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Official Logitech Harmony One thread - Page 363

post #10861 of 11255
Quote:
Originally Posted by David Susilo View Post

What do you mean "disabled"? How can a remote be disabled just because it's out of warranty? I'm confused.
If Logitech replaces your remote through a warranty, they do not require you to return the malfunctioning remote. They simply disable that remote from being updated. I assume they do that based on the serial. So, if your remote wasn't really damaged/broken, you could continue to use the remote, but you would not be able to change the configuration.
post #10862 of 11255
Quote:
Originally Posted by David Susilo View Post

What do you mean "disabled"By disa bled, when Harmony replaces a remote under warranty, their presen ? How can a remote be disabled just because it's out of warranty? I'm confused.

When Logitech replaces a Harmony remote, under warranty, the present Harmony remote is disabled so than no further updating or changes are possible. I didn't mean that once a remote is no longer covered by a warranty, that it is disabled, what I meant was when that remote is replaced because of a warranty issue, then the old remote is disabled so that no further updating or changes are possible, since Logitech does not require the old remote to be returned to Logitech. Some users have tried to sell the old remote on E-Bay or Craig's list even though the remote can never be programmed again
post #10863 of 11255
Thanks for the info!!
post #10864 of 11255
I can't believe how Logitech all of a sudden just dropped their entire line. No more One, 900, or most of the other lesser remotes.

I like the One and I can't buy a replacement for less than $350.
post #10865 of 11255
Quote:
Originally Posted by b_scott View Post

I can't believe how Logitech all of a sudden just dropped their entire line. No more One, 900, or most of the other lesser remotes.

I like the One and I can't buy a replacement for less than $350.

I haven't really exercised the remote control app built into our new Samsung Galaxy S4, but it is easy to setup and has at least some of the Harmony features, and some features that the Harmony doesn't. Being connected to the internet it can show us a guide and recommend shows, which the Harmony can't do. For many people it will be much easier to setup, easier to use, and is "free". That is a tough market for Harmony to compete in. I'm sure the functionality isn't limited to the Samsung product line.
post #10866 of 11255
Quote:
Originally Posted by b_scott View Post

I can't believe how Logitech all of a sudden just dropped their entire line. No more One, 900, or most of the other lesser remotes.

I like the One and I can't buy a replacement for less than $350.
Like it or not, it is called innovation and moving forward with new technology. The newer models are credible replacements and the Smart ($130) is getting a lot of good feedback when it is combined with a smartphone. The Touch will be even better with the pending software upgrade. The 650 ($80) is still a usable alternative for those on a tight budget.

Low price has never been a selling feature of Harmony remotes and that is unlikely to change.
post #10867 of 11255
Sorry but I couldn't disagree more. It's called greed, not innovation. The One is miles better than either of their new offerings but I guess they were not making enough on it. Maybe they came out with this to help the sale but please don't try to convince us that either of the new remotes are better than the One.
post #10868 of 11255
Quote:
Originally Posted by bernie33 View Post

I haven't really exercised the remote control app built into our new Samsung Galaxy S4, but it is easy to setup and has at least some of the Harmony features, and some features that the Harmony doesn't. Being connected to the internet it can show us a guide and recommend shows, which the Harmony can't do. For many people it will be much easier to setup, easier to use, and is "free". That is a tough market for Harmony to compete in. I'm sure the functionality isn't limited to the Samsung product line.

The S4 Watchon Remote app <<<<<<<<< the One. It is a neat parlor trick, but I can't see how it'd replace anything that Logitech has to offer.
post #10869 of 11255
While touch screen remotes have their pluses, the hard buttons on the one make it better for me. I have the appletv remote, the samsung remote(ES-7100), and the app or my Yamaha 2010 all on my iPad. They all have some neat features, but if I had only one that I could keep, the One would be it. The one can operate all of my equipment and I rarely have to look at it. Now I don't want to give up my other touch screen options, but 90% of the time I use my harmony one. The only time I really use the touch screen apps/remotes is for typing searches, surfing web on my samsung(rare), and operating my receiver in my other two zones.
post #10870 of 11255
I just bought a new H1 & would like to resell my old H1.

There is no Factory Reset Option on the Harmony Software or so I believe - therefore, I will have to:

1) First delete all Activities
2) Then delete all Devices
3) Then update the remote

Once, the remote goes to a new owner, that person creates a new Account, adds their devices/Activities and updates the remote - any old programming in the remote will be replaced with the new settings.

QUESTION:


Will the Harmony software be able to "import" my personal settings upon syncing with the new H1 prior to the above "wipe"?
Edited by tripleM - 7/29/13 at 10:15am
post #10871 of 11255
Quote:
Originally Posted by tripleM View Post

I just bought a new H1 & would like to resell my old H1.

There is no Factory Reset Option on the Harmony Software or so I believe - therefore, I will have to:

1) First delete all Activities
2) Then delete all Devices
3) Then update the remote

Once, the remote goes to a new owner, that person creates a new Account, adds their devices/Activities and updates the remote - any old programming in the remote will be replaced with the new settings.

QUESTION:


Will the Harmony software be able to "import" my personal settings upon syncing with the new H1 prior to the above "wipe"?

Once you delete all devices and activities on your account they will be gone forever. Even if you update your new remote before the "wipe". Once you go back to that account all your info will be gone and if you need update your new remote again for any reason all the info will be gone.

I'd recommend opening a new account and not adding any devices or activities and updating your old remote to it. Then just don't use that account any more. You can open as many accounts as you need. Then your existing account will keep all your info intact.
post #10872 of 11255
Quote:
Originally Posted by pappaduke View Post

While touch screen remotes have their pluses, the hard buttons on the one make it better for me. I have the appletv remote, the samsung remote(ES-7100), and the app or my Yamaha 2010 all on my iPad. They all have some neat features, but if I had only one that I could keep, the One would be it. The one can operate all of my equipment and I rarely have to look at it. Now I don't want to give up my other touch screen options, but 90% of the time I use my harmony one. The only time I really use the touch screen apps/remotes is for typing searches, surfing web on my samsung(rare), and operating my receiver in my other two zones.

I so agree! I had the Harmony 1000, and dumped it for the One. All too often with the 1000 I had to look at the touchscreen to make sure I pressed the right button, or was on the right screen. With the hard buttons on the One, never need to take my eyes off the TV.
post #10873 of 11255
Quote:
Originally Posted by tripleM View Post

I just bought a new H1 & would like to resell my old H1.

There is no Factory Reset Option on the Harmony Software or so I believe - therefore, I will have to:

1) First delete all Activities
2) Then delete all Devices
3) Then update the remote

Once, the remote goes to a new owner, that person creates a new Account, adds their devices/Activities and updates the remote - any old programming in the remote will be replaced with the new settings.

QUESTION:


Will the Harmony software be able to "import" my personal settings upon syncing with the new H1 prior to the above "wipe"?
There is absolutely no reason whatsoever to do this. As you said, the new owner will create his/her own new account and wipe all your settings anyway. You need to keep your account and settings intact.
post #10874 of 11255
Quote:
Originally Posted by BPlayer View Post
The newer models are credible replacements and the Smart ($130) is getting a lot of good feedback when it is combined with a smartphone.

 

I'll second the good reviews and feedback for the $130 smart control, however, the only time I use my iphone with it is when I need to sync the remote after a myharmony.com session. Very rare.

 

The "simple" remote has unfairly been given a bit of an underachiever status because of the way Harmony is marketing it in context with the overall product line.

 

Not sure why they are positioning it the way they are in marketing material ("A 'simple' remote when you need it"...) as if it would be secondary to the App for everyday use.

 

This is by far their best product and best value and they no doubt know this from the early reviews. Hopefully they will seize that momentum and create a "second screen" iPad app with social commentary that pushes the value even higher (similar to roomie remote).

post #10875 of 11255
Quote:
Originally Posted by mdavej View Post

There is absolutely no reason whatsoever to do this. As you said, the new owner will create his/her own new account and wipe all your settings anyway. You need to keep your account and settings intact.


I was just afraid of any personal information that may be included in the remote when I let it go.
But it appears there is no worry of this...so it appears you are advocating a simpler easier way.
post #10876 of 11255
There is no personnal information stored on the remote
post #10877 of 11255
Quote:
Originally Posted by rehaz1 View Post

There is no personnal information stored on the remote
You favorites channels list could reveal more information than you would like. I'm not sure what's worse: finding 6 channels like O and WTN, or finding 6 porn channels. In either case, I'd wash the remote. rolleyes.gif

Mike
post #10878 of 11255
This is tin-foil hat stuff IMO. The chances that the new buyer is going to poke around in your favorites list and judge you before programming his own config are virtually nil. If it really bothers you, make a new account just for the purpose of creating a new, blank config. Don't wipe out your account. Tons of strangers probably already know exactly what channels you watch and when you watch them, and they are already exploiting that info more than someone buying a used remote off ebay would.
post #10879 of 11255
While changing TV menu selections, my H1 skips an extra spot before stopping on the incorrect input option.

Say I one click - Direction Down - on H1 & instead of stopping on the next selection, it actually moves 2 selections.

How can I correct this condition?

I have a Panasonic Plasma St60 if it matters...
Edited by tripleM - 8/1/13 at 5:43am
post #10880 of 11255
I had the same problem, so reduced the repeat rate until it stopped skipping.
I think I have it at 1 at the moment ...
post #10881 of 11255
Quote:
Originally Posted by lordvader View Post

I had the same problem, so reduced the repeat rate until it stopped skipping.
I think I have it at 1 at the moment ...

For the life of me I spent 30 mins looking for it...Where is this located?

UPDATE: Never mind - it's under the Troubleshooting option. Thanks.
Edited by tripleM - 8/1/13 at 6:18am
post #10882 of 11255
Bryston BDA-1 DAC is under amplifier......go figure

also their preamps are under amplifier
post #10883 of 11255
I'm using a Harmony One remote with my new Oppo 103, and many buttons on the Oppo remote just aren't in the Logitech database. Is there another solution besides learning all these commands one by one?
post #10884 of 11255
Try a similar Oppo device as the remote codes are very often the same. If/when you find a device with the codes contact Logitech Support and ask them to update the database for the 103.

This is one of the ways that the database is updated, and benefits others.
post #10885 of 11255
Quote:
Originally Posted by BPlayer View Post

Try a similar Oppo device as the remote codes are very often the same. If/when you find a device with the codes contact Logitech Support and ask them to update the database for the 103.

This is one of the ways that the database is updated, and benefits others.

I chose the Oppo 93 code set, and that works fine--just had to learn one or two IR commands and assign a few buttons. I will contact Logitech when I get a chance. Thanks for your advice!
post #10886 of 11255
Quote:
Originally Posted by mdavej View Post

There is absolutely no reason whatsoever to do this. As you said, the new owner will create his/her own new account and wipe all your settings anyway. You need to keep your account and settings intact.

I just trashed my H One's display by carelessly dropping the remote on a hardwood floor. I have a replacement on order, 'cuz I can't live without it. So, to clarify: when the replacement remote arrives, I can just plug it into the computer, log onto my Harmony account and download my data? (And throw away the old one.)
post #10887 of 11255
Quote:
Originally Posted by hawkster27 View Post

I just trashed my H One's display by carelessly dropping the remote on a hardwood floor. I have a replacement on order, 'cuz I can't live without it. So, to clarify: when the replacement remote arrives, I can just plug it into the computer, log onto my Harmony account and download my data? (And throw away the old one.)
If I recall correctly, you'll need to select the "replace remote" option.
post #10888 of 11255
Quote:
Originally Posted by hawkster27 View Post

I just trashed my H One's display by carelessly dropping the remote on a hardwood floor. I have a replacement on order, 'cuz I can't live without it. So, to clarify: when the replacement remote arrives, I can just plug it into the computer, log onto my Harmony account and download my data? (And throw away the old one.)

Quote:
Originally Posted by 120inna55 View Post

If I recall correctly, you'll need to select the "replace remote" option.

If it's the same model, you can just plug it in. If it's a different model Harmony, then you need to use the replace remote option. I used to have a 550, bought a 2nd one refurbished after I broke the first, and all I had to do was plug it in. When I upgraded to the one, I had to use the replace remote option.
post #10889 of 11255
How long is the warranty on the One?

Mine has just developed a fault and I bought it in January 2012 (from Amazon UK).
post #10890 of 11255
Quote:
Originally Posted by Shevek View Post

How long is the warranty on the One?

Mine has just developed a fault and I bought it in January 2012 (from Amazon UK).

Still in warranty! They are replacing with a Touch...
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