Quote:
Originally Posted by dbmcclus 
Hello everyone, I am a newbie here who just received a Harmony ONe for Christmas. I have been on the phone two times with tech support and they were not able to help me. I have a Direct TV H-20 HD receiver. When I try to add HD channels to the favorties, here is my problem:
For instance, my channel 6 is Fox Network. There are two of them on my receiver, one is regular and the other channel right after is the FOX Network HD. The info on the receiver shows channel 6 and channel: BI6 (this is the HD channel. When I program channel 6 into my favorites, it takes me to the regular channel, not the HD. I then have to advance one more channel with the Harmony One. I tried entering channel: BI6 in the favorites but it is an invalid channel number. I also tried entering channel 6.1 at the advice of tech support. That does not work either. I have quite a few channels here that are broadcast in regualr and HD and are adjacent to each other. Can someone help? Thanks.

Hello everyone, I am a newbie here who just received a Harmony ONe for Christmas. I have been on the phone two times with tech support and they were not able to help me. I have a Direct TV H-20 HD receiver. When I try to add HD channels to the favorties, here is my problem:
For instance, my channel 6 is Fox Network. There are two of them on my receiver, one is regular and the other channel right after is the FOX Network HD. The info on the receiver shows channel 6 and channel: BI6 (this is the HD channel. When I program channel 6 into my favorites, it takes me to the regular channel, not the HD. I then have to advance one more channel with the Harmony One. I tried entering channel: BI6 in the favorites but it is an invalid channel number. I also tried entering channel 6.1 at the advice of tech support. That does not work either. I have quite a few channels here that are broadcast in regualr and HD and are adjacent to each other. Can someone help? Thanks.
The problem you're having, and it's not really a problem, is with the receiver not the remote. Do you watch both the regular channel 6 and hd channel 6? You probably don't so you need to go into the menu for your receiver. There is a setting to tell it not to show duplicates so when you hit channel 6 on the Harmony it goes to channel 6.
Joe






















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