Originally Posted by Big Lebowski
The original lamp high mode is definitely (only) 200 watts. It would be a light cannon with 250 watt lamp.
However there is the lower mode 170 or 150 watts is not clear yet. I trust BenQ at the moment saying it is 170 watts (printed on the bottom of the projector).
Well, I'm not sure we have to go that far, trusting BenQ, on this matter. There are pictures available that do indeed show a 200/170 Philips lamp. The issue is two-fold, are these 200/170 lamps used in the W5000 and if so, where can we get one?
Why does the replacement bulb part number match up with 200/150 lamps?
I've been a BenQ customer for maybe 2 years now, give or take and I've spent many an hour on the phone with multiple BenQ representatives, up to and including lead management, and I feel completely safe in stating that I never once felt like the representatives I was speaking to had any definitive answers to any question I had. I wouldn't trust a phone call asking BenQ to comment on whether or not the W5000 actually used a 200/170 lamp, the literature not withstanding, and/or if purchasing a replacement bulb directly from BenQ would result in a guaranteed 200/170 bulb being sent. (This is not necessarily me singling out BenQ, but rather a general comment on many years of experience in dealing with representatives, not very many of which had very clear knowledge about the products they were supposedly supporting.)
What I would trust is a user here on this forum posting that they took a look at the writing on their original bulb from their purchased new W5000 and it stated 200/170. I would also trust a user here stating that they purchased a replacement bulb from BenQ and it was marked as 200/170.
I have about 1500 hours on my W5000 purchased refurbished from BenQ, so I have no way of knowing what the original bulb's specs were or how many actual hours were on my unit. I would very much like to buy a bare replacement bulb, I have no problem swapping out the bulb and reusing the housing, but I really would like a true OEM bulb, meaning 200/170 not 200/150 if possible.
If anybody can address that issue with personal knowledge, I can only assume that I would not be the only one grateful.