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Official Logitech Harmony One thread - Page 199

post #5941 of 10804
Quote:
Originally Posted by dbmcclus View Post

Hello everyone, I am a newbie here who just received a Harmony ONe for Christmas. I have been on the phone two times with tech support and they were not able to help me. I have a Direct TV H-20 HD receiver. When I try to add HD channels to the favorties, here is my problem:

For instance, my channel 6 is Fox Network. There are two of them on my receiver, one is regular and the other channel right after is the FOX Network HD. The info on the receiver shows channel 6 and channel: BI6 (this is the HD channel. When I program channel 6 into my favorites, it takes me to the regular channel, not the HD. I then have to advance one more channel with the Harmony One. I tried entering channel: BI6 in the favorites but it is an invalid channel number. I also tried entering channel 6.1 at the advice of tech support. That does not work either. I have quite a few channels here that are broadcast in regualr and HD and are adjacent to each other. Can someone help? Thanks.

The problem you're having, and it's not really a problem, is with the receiver not the remote. Do you watch both the regular channel 6 and hd channel 6? You probably don't so you need to go into the menu for your receiver. There is a setting to tell it not to show duplicates so when you hit channel 6 on the Harmony it goes to channel 6.

Joe
post #5942 of 10804
Quote:
Originally Posted by gandyj View Post

The problem you're having, and it's not really a problem, is with the receiver not the remote. Do you watch both the regular channel 6 and hd channel 6? You probably don't so you need to go into the menu for your receiver. There is a setting to tell it not to show duplicates so when you hit channel 6 on the Harmony it goes to channel 6.

Joe

he's absolutely correct. i have directv as well and by default sd duplicates are not hidden. just go into the receivers menu and hide sd duplicates. there's no real reason you want to go through both sd and hd versions of the same channel.
post #5943 of 10804
Hi, I have been away from this thread for several months.

I just upgraded to a new dish receiver. I had several pages of favorites setup on the old dish receiver device on my H1. I would like to copy those over to the new dish receiver. I have opened an email ticket w/ Logitech but I figured I'd ask here to see if anyone knew of an easy way to do this.

Thanks.
post #5944 of 10804
Anyone have issues with a Samsung LN-xx650A and HDMI switching?

I got my parents a 510 for Xmas and after setting the remote up and testing I found that the command to select HDMI1 actually cycles through the active inputs and the HDMI2 command doesn't seem to work at all. However, the HDMI3 and HDMI4 commands change to the correct inputs without cycling.

The work-around I did was to have the activity that uses the HDMI2 input send the "HDMI1" command to change to the correct input, and to make one of the soft-keys the "HDMI1" command so if their input was wrong they can cycle to the correct one fairly quickly. This would happen when switching away from HDMI2, as TUNER is next in the cycle.

example of issue:

1: Watch TV activity on HDMI1 (cable DVR) is fine
2: choose Watch Bluray - "HDMI1" command switches it to HDMI2 which the bluray is on
3: go back to Watch TV - "HDMI1" command switches TV to the TUNER input, use soft-key to get to correct HDMI input.

Other than having them use HDMI3+4, is there a discreet command that switches HDMI1+2 properly?
post #5945 of 10804
Quote:
Originally Posted by crosbyct View Post

Hi, I have been away from this thread for several months.

I just upgraded to a new dish receiver. I had several pages of favorites setup on the old dish receiver device on my H1. I would like to copy those over to the new dish receiver. I have opened an email ticket w/ Logitech but I figured I'd ask here to see if anyone knew of an easy way to do this.

Thanks.

Does the Harmony even have to know that you've changed DISH receivers? If the commands are the same for the old and new receievers, just don't change anything.
post #5946 of 10804
Quote:
Originally Posted by sirjonsnow View Post

Anyone have issues with a Samsung LN-xx650A and HDMI switching?

I got my parents a 510 for Xmas and after setting the remote up and testing I found that the command to select HDMI1 actually cycles through the active inputs and the HDMI2 command doesn't seem to work at all. However, the HDMI3 and HDMI4 commands change to the correct inputs without cycling.

The work-around I did was to have the activity that uses the HDMI2 input send the "HDMI1" command to change to the correct input, and to make one of the soft-keys the "HDMI1" command so if their input was wrong they can cycle to the correct one fairly quickly. This would happen when switching away from HDMI2, as TUNER is next in the cycle.

example of issue:

1: Watch TV activity on HDMI1 (cable DVR) is fine
2: choose Watch Bluray - "HDMI1" command switches it to HDMI2 which the bluray is on
3: go back to Watch TV - "HDMI1" command switches TV to the TUNER input, use soft-key to get to correct HDMI input.

Other than having them use HDMI3+4, is there a discreet command that switches HDMI1+2 properly?

Sounds like a bad database for the specific model you entered... try the same series, different size, or the next series up.

I have no Harmony HDMI command problems with either my LN37A550 or LN32B360.
post #5947 of 10804
Quote:
Originally Posted by bernie33 View Post

Does the Harmony even have to know that you've changed DISH receivers? If the commands are the same for the old and new receievers, just don't change anything.

Well it doesn't work with the old device. I had to setup a new one.
post #5948 of 10804
Quote:
Originally Posted by crosbyct View Post

Hi, I have been away from this thread for several months.

I just upgraded to a new dish receiver. I had several pages of favorites setup on the old dish receiver device on my H1. I would like to copy those over to the new dish receiver. I have opened an email ticket w/ Logitech but I figured I'd ask here to see if anyone knew of an easy way to do this.

Thanks.

Since the favorites are setup in the Activity and not the device all you should have to do is remove the old device and add the new one. Rerun the setup for that activity to make sure it is set correctly for each device to control the correct functions (Like TV for volume, Sat Box for channels, etc).
post #5949 of 10804
Quote:
Originally Posted by In2Photos View Post

Since the favorites are setup in the Activity and not the device all you should have to do is remove the old device and add the new one. Rerun the setup for that activity to make sure it is set correctly for each device to control the correct functions (Like TV for volume, Sat Box for channels, etc).

Thanks I'll try that this evening. I setup another activity with the new dish box so that I wouldn't screw up the favorites.
post #5950 of 10804
I've had a couple Harmony One's for over a month now. One of them replaced
an old Home Theater Master MX500 remote which did great duty for years.
I had macros programmed and labelled on the MX500 for switching between TV/DVD/Wii. The family used it quite easily. But it started to get old, the screen wouldn't light up and it was time to see what I could use to replace it.
So I bought the Harmony One, figuring the LCD screen with labelled activities would make life even easier.

Hasn't worked out that way.

For whatever reason this remote has my family calling me to help them WAY more often than the old remote. "Dad...the sound is on but the TV isn't on..."
etc.

I do have it programmed correctly and I can work it fine. But for whatever reason it is very finicky and baffling to everyone else who tries to use it.
And the "help" button is no help. It asks questions that, typically, only an AV-geek like me could answer "Is the monitor on? Is the AVR on? Is X set to component input?" etc. My wife and kids don't know what the heck half of that means...and don't seem to remember too well when I tell them.

Nice idea...wish it worked out better....
post #5951 of 10804
Quote:
Originally Posted by R Harkness View Post

I've had a couple Harmony One's for over a month now. One of them replaced
an old Home Theater Master MX500 remote which did great duty for years.
I had macros programmed and labelled on the MX500 for switching between TV/DVD/Wii. The family used it quite easily. But it started to get old, the screen wouldn't light up and it was time to see what I could use to replace it.
So I bought the Harmony One, figuring the LCD screen with labelled activities would make life even easier.

Hasn't worked out that way.

For whatever reason this remote has my family calling me to help them WAY more often than the old remote. "Dad...the sound is on but the TV isn't on..."
etc.

I do have it programmed correctly and I can work it fine. But for whatever reason it is very finicky and baffling to everyone else who tries to use it.
And the "help" button is no help. It asks questions that, typically, only an AV-geek like me could answer "Is the monitor on? Is the AVR on? Is X set to component input?" etc. My wife and kids don't know what the heck half of that means...and don't seem to remember too well when I tell them.

Nice idea...wish it worked out better....

I have Activities for TV, DVD and Wii, like you do (and a couple of others unique to my environment). The Harmony works perfectly almost always. So I have to ask if you're sure you're taking advantage of the Harmony's Activity oriented design philosophy?

Bernie
post #5952 of 10804
Quote:
Originally Posted by In2Photos View Post

Since the favorites are setup in the Activity and not the device all you should have to do is remove the old device and add the new one. Rerun the setup for that activity to make sure it is set correctly for each device to control the correct functions (Like TV for volume, Sat Box for channels, etc).

Ok, that worked. Thanks.

I finished tweaking the remote like 6 months ago. I've since forgotten how to do simple things like this .
post #5953 of 10804
Quote:
Originally Posted by R Harkness View Post

I've had a couple Harmony One's for over a month now. One of them replaced
an old Home Theater Master MX500 remote which did great duty for years.
I had macros programmed and labelled on the MX500 for switching between TV/DVD/Wii. The family used it quite easily. But it started to get old, the screen wouldn't light up and it was time to see what I could use to replace it.
So I bought the Harmony One, figuring the LCD screen with labelled activities would make life even easier.

Hasn't worked out that way.

For whatever reason this remote has my family calling me to help them WAY more often than the old remote. "Dad...the sound is on but the TV isn't on..."
etc.

I do have it programmed correctly and I can work it fine. But for whatever reason it is very finicky and baffling to everyone else who tries to use it.
And the "help" button is no help. It asks questions that, typically, only an AV-geek like me could answer "Is the monitor on? Is the AVR on? Is X set to component input?" etc. My wife and kids don't know what the heck half of that means...and don't seem to remember too well when I tell them.

Nice idea...wish it worked out better....

What help settings do you have enabled? I have "remote assistant" set to off and "On-remote help system" set to smart. When I press help it tries to auto fix the issue without asking questions.
post #5954 of 10804
Is squareeyes site down?

http://www.iconharmony.com/
post #5955 of 10804
Quote:
Originally Posted by bernie33 View Post

So I have to ask if you're sure you're taking advantage of the Harmony's Activity oriented design philosophy?

Bernie

Yes I understand the philosophy and employed it in setting up the remote.
It works when I use it, but seems to be finicky enough to cause problems when others use it. Perhaps it's signal strength or something.
post #5956 of 10804
Quote:
Originally Posted by crosbyct View Post

What help settings do you have enabled? I have "remote assistant" set to off and "On-remote help system" set to smart. When I press help it tries to auto fix the issue without asking questions.

Thanks, I'll give those a whirl. That "remote assistant" stuff is annoying as hell.
post #5957 of 10804
Quote:
Originally Posted by In2Photos View Post

When "Mute" is on the TV can you not press the display button to get rid of it? If so, add the display button to the end of the activity. Or you can create a sequence like "Mute, Display" and call it TV Speakers Off, then add that to the activity.

The "Muting" display stays on no matter what. The display button adds or removes other info. For the time being I'va added TV Volume - and TV Volume + soft buttons. Eventually I'll play with sending multiple volume down commands.
post #5958 of 10804
Hello All,

Forgive me as I know this is the most basic issues...But I'm pulling my hair out trying to get this setup properly:

I just purchased an XBOX 360 Elite for use as a Media Center Extender with Windows 7. If I add the XBOX 360 as a Game Console (with DVD) device to the Harmony One, the Harmony setup software fails to present me with any Media Center options (i.e. Watch TV).

I can set up a new Activity to "Play a Game," but I'm not presented with any options to setup a Watch TV activity or Listen To Music activity.

What am I missing? Do I need to add the XBOX 360 as a Media Center PC device? And if I do that, will "Play a Game" be an option for me?

I've searched many forums and everyone seems to setup the XBOX 360 as a gaming console...But those individuals don't seem to mention using the XBOX as a Media Center Extender.

Thanks.

Nathan
post #5959 of 10804
Quote:
Originally Posted by crosbyct View Post

Is squareeyes site down?

http://www.iconharmony.com/

I haven't checked for myself, but it's probably intermittent given his recent comment:

Quote:
Originally Posted by squareeyes View Post

Quote:
Originally Posted by ccathers View Post

I'm sure it is due to people receiving these remotes for Christmas, but the www.iconharmony.com is down. I think I saw earlier in this thread that the owner of that site (I apologize, I can't remember his name) monitors this thread for people reporting issues getting to his site.

I am chomping at the bit to get some of these icons on my remote.

Thanks

you are correct that it's been going down intermittently the last few days due to high volume of holiday traffic.
it is back up now and i will continue to monitor it the next few days to keep it going.
sorry for the inconvenience.
,r
post #5960 of 10804
Yes, it's been intermittently active. If you're still having difficulty getting on the site and you are able to, try it again later on into the late night. That's when I got the website to work.
post #5961 of 10804
Do any of you guys have the OPPO BDP-83 Blu-ray player? Harmony does not recognize that model, and wants me to manually learn the codes. I find that strange, are the codes listed under another device?

What about AT&T U-verse box? Same story, Motorola QIP-1200.
post #5962 of 10804
I have U-Verse, but with the Motorola VIP-1225 and all the codes were there for that... I had problems with the remote actually sending the signal consistently, but I found out that was more of the Motorola boxes fault... Although, I just upgraded to the 900 and it seems to be working a lot better...
post #5963 of 10804
Quote:
Originally Posted by CruelInventions View Post

Yes, it's been intermittently active. If you're still having difficulty getting on the site and you are able to, try it again later on into the late night. That's when I got the website to work.

yup, you have a 3-4 hour window late night before the aussies start hitting it and it slows down again. currently working on a solution.
again, apologies for the inconvenience.
,r
post #5964 of 10804
Quote:
Originally Posted by Iceknyght View Post

I have U-Verse, but with the Motorola VIP-1225 and all the codes were there for that... I had problems with the remote actually sending the signal consistently, but I found out that was more of the Motorola boxes fault... Although, I just upgraded to the 900 and it seems to be working a lot better...

Ah, that was the ticket, VIP-1225 works perfect. Thanks Iceknyght.

Hoping an OPPO BPD-83 owner swings by....
post #5965 of 10804
I'm really angry at this remote software right now.

general tip:

Under no circumstances should you implement more than one series of command/device/etc. changes to your remote at a time!

Yes, I know it's a pain and probably a repeat of advice already given plenty of times within this Proust-ian sized thread, but better to take the slow and steady approach than the "make all updates at once" approach. The reason being, if there is a problem with any one of the changes you attempt to implement.. everything else gets kicked out anyway.

Specifically, just wasted over an hour of time updating the remote and none of the changes "took" for god knows what reason. Actually, the clue was in the final update step, which kept hanging up on some issue related to my Tivo PVR, about the "-" symbol needing to be IR learned or something (nothing related to my Tivo had I had even attempted to mess with during this update, btw). Did this learning process a few times, as vaguely instructed by the software (had to somewhat guess what it was requesting of me to do), then the Harmony software would state that the step was successful each time I tried, but then, still kicked me out of the final update stage again for the same reason.

Hoping for the best, I exited anyway, hoping all the other changes would work.

Of course not.


Lost a bunch of channel icon additions, a tedious process in and of itself, plus an attempt at a modification to the input being used by my cd player (another mini-ordeal which I have no idea if it would have worked anyway) and finally, the re-ordering of 10 pages worth of commands related to my Pioneer receiver. This latter aspect is utterly ridiculous too, manually having to up/down arrow a single line position at a time in order to get my most utilized touch screen-positioned buttons up to the first couple pages, which takes forever. Yes, there are a couple of options to make this somewhat easier, but still.. not nearly as easy as it could or should be.

Not sure if you can tell, but I'm a little frustrated right now.
post #5966 of 10804
Wow that's too bad CruelI.
I've just made all sorts of changes to all my activities...I use 5 different activities...and had no problems at all when I updated the remote...matter of fact everything worked flawlessly.
Maybe their server was experiencing some sort of difficulty and your changes got caught up in it...hope it all works out for you.
post #5967 of 10804
Thanks for the sympathy for my mad railings.

I'm attempting to go back in now, baby steps this time.. changing the cd player input to reflect the fact that I changed from optical cable connection to coax cable, but apparently, after 15 minutes of stumbling around in the Harmony software, there is no means to make this sort of change from within the Harmony software and I need to go back to the original receiver remote to make this adjustment. So much for the Harmony remote being able to control everything.
post #5968 of 10804
Ok, I give up. Gonna call Harmony during business hours and let them try and figure it out. The final stage before update completion keeps getting hung up with this same resulting message:

Quote:


The IR sequence for '.' does not exist.

Suggestions:

Try learning the . again for your PVR

I have no idea what it wants from me, where to go, what steps to take, etc. Tried doing an IR learning adjustment for '.' which the Harmony software accepts, but that doesn't resolve the problem. Same message keeps popping up at the end.
post #5969 of 10804
Quote:
Originally Posted by R Harkness View Post

Yes I understand the philosophy and employed it in setting up the remote.
It works when I use it, but seems to be finicky enough to cause problems when others use it. Perhaps it's signal strength or something.

are your power on delays and input delays overly long? make sure you tell anyone using the remote to keep it pointed at your devices the entire time it's sending signals.

sounds like they're probably not giving the remote enough time to send it's IR signals.
post #5970 of 10804
Quote:
Originally Posted by Sam S View Post

Ah, that was the ticket, VIP-1225 works perfect. Thanks Iceknyght.

Hoping an OPPO BPD-83 owner swings by....

Not a BDP-83 owner, but after reading your earlier post I tried adding one to my One devices and was successfull able to do so (I just answered "no" when it asked me if I had the OE remote and it gave me a fully populated database of commands... it never said there was a problem or error or suggested a "similar" device, which it will do when it cannot find matching device.

I suspect it may be asking if you have the OE remote just to determine which of the three code sets you may be using.

I also suspect from other posts I've seen that the basic code set is the same as for the Oppo DVD players, so you could also add a DV-980 and just learn any Blu-ray specific commands from the 83's remote.
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