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Official Logitech Harmony One thread - Page 27

post #781 of 10744
2/19/08 at 12:38pm
Quote:
Originally Posted by JimInPT View Post

I've read the entire thread and haven't found this problem (hope I didn't miss it).

I'm trying to get my H1 set up for Favorite Channels. Have successfully added one so far, CBS-HD, with one of Squareeyes' beautiful icons into my Panasonic plasma TH-58PZ750U.

But I'm using basic cable, with no cable box, and much prefer it that way because I hate the boxes. The HD channels on my system are up in the 72-x range (CBS on 72-1, ABC on 72-2 etc.) and I can't seem to figure out how to enter the minus/dash symbol into the H1's Channel number box in Favorite Channels.

The key is "Prog-" on the remote, and so 72-2 would be entered as "7 2 Prog- 2" on the TV's own remote control.

If I enter 72 by itself, the Panny defaults to 72-1, that's how I got CBS working, but I need help programming the H1 to accept the dash symbol to access the others.

Thanks, gang; loving this H1 after just two days. Don't forget to donate to the Squareeyes icon bandwidth fund here.

This is how I overcame entering OTA QAM channels on the H1:

I was having this issue with my H1: couldn't locate an option in the desktop software interface to select a dash or a dot for HD OTA subchannels.

SOLUTION:

Using the device "Learn infrared commands",
Verify the column name to see if the . or the - is already defined (will say under Database in the Origin column).
If already defined, then test it in Device Mode.
If it works, then use it in the "Set Up Favorite Channels".

Else, decide which one to use (. or -),
Then using the learning process (using the device "Learn infrared commands) teach the dash command from your original to the command named . or -.
If the . or - is already listed in the column name, then select it,
else type the . or - (single character) in the "MyNewCommand" box at the bottom & teach the dash or hyphen to your remote.
Follow usual steps to assign buttons to your new dash option.
Then assign to your favorite channel.
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post #782 of 10744
2/19/08 at 12:48pm
Quote:
Originally Posted by JimInPT View Post

Mine seems fine; I can bounce off the ceiling and back wall - still works fine.

In particular cases where the H1 is fine but the signal can't reach an overhead projector or other device for some reason, maybe mounting a small mirror near the TV (if it can be done unobtrusively) would work to bounce the signal back and up to the ceiling-mounted device.

That's the way my 880 was so I was very disappointed with the H1.

Mine has trouble sitting on the arm of the couch, pointed directly at the equipment. If I point it more than a few feet off center in any direction, the equipment stops responding.

That's a good idea with the mirror, but doesn't apply to me. The equipment rack is right beside the TV. I think the furthest distance between any 2 IR receivers is about 3-4 foot.

Your statement gives me hope that a replacement will cure my woes.

Rob
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post #783 of 10744
2/19/08 at 12:50pm
Quote:
Originally Posted by bigrock66 View Post

Does anyone know if it was released in Canada yet. My dealer says another 3 weeks...

Thanks.

BR

Got mine today; I had ordered it 3 weeks ago from DirectDial. Got it shipped to Toronto. I didn't know that web site, just stumbled on it when looking up the Harmony One on shopbot.

They sell the Harmony One for 184$... which is very, very strange and low. I was expecting it to be between 250 and 350 (Logitech suggest a MSRP of 280$ canadian). And the one I got is brand new, as far as I could tell.

I would advise you call in when ordering instead of doing it online, that way you can ask questions about their stock on hand. The stock info on their web site is very innacurate.

184$ though... o.O;
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post #784 of 10744
2/19/08 at 1:34pm
Quote:
Originally Posted by girdnerg View Post

The equipment rack is right beside the TV. I think the furthest distance between any 2 IR receivers is about 3-4 foot.

Your statement gives me hope that a replacement will cure my woes.

Well, I've only had mine for two days, so I'm no expert, but I think you've got a problem with bad/misaligned emitters. A 3-4 foot equipment-separation distance should be a piece of cake to activate from one remote position, unless you're sitting 6 inches away from your TV.

I'm sure it's frustrating, but hang in there to try out a replacement; I suspect you'll be happy.
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post #785 of 10744
2/19/08 at 1:52pm
Quote:
Originally Posted by tripleM View Post

This is how I overcame entering OTA QAM channels on the H1:

(edited above reply for brevity)

Thanks very much for the detailed reply; I'll fiddle with that tonight. I thought it might have something to do with learning custom IR codes but thought the Prog- key was already programmed in. Will double-check it and let you know how it works out.

Thanks again.
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post #786 of 10744
2/19/08 at 1:52pm
anybody know how to set the remote up so it turns off my xbox when im in activity like "play xbox 360" and then switch to another activity like "watch pvr" it seems to leave my xbox on when switching activities and i'd like it to turn it off
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post #787 of 10744
2/19/08 at 1:55pm
I have a question for everyone. I've had the H1 for 3 weeks now and, for some reason, nearly every time I use it for the first time each day it reverts back to the last activity I used from the night before. For example, if I last used the "PS3" activity, when I press "TiVo" the next day it will revert back to the "PS3" settings (e.g. TV on Input 5, Receiver on Input 2, etc.). Pressing "Help" immediately fixes the entire problem.

I know I'm not accidentally hitting the wrong activity button. I don't know if it matters, but when I turn everything off the night before, I am pressing the power button on the H1 at the top left of the screen.

Can anyone help?
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post #788 of 10744
2/19/08 at 2:27pm
Quote:
Originally Posted by sholmes View Post

I have a question for everyone. I've had the H1 for 3 weeks now and, for some reason, nearly every time I use it for the first time each day it reverts back to the last activity I used from the night before. For example, if I last used the "PS3" activity, when I press "TiVo" the next day it will revert back to the "PS3" settings (e.g. TV on Input 5, Receiver on Input 2, etc.). Pressing "Help" immediately fixes the entire problem.

I know I'm not accidentally hitting the wrong activity button. I don't know if it matters, but when I turn everything off the night before, I am pressing the power button on the H1 at the top left of the screen.

Can anyone help?

If you mean that you equipment stays in the last state you had it, you may have your power-on delays set too low. I have a Sony rear projection TV and must set it's power-on delay to 15000ms (15 seconds) because that's how long it takes for the lamp to warm up and for the TV to accept commands. My receiver needs a 1500ms (1.5 seconds) delay.

If the remote actually defaults back to an activity, I have no idea.

Rob
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post #789 of 10744
2/19/08 at 2:32pm
Quote:
Originally Posted by girdnerg View Post

...If the remote actually defaults back to an activity, I have no idea.

That's what he's saying.

Sholmes, does the HELP button fix it immediately, or do you have to answer several questions getting you back to where you should be?
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post #790 of 10744
2/19/08 at 4:08pm
Quote:
Originally Posted by girdnerg View Post

That's the way my 880 was so I was very disappointed with the H1.

Mine has trouble sitting on the arm of the couch, pointed directly at the equipment. If I point it more than a few feet off center in any direction, the equipment stops responding.

That's a good idea with the mirror, but doesn't apply to me. The equipment rack is right beside the TV. I think the furthest distance between any 2 IR receivers is about 3-4 foot.

Your statement gives me hope that a replacement will cure my woes.

Rob

Yes Rob, I think you should be good with a new one. Like I said earlier, I have had no issues like this either. Sounds like there is a defect out there, and at least they are willing to take care of it.

Justin
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post #791 of 10744
2/19/08 at 4:42pm
The Harmony software recognizes the model of the light, but I can't seem to add the actions into the device. And it won't recognize commands through the learning function either.

The remote has only two buttons, one for the lights and one for the fan. Both buttons work the same. You tap once to either turn on or turn off the lights or fan. You hold down the button to increase or decrease lights or fan speed.

I tried to just add as a device. Is that the problem? Do I need to try it as an activity?

Any thoughts?

TIA!
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post #792 of 10744
2/19/08 at 4:51pm
I just got a Harmony One and it seems to do almost everything I want. One thing I haven't been able to figure out is how to get it to do the "skip to" functions (e.g. skip to tick) on my DirecTV HR20-100 DVR. On the DirectTV remote, this is accomplished by holding down the fast forward or rewind button for 3 seconds. When I hold down the equivalent button on the Harmony One for 3 seconds, the DVR just goes into fast forward mode.

Any idea how to get the DVR to do this skip to tick function working from the Harmony One?

Sorry if this has already been discussed here. I did try to spot check several pages of this forum, but didn't turn up anything.
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post #793 of 10744
2/19/08 at 5:11pm
Quote:
Originally Posted by 120inna55 View Post

That's what he's saying.

Sholmes, does the HELP button fix it immediately, or do you have to answer several questions getting you back to where you should be?

You are correct that I am saying that it reverts back to the last activity. As for the Help button, one press fixes it immediately.
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post #794 of 10744
2/19/08 at 5:30pm
Quote:
Originally Posted by acevesf View Post

anybody know how to set the remote up so it turns off my xbox when im in activity like "play xbox 360" and then switch to another activity like "watch pvr" it seems to leave my xbox on when switching activities and i'd like it to turn it off

select the activity and options and you will find turn off unused devices

Quote:
Originally Posted by cdscc View Post

The Harmony software recognizes the model of the light, but I can't seem to add the actions into the device. And it won't recognize commands through the learning function either.

The remote has only two buttons, one for the lights and one for the fan. Both buttons work the same. You tap once to either turn on or turn off the lights or fan. You hold down the button to increase or decrease lights or fan speed.

I tried to just add as a device. Is that the problem? Do I need to try it as an activity?

Any thoughts?

TIA!

Are you sure your lightfan is IR based and not RF based cause One aint RF based
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post #795 of 10744
2/19/08 at 5:57pm
Quote:
Originally Posted by BBBoT View Post

I have the 5X1, model HDX-501, and it was in the Harmony database.

Thanks for those who responded. I ordered mine today.
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post #796 of 10744
2/19/08 at 6:19pm
Thread Starter 
Quote:
Originally Posted by acevesf View Post

anybody know how to set the remote up so it turns off my xbox when im in activity like "play xbox 360" and then switch to another activity like "watch pvr" it seems to leave my xbox on when switching activities and i'd like it to turn it off

I have found that the 360 doesn't always respond to IR off commands that well. Sometimes yes sometimes no. So I wound up having it "on all the time" in the Harmony settings and turn it on with the joystick and off via a command I set from the devices menus. This way I can leave a game in progress and check the TV and go back to the 360 without issue. I made lemonade so to speak.
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post #797 of 10744
2/19/08 at 6:23pm
Hi guys,

I'm building an alcove for my remote in my HT room. I've looked everywhere for a dimensional drawing of the charger cradle but fell short. Could someone be so kind to measure it and give me the info? H x W x L

Thanks!

BR
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post #798 of 10744
2/19/08 at 6:30pm
Review your activities and you may have to add the Xbox to go off after every other activity. For example, I have an Apple TV that I want to stay on all the time. so I have it set in all my activities as ON, even when its not a device being used in that activity.


Quote:
Originally Posted by acevesf View Post

anybody know how to set the remote up so it turns off my xbox when im in activity like "play xbox 360" and then switch to another activity like "watch pvr" it seems to leave my xbox on when switching activities and i'd like it to turn it off


LL
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post #799 of 10744
2/19/08 at 6:53pm
Quote:
Originally Posted by joe221 View Post

I have found that the 360 doesn't always respond to IR off commands that well. Sometimes yes sometimes no. So I wound up having it "on all the time" in the Harmony settings and turn it on with the joystick and off via a command I set from the devices menus. This way I can leave a game in progress and check the TV and go back to the 360 without issue. I made lemonade so to speak.

I do the same thing but have the power off command in the Activities menu. Saves a few key presses.
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post #800 of 10744
2/19/08 at 7:33pm
Quote:
Originally Posted by Lee L View Post

Interesting. I use the HR20 and changed to not have leading zeros, because it takes so long for each key to register. Especially on local chnels like5-1. entering 0005-1 takes 4 seconds almost. No matter how I change the settings, it takes about a hlf second to output each keypress.

Ok, you got me curious. I actually got out my stop watch. These means each represent 10 trials on each possible combination:

Channel CNN (Leading Zero)
Digit entry 0202[Enter]
Mean 3.7"

Channel CNN (No Leading Zero)
Digit entry 202[Enter]
Mean 4.5"

Channel KCET (Leading Zero)
Digit entry 028-1[Enter]
Mean 6.5"

Channel KCET (No Leading Zero)
Digit entry 28-1[Enter]
Mean 6.6"

Interesting results, no? All results were obtained with an Inter-Key Delay of zero, and [Enter] specified in digit entry for channels.

On my system, it appears that adding the leading zero results in a real improvement of almost one second. But, this is true only for the normal 3-digit channels.

On the hyphenated channels (e.g., 28-1), there appears to be little difference. (On my system, all hyphenated channels force a change to OTA channels, rather than DirecTV channels.)

I think I'm going to stay with my leading zeros.

Cheers,

Burt
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post #801 of 10744
2/19/08 at 7:50pm
Quote:
Originally Posted by balpers View Post

Ok, you got me curious. I actually got out my stop watch. These means each represent 10 trials on each possible combination:

Channel CNN (Leading Zero)
Digit entry 0202[Enter]
Mean 3.7"

Channel CNN (No Leading Zero)
Digit entry 202[Enter]
Mean 4.5"

Channel KCET (Leading Zero)
Digit entry 028-1[Enter]
Mean 6.5"

Channel KCET (No Leading Zero)
Digit entry 28-1[Enter]
Mean 6.6"

Interesting results, no? All results were obtained with an Inter-Key Delay of zero, and [Enter] specified in digit entry for channels.

On my system, it appears that adding the leading zero results in a real improvement of almost one second. But, this is true only for the normal 3-digit channels.

On the hyphenated channels (e.g., 28-1), there appears to be little difference. (On my system, all hyphenated channels force a change to OTA channels, rather than DirecTV channels.)

I think I'm going to stay with my leading zeros.

Cheers,

Burt

Burt,
Thanks for taking the "time" to do that. I'm going to change mine back over to the lead-0 to see if I yield faster changing too.
,R
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post #802 of 10744
2/19/08 at 8:24pm
I'm using v7.4.2.

I initially launched without incident. I "replaced remote" (H688 to One). All without incident. I even made multiple settings changes (connecting, trying out the remote, shutting down the software, re-connecting, tweaking, etc.) All without incident. Now, when I launch the software, I get the following message, "ERROR: Your network connection is not working properly." Then it asks if I can connect to other sites, and the answer is yes, but it still can't connect. I essentially have to exit out of it.

I can still go to http://members.harmonyremote.com and my settings are there and can be modified and the remote can be updated without incident.

Yet I still cannot use the non-web based software.

Firewall's off (even though there was no problem with the firewall being on during the initial setup and tweaking)
Cache is cleared.

Anyone know what's going on?
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post #803 of 10744
2/19/08 at 10:44pm
Where exactly in the software does one go to add the enter command to the end of digit entry for the favorite channels?
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post #804 of 10744
2/20/08 at 1:15am
Rob,
I have exactly the same problem. Horrible angle, and very low reach (unless exactly in front / 0 degree angle). No comparison to the 880 which worked 'in all positions'.
I too had returned mine and expecting a replacement in 2-3 days. I am HOPING the new one will fix it and there is 'just' a bad batch of misaligned sensors out there; it's clear the problem is NOT isolated, but I am hoping still that the majority of H1s are fine. It'll be interesting to see both our experience (i.e. ideally we both see a marked difference with new ones. If we don't, well.......).

Best
dan


Quote:
Originally Posted by girdnerg View Post

Just got off the phone with level 2 support. He said that sure is a problem as the One should have as wide an angle as the 880. Plus only some of us are complaining.

Basically, he had me use the camera to check the IR emitters again. This time we focused on looking straight at the remote, because I told him I had to move the remote from side to side to see each emitter thru the camera. According to him, since I can't see the emitters from straight on (or they are very weak), it's definitely an emitter problem.

He recommended exchanging the remote since I'm still within the 30 day window.

Just to verify, most of you have no complaints about this issue?

Rob
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post #805 of 10744
2/20/08 at 1:18am
Quote:
Originally Posted by bigrock66 View Post

Hi guys,

I'm building an alcove for my remote in my HT room. I've looked everywhere for a dimensional drawing of the charger cradle but fell short. Could someone be so kind to measure it and give me the info? H x W x L

Thanks!

BR

Approximately 1.5" x 3.5" x 9.5" with the remote in the cradle.

Frank
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post #806 of 10744
2/20/08 at 3:47am
Quote:
Originally Posted by 120inna55 View Post

I'm using v7.4.2.

\\Now, when I launch the software, I get the following message, "ERROR: Your network connection is not working properly."

Anyone know what's going on?

I just started having the exact same problem tonight.

What is even more interesting is that when I go to the software download site it is recommending that I now "upgrade" to v7.4.1 - huh?
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post #807 of 10744
2/20/08 at 6:18am
Quote:
Originally Posted by balpers View Post

Ok, you got me curious. I actually got out my stop watch. These means each represent 10 trials on each possible combination:

Channel CNN (Leading Zero)
Digit entry 0202[Enter]
Mean 3.7"

Channel CNN (No Leading Zero)
Digit entry 202[Enter]
Mean 4.5"

Channel KCET (Leading Zero)
Digit entry 028-1[Enter]
Mean 6.5"

Channel KCET (No Leading Zero)
Digit entry 28-1[Enter]
Mean 6.6"

Interesting results, no? All results were obtained with an Inter-Key Delay of zero, and [Enter] specified in digit entry for channels.

On my system, it appears that adding the leading zero results in a real improvement of almost one second. But, this is true only for the normal 3-digit channels.

On the hyphenated channels (e.g., 28-1), there appears to be little difference. (On my system, all hyphenated channels force a change to OTA channels, rather than DirecTV channels.)

I think I'm going to stay with my leading zeros.

Cheers,

Burt

Thanks for timing it. I had only used leading zeros on the OTA networks, so that probably explains the difference we were seeing. I will go in and change the non-OTA stuff to leading zeros the next time I mess with it.
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post #808 of 10744
2/20/08 at 6:44am
Same problem here. It's been working fine for the last two weeks, is Logitech having a problem with their server?
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post #809 of 10744
2/20/08 at 7:01am
Quote:
Originally Posted by madpony View Post

Where exactly in the software does one go to add the enter command to the end of digit entry for the favorite channels?

madpony,
I don't have the software in front of me, but I believe it will be under your "device" setup for the satellite/cable box. Under "Advanded Setup" on one of those sub-pages it asks for the convention of channel input. One of those options is something like "input channel numbers and enter".
I hope that helps you out.
,R
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post #810 of 10744
2/20/08 at 7:04am
Quote:
Originally Posted by frankpc View Post

Approximately 1.5" x 3.5" x 9.5" with the remote in the cradle.

Frank

Thanks!!
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