Official Logitech Harmony One thread - Page 17

I have experienced the stuck backlight problem. I have the latest firmware 2.5.1 (20080110_185417). I have narrowed down the methods to get the backlight to stay on.

1. When you are in an activity and the backlight has turned off, press the off button without activating the tilt sensor by not moving or picking up the remote. This will cause the backlight to turn on while the activity turns off, and the backlight will stay on forever unless you press another button or activate the tilt sensor.

2. When you are not in an activity and the backlight has turned off, touch the LCD to turn the backlight on and press an activity button without activating the tilt sensor by not moving or picking up the remote. Your devices will turn on, but the backlight will never turn off unless you press another button or activate the tilt sensor.

I have also noticed another issue that there is a slight delay when repeatedly pressing a button, such as increasing the volume by repeatedly pressing the vol + button. The remote can only send commands about every 0.4 seconds or so. You can also tell that this is true because if you press a button repeatedly, the remote buffer builds up, and the remote continues to send command many seconds after you have stopped pressing the buttons. The interkey delay is 0 and the key repeat is set to 0 for the devices. My old 670 would send commands without any noticeable lag or delay. This can be annoying. I wonder if there is a hidden setting to let us adjust this.

Hopefully Logitech will read this. I found these issues on my first day of playing with the remote. I would gladly become a beta tester to help work these bugs out if asked.

Are you sure you double-checked the settings for each device? I have not experienced this since changing the interkey delays and repeat rates.

My Samsung picks up the same long QAM channel numbers, but I've not tried to load any of them as favorites.

I just double checked. Both interkey delay and repeat rates are 0. If you press the volume up as fast as you can multiple times to my Onkyo 605 receiver and then stop, the volume will continue up for the next few seconds. If you repeat the same process with my Harmony 670, there is no lag. This same issue has been experienced on the Harmony 880 and 890 when trying out other models. It seems like Harmony has put slower processors or less efficient designs in there newer models. This also occurs on my cable box when scrolling through the guide.

I ran into a problem tonight while I was tweaking the commands for my LG HDD/DVD Recorder. I went into the button settings to learn the command from the original remoteand it was successful in learning it but it didn't function properly. I went back into re-learn it but the Harmony One could not learn it. Tried a few things with no success. If anyone has any ideas I would love to hear them.

Chris

If I use the remote, it seems to always turn off the back lighting when I set it down....however if I turn all components off using the remote off button and let it sit down immediately then it will stay on for 10 or so minutes. Its only when I turn off the components and let it sit (off the charger) does it stay lit. If I pick it up while its on and then resit it back down it will turn off in 10 seconds (not minutes). Wierd. Maybe someone else can test this to see if its normal.

I have my back light option set to 10 seconds

You might also need to reduce the Inter Device Delay...The Inter Key Delay and Inter Device Delays are added together in some cases. Reducing both delays made my Harmony (not a One) much more responsive.

I bought this today, really sweet for the price if you ask me. Took me a loooong time to setup but I worked out 99% of the kinks, after about 4 freakin hours. For whatever reason my HDMI switching on my reciever was going to quick when I powered on all my devices so I had to add in delay. Took me a good hour to figure that out. Then I finally get it all running and the damn thing keeps changing my input on my TV. I finally just gave up on getting that to work, and it appears that it only changes the input on my TV the first time. Then after that the remote, I assume, learns what input its on and it doesnt change it no more... Chalk up another hour to that nonsense! But now that I got all that outta the way this thing kicks ass. Glad I bought it!

so i got one of these for every room in the house. my problem is that every system works perfectly except my bedroom. all of my sharp lcd's have no problem switching inputs when directed to another activity except my 32g4u. Although it is the oldest of my lcd's, i see no reason for the remote to be unable to switch to the proper input. all the setting in the software are correct. again my other two sharp lcd's work fine with th H1. Any thoughts??? i need help!

Wow, I did a search on this tread before posting this and could not find the back light issue....Looks like others have the same issue. Sorry for the repost.

Both my Inter Key Delay and Inter Device Delay are set at 0,
I'm using the harmony one with the onkyo 605 and there is still a slight delay with repeated keys.

Like mentioned, if I press the volume key numerous times
it'll still continue to change for a seconds after I've stop pressing.

It's really not enough to irritate me,
just something I have to be aware of.

I think this is the Repeats problem I had. Evidently, the remote actually sends the same command several times at once to make sure the device gets it. Many devices will interpret all commands comeing within a certain number of milliseconds as one command, but not all do.

Go to the troubleshooting page and check the box for problems controlling a device (not sure of the wording, but it is toward the bottom of the list), then select My device responds too much or not enough. Then set the setting to a lower number or 0. This area is a weak point of the Software IMO, as it is not very explanatory to what you are actually doing, but this should help. It also may speed up overall reaction time as well.

I have the same problem with my Denon AVR-1905. I can press the volume keys repeatedly and when I stop i can still see the volume trying to catch up.

I also have my Inter Key/Device set to zero and still have the problem.

My SA 8300HD is the same way with the channed +/-. I can go up and down and stop pressing the remote but it will still change 2 or 3 more channels.

A little annoying because you hope to stop on a certain channel and it keeps going.

what about favorite channels? i set it up with logos but on my hr20s the delay is too long and say its channel 13 im trying to get to, it says 1 then 3 and then sends the signal like its two seperate channels i'm trying to reach.

I opened a ticket with Logitech this morning on the backlight issue. We reloaded the firmware in the safe mode. The tech was not aware of any backlight issue.

As it turns out about an hour after we hung up the backlight- on problem happened again. The ticket is still open, I e-mailed a response to the incident, so I will wait to hear back from tech support.

i have it working perfectly with my 8300hd- lightning fast channel change with no repeating. i don't remember the numbers i used to tweak but i will check when i get home and post.

My Logitech One does not keep continuous time. Has anyone noticed this? I can check the time at one point and it can show 10-20 minutes slow, I check again minutes later, and it seems to have "updated" to the correct time. Is this normal?

Hi all,

I've got mine on order and will probably receive it next week. I will be controlling may things (obviously) and wanted to know if anyone had had any issues/experience with the following components:

1. Lutron Spacer lighting system
2. Sony DVD Changer DVP-CX995V.

For the Lutron, It looks like it will work fine if I want to control a scene related to an activity. I was however hoping to change the scenes (to bright) when I press pause when watching a movie. Is this even possible?

For the DVD Changer, any button learning issues?

Thanks!

BR

I'm no Harmony expert, but you can assign an action to a hard or soft button. So if your pause button was an action that paused and turn the lights up, it should be possible.

Thanks Square!

It's especially noticeable when i'm in the guide and I'm scrolling the channels, the guide will scroll two or three more lines after I've stopped pressing the button.

Joe221,

I just added my 2 cents to the Logitech website...Thanks for posting that link BTW....

I just got my Harmony One today, and this remote is tons better than my Harmony 880. To start with it's more sleek and sexier, and not suffering from that dreaded peanut shape design. I love the touch screen and button layout. Feels far less cumbersome and much more user friendly. Logitech definitely put a lot of thought into this upgrade. This is an awesome remote and setting it up was a breeze. All I did was use the software and used the Replace Remote option, which loaded all my settings from my 880 into the Harmony One. I was up and running in no time. Highly recommended.

EDIT: This is a minor detail, but I love the fact that Logitech was kind enough to include a microfiber cloth with this remote. Definitely a nice touch given that this remote is a definitely a fingerprint magnet. A quick wipe down with the cloth keeps the remote looking shiny and new, a perfect match for my piano finish Toshiba Regza.

Mine doesn't keep continuous time. It's not the wrong time, it's just not continuous. I found scrolling through any of the device pages or hitting the menu key automatically updates the current time. A minor annoyance that I think could be fixed with a firmware update.


I've got my backlight set up to shut off at 20 seconds. It does just that without any issues. So far so good.

The Logitech Harmony Support website is aware of the stuck backlight issue according to this thread.

http://forums.logitech.com/logitech/....id=2144#M2144

Post from Eric Harmony:

Thanks, I'll give it a try once I get it.

BR

new icons per last round of requests have been created. old icons have been moved off of 4shared.com. you may now browse by icon and pull each directly from the browser window or you may download entire sets from:
http://www.iconharmony.com
i hacked the site together pretty fast, so please report any problems to me via the email link.
many thanks to joe for taking the time to test it out.
thanks,
r

joe, i almost forgot... thank you for taking the time to test the site so thoroughly. it's much appreciated.
,r