Official Logitech Harmony One thread - Page 335

Hello,
I've had my One for about a year and I love it. It's worked fine until yesterday when I made some minor tweaks and it wouldn't upload. I'm running the most current software and firmware, 7.7.0 & 0.5.0 respectively. When I tried to update it woke the unit and got the info, states and control successfully but it wouldn't update. Big red letters told me that uploading to the web was NOT successful. I've tried it a bunch more times, turned off my firewall and anti virus as suggested but still no love. Other than uploading, the software seems to be behaving normally. Any ideas?
Thanks....thanks.....thanks

If you made some changes, you have to let it finish checking all the activities or it won't upload. At some point it shows a screen listing all affected activities and gives you the option of quick check or full check. You must ok through all of those. I suspect that may be your problem. If not, you can try uploading from members.harmonyremote.com. Sometimes that gets me out of a bind.

Best Buy has the Harmony One on sale for $49.99, today, tomorrow, Sunday & Monday, as part of their Dads & Grads special.

Damn

My mom was talking about wanting to get a "universal remote" the other day. I wasn't sure she wanted to spend much on one, but $50 is do-able

Not seeing that price on their site or online or their weekly deals listing.

If you have the price correct I would be running to the store, but I know online its $139.99. Maybe you meant the Harmony 650?

SlickDeals forum; $49 for Harmony One

Clicked the Slick Deals link and it still shows $139.99 ???

They removed it. I did manage to get one earlier before they removed it, by calling customer service and ordering it through them.

Best Buy order.JPG 62k .JPG file

So was it a mistake?

On a lark, I went ahead and ordered it for the $139.99 price. Then I chatted with BestBuy Customer Support and plead my case that the remote had been $49.99. In chat, I was told it was a "pricing error," and it had been corrected; and there was nothing she could do. I respectfully protested. She told me to call 1-888-BESTBUY, so I did. There, I was told essentially the same thing. I, again, protested mildly, and was asked to wait while she directed me to a supervisor. She got back on the phone, and said the supervisor told her to direct me to "Corporate Offices" at 1-612-291-1000. When I called Corporate Offices, she said she couldn't modify the order, but she offered to mail me a $60 gift card. That'll just about cover the Harmony Adapter for the PS3, so I'm happy.

I already have a perfectly functioning H1, but I'm getting this one as a gift for a friend.

Now the slick deal slid away--price showing as $199.99

Hehe...yep. I guess they're compensating for the "loss" created by those who got it at the $49 price.

Now, it says, "Sold Out Online."

Mdavej
Thanks for the reply. I did complete the process and checked done, I also waited a day thinking that maybe the servers were busy but it still won't upload.
Any other suggestions?
Thanx

Got my $50 Harmony one from BB. I was so excited because I would never pay $200 for a remote. Now I am not so sure this thing is even worth $50. I dont get it, my $38 URC-R50 has more customization options than the H1.

The automatic setup is frustrating has it would only default me Denon Reciever option to TV, and never let me change it. Also Seems that you cant customize any of the activities Icons. and everything is DVD? I guess Blue-ray doesnt exist in Logitecs world?

maybe I had too high expectations of the remote, but I am seriously thinking of taking it back and getting my $50...or I guess put it on Ebay as almost new unit.

It's not unusual to have to call support in the 1st 90 days, and there's very few situations they can't resolve. I had some hiccups at first, but they're all resolved now. Also, posting SPECIFICALLY about your problem usually gets a solution from someone else here on the forums.

You can change the names of the activities, although you can't change their icons. So set up an activity for playing a DVD, then change the name to "Play BluRay." Not hard to figure out, not hard to do. Does your $38 remote let you set up activities, or is it simply a universal remote that can operate as TV, RECEIVER, DVD PLAYER and simply replace a bunch of individual remotes without adding functionality? Does your $38 remote remember which pieces of equipment you turned on so it can turn them all off with a single button?

I have 2 bluray players, a receiver, a Roku, the TV, a window air conditioner, cable box/DVR, and a CD/SACD player with their own remotes. All of those remotes stay in a box 99% of the time. Family members and other visitors can watch a DVD or watch cable TV with the Harmony remote instead of juggling 3 or 4 remotes and having to follow written instructions on what sequence of buttons to push. If your $38 remote can do that, hats off to it.

Ill buy it from you for $60 and shipping

This is probably a noob question...

Does the Harmony One only need to "see" the USB dongle to control all devices? In other words, can all of my devices be in a cabinet with only the USB dongle exposed?

The Harmony One needs direct IR line of site to the IR receivers of all controlled devices. If this is not possible, then an IR repeater system would be required for the One to be able to control the "hidden" devices.

Thanks!!!

Frankly, that's the opposite of my experience. I have a TV, AV pre-pro, a blu-ray player, an HD-DVD player (yes, yes, I know), a DirecTV receiver, a DVD recorder and a Roku2. After a couple of trips through the setup software, everything works perfectly. I couldn't ask for more.
Edited by chili555 - 6/12/12 at 4:47am

No, you just haven't figure it out yet. It can control all your devices just fine, but you have to make some effort to program it. It is different from any non-Harmony remote you have ever used. If you are willing to put in some time, it will reward you. If you expect it to be all magically automatic, return it.

the wife took me to best buy for my birthday. picked up a H1 for the main system, a 650 for the secondary system and two ps3 adaptors. unbelievable that best buy had the best prices in town. they did match there online pricing though. after a short time had it all working to basic functions using the 7.7 software.

all i can say is WOW!!! finally i can control my onkyo recievers and dish boxes not to mention the ps3's from one unit.


FREEDOM

I have and 880 and upgraded to the One...was able to get on the $49.99 BB deal...acutally bought 5 of them and sold a couple and using the others for fathers day gifts.

Anyways.....I got the remote mostly setup last night after making a new account. Only thing that doesnt seem to be working is the skip foward/back buttons when using my Comcast/Motorola cable box/DVR.

Also, has there been any issues with the Exit button being dimmer than the others? Or is it supposed to be that way? Its a bit distracting since all of the other buttons light up evenly.

$50!!?!?? If I had known these were on sale I would have picked up two more. I've been using a couple of them since they were first released and have had excellent results. My only complaint is that the device limit isn't higher.

Sent from my HTC Rezound using Tapatalk 2

It was a pricing error made by BestBuy.com. Some were able to get BestBuy to make good on it. (Check back a few posts for more details.)

I have a:

1) Panasonic p60st50 plasma
2) Direct-TV
3) Harmon kardon avr65

Relatively simple setup here and when I press the "Watch TV" touch button on the remote, it perfectly powers up everything and works perfectly. However, I am finding it impossible to access the internet streaming services on my TV in a similar, programmable, one touch fashion. You'd think this should be a very easy "activity" to set up, since the only thing that needs to happen is the equivanet of pressing the "Internet" button on my TV remote.

Have not been able to get this right in the pc application for the remote. Surely many people here have Internet streaming tv's and have accomplished this. I'd greatly appreciate some direction here.

Thanks guys,
Jason

Have you tried the IR learning? I was able to fix my skip foward/back issues by doing that.

You just make a custom command..name it "internet" or whatever, do the IR learning, then go in and assign whatever button to the custom "internet" command you made. Then update the remote.

I did that, and it works, but I'm looking to set an "activity" button to work on the fly. Thus far, I cannot get this to happen.