least for SD DTS tracks.

Just received my 5000 today. Updated to 1.2. Watched Ratatouille and 3:10 to Yuma first. No issues with either of those movies. No a/v dropouts, locking up on menus, or angle icons. Discs played perfectly. Watching Live Free or Die Hard now, it started up fast with no menu issues. So far so good.

Edit-my AVR is the Samsung AS720ST. But I seriously doubt if that matters.

Wow. You're like me from one day in the future come back to tell me everything works fine

My player comes tomorrow, and Ratatouille and 3:10 to Yuma were two of the same films I was going to try first, and I also have the Samsung AS720ST receiver. Good to hear everything should go smoothly for me

Still so far so good. Watching Appleseed Ex Machina now.

Build date of my 5k is 12/2007.

We watched Live Free or Die Hard here last night. One of the best pictures I've seen on an HD movie yet. Excellent soundtrack, too.

One thing I do notice, though. I switched over my audio to where the 5000 is decoding. The surround works just fine, but it doesn't "register" as a DD 5.1 track as it normally would when the receiver does the processing.

Both Live Free and the Simpsons movie started out showing as DTS until it got past the warnings and into the intro of the movie. From there, it was in complete surround. It didn't light up the usual DD 5.1 or DTS icons, though. It did say, "digital source DTS."

At least now I'm not having the problems of DD 5.1 turning into Pro Logic like when I was having the receiver do the processing. Hopefully I won't have it happen again.

I have a Yamaha DSP-A1 receiver, by the way.

If you set the Audio output to Bitstream (Reencode), it reencodes the single to a DTS format. which is why everything would then show up as DTS. I have mine set to (Audiophile) so it comes across as whatever the source was.

C Dub, since you and I have the same receiver, what settings (if any) on the BD-UP5000 did you change after upgrading the firmware? Thanks.

Anynet turned off, 1080i (my TV is 1080p but does not accept it), and sound is set to audiophile. I did experience 2 dropouts (about half a second long) with Beowulf. So my player is not perfect. But hey I've watched almost 6 movies tonight and only 2 dropouts so far. I'm very happy and will be sticking with this player.

Hey Dub, you're the fourth or so person here to report the Beowulf dropouts. Please call Samsung about it and don't let them feed you the line about your player needing service.

Was just about to do that this morning.

on the edge of my seat in anticipation of what they're response will be.

I've an 11/07 build Samsung 5K and am contemplating buying a HD video camera. The newer flash based camcorders are AVCHD-based and the files can be burned unto a regular DVD with the appropriate software, and played back in Hi Def on some Blu-Ray players such as the PS3. Has anyone tried playing back these files on a dual format player such as ours? Thanks.

Has anyone else had a problem playing "Next". The other night I watched about half of the movie and it played fine. Last night I turned on the player and loaded the DVD. The player locked up during the loading mode. I had to power down and restart the player to get the DVD to play. It made it through the loading mode and I started the movie. I fast forwarded to where I left off and started playing the movie. It played fine for 10-15 minutes and then the video and the audio started to act up. It would start and stop. I had to pause the player and restart and then it would play for a while. This happen three or four times. Each time I would either pause or fast foward to get it to play. After the 3-4 times the player acted up, it then played normally to the end of the movie. Anyone else experience this?

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