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Official Logitech Harmony One thread - Page 323

post #9661 of 10744
Quote:
Originally Posted by DougReim View Post

How do you like the Touchsquid?
Looks like a very cool remote.

So far, so good! It's amazing just how much you can customize with different button logos, colors, your own text, etc. I like the much larger choices of Activity icons, and my bet is that you will be able to upload your own soon. Lots of channel icons, with more coming soon. You can also save/backup your Profiles onto your computer, or maybe even a memory card/USB flash drive connected directly to the TSR tablet (at least I assume so).

Since I've been using Harmony remotes for years, I think their software/setup is a little more intuitive, but then again it's what I'm used to. Once you get the hang of the TSR programming, I'd say one is not that much better than the other.

One big plus I appreciate more every day is the ability to customize at a moment's notice, without needing to be connected to a computer. I just added more Favorite channels while sitting on the couch watching TV. Create, save, done. Bang!

Below are a few more screenshots of my current Favorites screens as of today, with the last one showing the CNN webpage opened. Each Favorites screen can have twenty-four buttons for channels, webpages, buttons, or any combination thereof. I've seen at least four different pages for my Watch TV activity, which equates to almost one hundred Favorites icons!! . As you can see, some of my Favorites pages are still works in process...so many wants, so little time! Sorry about the inconsistent quality of the pix, as I'm trying to hold the camera steady with no flash used...









Hey, I just noticed both the CNN favorite channel and the CNN website use the same logo - huh!!

Sorry to temporarily derail this H-One thread - there is an AVS TSR thread here for anyone that is interested. Or you can go straight to the TSR Forums here.
post #9662 of 10744
I manually added all the remote codes for the Monprice 4X4 True Matrix HDMI® Powered Switch in my system. I have added the input/output setting to my activites but the remote refuses to change the input/output when I change activities. When I choose the HDMI switch device and press the soft buttons the HDMI switch will change the input/output perfectly every time. Any suggestions on how I can get the switch to change input/output settings in the activities?

The delays are now set at:
Power On Delay: 1500 ms
Inter-key Delay: 1000 ms
Input Delay: 1000 ms
Inter-Device Delay: 500 ms
post #9663 of 10744
Quote:
Originally Posted by dgolombowski View Post

.... When I choose the HDMI switch device and press the soft buttons the HDMI switch will change the input/output perfectly every time. Any suggestions on how I can get the switch to change input/output settings in the activities?

Does the Help key resolve the problem? Have you tried using the Troubleshoot selection from the Activities menu in the software and do all the configurations appear to be correct? You may have to add the input selection as part of the power on actions for each activity.
post #9664 of 10744
Quote:
Originally Posted by BPlayer View Post

Does the Help key resolve the problem? Have you tried using the Troubleshoot selection from the Activities menu in the software and do all the configurations appear to be correct? You may have to add the input selection as part of the power on actions for each activity.

Yes to all your suggestions. The help key doesn't do anything. It goes through the progression of settings on the activity but when it gets to the switch it says "Ensure the HDMI Switch is set to A1".

I just got an e-mail from Logitech support saying they made some changes in the set-up. I'll have to try it tonight and see if they corrected the problem.
post #9665 of 10744
Quote:
Originally Posted by dgolombowski View Post

I manually added all the remote codes for the Monprice 4X4 True Matrix HDMI® Powered Switch in my system. I have added the input/output setting to my activites but the remote refuses to change the input/output when I change activities.

Of all the gear connected to the HDMI switch, is only one powered on for any given Activity, or are multiple devices on at the same time? I have the Oppo HM-31 HDMI switch and it (should) automatically select the device that's powered on or the one with the stronger signal, IIRC? Some devices also have an active HDMI output even when off. From the Oppo switch info:

The HM-31 HDMI Switch can automatically switch input based on the status of input HDMI signal and the priority of the input port. If auto-switching is utilized properly, the HM-31 HDMI Switch can be operated without using its remote control or front panel button. It practically becomes "invisible".

The HDMI INPUT ports 1, 2 and 3 are prioritized, with port 1 having the highest priority and port 3 the lowest. When the HM-31 HDMI Switch senses a new input signal on a port with higher priority than the currently selected port, it automatically switches to the high priority port. When input signal ceases on the currently selected port, the HM-31 HDMI Switch automatically switches to the port with next priority and active signal. This priority makes it possible to automatically select input without touching the remote control or front panel. Simply turn on the desired source device and the HM-31 HDMI Switch will automatically select the correct HDMI INPUT port.

For example, if a DVD player is connected to port 1, a game console on port 2, and a cable box on port 3, you can let the HM-31 HDMI Switch automatically select the proper input port by turning on and off appropriate source devices. When you turn on the DVD player, the HDMI Switch will automatically select HDMI INPUT 1. To watch cable TV, simply turn off the DVD player and turn on the cable box. To play games, simply turn on the Game Console and turn off other devices.

Note: Some source devices have an active HDMI output even when they are turned off. These devices, often called "hot standby" devices, include many cable box and satellite receivers. The OPPO DV-970HD and DV-981HD also have an active HDMI output in standby mode. In this case please connect the device to HDMI INPUT 3 so it has the lowest priority. If there are two devices with hot standby mode in your system, auto-switching will not work and you will need to use the remote control or push button to switch inputs.

Not sure if the Monoprice switch operates similar, but I did have to rearrange the devices connected to my Oppo switch to make it work just right...
post #9666 of 10744
Quote:
Originally Posted by mak99 View Post

Of all the gear connected to the HDMI switch, is only one powered on for any given Activity, or are multiple devices on at the same time? I have the Oppo HM-31 HDMI switch and it (should) automatically select the device that's powered on or the one with the stronger signal, IIRC? Some devices also have an active HDMI output even when off. From the Oppo switch info:

The HM-31 HDMI Switch can automatically switch input based on the status of input HDMI signal and the priority of the input port. If auto-switching is utilized properly, the HM-31 HDMI Switch can be operated without using its remote control or front panel button. It practically becomes "invisible".

The HDMI INPUT ports 1, 2 and 3 are prioritized, with port 1 having the highest priority and port 3 the lowest. When the HM-31 HDMI Switch senses a new input signal on a port with higher priority than the currently selected port, it automatically switches to the high priority port. When input signal ceases on the currently selected port, the HM-31 HDMI Switch automatically switches to the port with next priority and active signal. This priority makes it possible to automatically select input without touching the remote control or front panel. Simply turn on the desired source device and the HM-31 HDMI Switch will automatically select the correct HDMI INPUT port.

For example, if a DVD player is connected to port 1, a game console on port 2, and a cable box on port 3, you can let the HM-31 HDMI Switch automatically select the proper input port by turning on and off appropriate source devices. When you turn on the DVD player, the HDMI Switch will automatically select HDMI INPUT 1. To watch cable TV, simply turn off the DVD player and turn on the cable box. To play games, simply turn on the Game Console and turn off other devices.

Note: Some source devices have an active HDMI output even when they are turned off. These devices, often called "hot standby" devices, include many cable box and satellite receivers. The OPPO DV-970HD and DV-981HD also have an active HDMI output in standby mode. In this case please connect the device to HDMI INPUT 3 so it has the lowest priority. If there are two devices with hot standby mode in your system, auto-switching will not work and you will need to use the remote control or push button to switch inputs.

Not sure if the Monoprice switch operates similar, but I did have to rearrange the devices connected to my Oppo switch to make it work just right...

My previous Octava switch worked that way but I had to switch to the Monoprice because it wouldn't switch the DirecTV signal. The Monoprice has 4 inputs and 4 outputs and you can set any display to any of the 4 input devices. So it takes a specific signal for each combination. I used the supplied remote to learn the IR codes.
Logitech support feels pretty confident they fixed the issue but I'm at work so I'll have to wait to test it out. I have to hand it to Logitech. Each time I've used there support they were able to fix it in the first attempt. I will use their remotes as long as they keep making them.
post #9667 of 10744
^^^
I don't think it's possible for a 4x4 matrix switch to switch automatically like a 4x1 would since both input and output must be specified in a matrix switch.

If I need to send commands to a switch, I do it via additional commands at the start of my activity and it works fine, in spite of how my activity may be set up.

All that being said, a matrix switch is overkill if you only have one display device. I don't know your situation, but you may want to try a simpler 4x1 auto switch to make life easier if you have a single display. If you have multiple displays, you'll need to keep your matrix switch of course.
post #9668 of 10744
Quote:
Originally Posted by mdavej View Post

^^^
I don't think it's possible for a 4x4 matrix switch to switch automatically like a 4x1 would since both input and output must be specified in a matrix switch.

If I need to send commands to a switch, I do it via additional commands at the start of my activity and it works fine, in spite of how my activity may be set up.

All that being said, a matrix switch is overkill if you only have one display device. I don't know your situation, but you may want to try a simpler 4x1 auto switch to make life easier if you have a single display. If you have multiple displays, you'll need to keep your matrix switch of course.

Unfortunately I do have two Plasmas in the bar area of my HT in addition to the projector. On the Matrix switch there are 16 seperate IR commands for the multiple combinations. I only set the activities to operate the projector. The other displays get switched manually and rarely are used for anything other than live sporting events. So the activity only needs one signal passed to the switch. It should work fine once it's programmed properly.
post #9669 of 10744
Well whatever the Logitech support team did solved the problem. Everything works great. I would highly reccomend using the online support when you run into an issue with your Harmony remote.
post #9670 of 10744
Quote:
Originally Posted by dgolombowski View Post

Well whatever the Logitech support team did solved the problem. Everything works great. I would highly reccomend using the online support when you run into an issue with your Harmony remote.

Enjoy your support (while its free ).
post #9671 of 10744
Anyone using the H1 with MediaPortal?

I set MCE SE remote inside mediaportal and everything works fine except two things.

1. I cant figure out how to start Mediaportal from inside windows. The green button does not work, and I have the MP tray start with windows, so this SHOULD work, but its not. Any workarounds?

2. How do I program an ESC key? I got the exit button to work as clear but it actually exits the program, not just go back one menu.
post #9672 of 10744
Quote:
Originally Posted by Geezer View Post

Enjoy your support (while its free ).

My remote is several years old and there was no charge for the support.
post #9673 of 10744
Quote:
Originally Posted by dgolombowski View Post

My remote is several years old and there was no charge for the support.

You got lucky. Logitech policy is you pay for support after 90 days. And that's more likely than ever since the latest software removes the ability for end users to fix most problems themselves.
post #9674 of 10744
Quote:
Originally Posted by mdavej View Post

You got lucky. Logitech policy is you pay for support after 90 days. And that's more likely than ever since the latest software removes the ability for end users to fix most problems themselves.

Real racket they have going on isn't it?
post #9675 of 10744
Quote:
Originally Posted by dgolombowski View Post


My remote is several years old and there was no charge for the support.

Interesting. I had to contact Logitech support about a problem that developed on several of the functions on my 2 year old H1 after Logitech made a software upgrade. Although it was nothing that I did on my end, they still charged me $30.

What was your problem that resulted in free support ? Thanks.
post #9676 of 10744
Quote:
Originally Posted by Bob Fosse View Post

Interesting. I had to contact Logitech support about a problem that developed on several of the functions on my 2 year old H1 after Logitech made a software upgrade. Although it was nothing that I did on my end, they still charged me $30.

What was your problem that resulted in free support ? Thanks.

I added a new device that was in their database but had no commands. I used the supplied remote to learn the commands but couldn't get the the device to function in my activities.

I have four Harmony remotes, the oldest being about four years old and I have contacted them several times via e-mail and never been charged.
post #9677 of 10744
Hi:

I'm new all all things harmony so i just received mu H1 today in the mail. I setup the docking station and placed the remote to charge it. The instructions say the battery will be fully charged when the 'light' turns green. It's been 6 hours now and the docking station light is still white.

So, how long should it take to charge the remote the first time around?

Any tips towards a painless and successful installation?
post #9678 of 10744
Quote:
Originally Posted by NickTheGreat View Post

Real racket they have going on isn't it?

I always thought they should've had it for the 1st year.
post #9679 of 10744
Quote:
Originally Posted by dgolombowski View Post


I added a new device that was in their database but had no commands. I used the supplied remote to learn the commands but couldn't get the the device to function in my activities.

I have four Harmony remotes, the oldest being about four years old and I have contacted them several times via e-mail and never been charged.

The problem that I had with my H1 required level 2 support and an hour on the phone to straighten out. They wanted the money upfront too. That being said, I love Harmony remotes, and in fact, just purchased an entry level H300 for my 2 channel audio rig to control my Audio Research preamp and Ayre SACD player. It works like a dream there and it was able to learn every function of both of these components.

My original H1 developed a swollen battery which could not be removed so Logitech replaced it at no cost even though it was 2 years old and out of warrantee.
post #9680 of 10744
Quote:
Originally Posted by dmusoke View Post

how long should it take to charge the remote the first time around?

hehe, take a picture of the green "fully charged battery" icon: it only appears once in the entire lifetime of the remote, specifically, after the initial charge..
post #9681 of 10744
Quote:
Originally Posted by Bob Fosse View Post

The problem that I had with my H1 required level 2 support and an hour on the phone to straighten out. They wanted the money upfront too. That being said, I love Harmony remotes, and in fact, just purchased an entry level H300 for my 2 channel audio rig to control my Audio Research preamp and Ayre SACD player. It works like a dream there and it was able to learn every function of both of these components.

My original H1 developed a swollen battery which could not be removed so Logitech replaced it at no cost even though it was 2 years old and out of warrantee.

I got an H300 for my bedroom system. It's collecting dust with the 2 other remotes I've tried up there. Not because it doesn't work - it works great, just not in the dark...
post #9682 of 10744
Quote:
Originally Posted by palmfish View Post


I got an H300 for my bedroom system. It's collecting dust with the 2 other remotes I've tried up there. Not because it doesn't work - it works great, just not in the dark...

As you point out by experience, remotes like the H300 are not meant to be used in dark rooms.

In my case I use the H1 for our HT system which is located in a dark room while the H300 works great for a system like my 2 channel audio rig which resides in a dedicated and well lighted listening room.
post #9683 of 10744
Quote:
Originally Posted by dmusoke View Post

Hi:

I'm new all all things harmony so i just received mu H1 today in the mail. I setup the docking station and placed the remote to charge it. The instructions say the battery will be fully charged when the 'light' turns green. It's been 6 hours now and the docking station light is still white.

So, how long should it take to charge the remote the first time around?

Any tips towards a painless and successful installation?

The light on the dock itself is always white. As NxNW stated, the screen will show a fully charged battery with a check mark on it. This will only be seen after the first charge in the life of the remote. All subsequent charges will display an image of a battery with a lightening bolt across it.

As far as knowing if it is fully charged, there's a small icon at the upper right corner of the LCD display. It should be completely green on a full charge.

I don't remember exactly, however, I don't think a full charge should take longer than 4 hours.
post #9684 of 10744
Quote:
Originally Posted by Bob Fosse View Post

As you point out by experience, remotes like the H300 are not meant to be used in dark rooms.

In my case I use the H1 for our HT system which is located in a dark room while the H300 works great for a system like my 2 channel audio rig which resides in a dedicated and well lighted listening room.

Yeah... I got a 300 free with one of my Ones. Only good for one simple activity in a lit room. Mine found its way into the kitchen where there is only a Watch TV activity with TV and cable box.

The good thing is that it helps my very much non-techie wife because all four of the TVs she ever touches at least have a similar/familiar button layout... Ones in the family and bonus rooms, 650 in the master bedroom and the 300 in the kitchen. I previously had 880s, 610s or 520s in some of those locations and switching between the different layouts was always a problem for her (She's actually quite intelligent... the complaints were mostly in protest of my "technological pursuits", so it's in MY best interest to make things as easy as possible.)
post #9685 of 10744
It never occurred to me to move my 300 to kitchen. Where's that dust rag?
post #9686 of 10744
Quote:
Originally Posted by NxNW View Post

hehe, take a picture of the green "fully charged battery" icon: it only appears once in the entire lifetime of the remote, specifically, after the initial charge..

Quote:
Originally Posted by 120inna55 View Post

The light on the dock itself is always white. As NxNW stated, the screen will show a fully charged battery with a check mark on it. This will only be seen after the first charge in the life of the remote. All subsequent charges will display an image of a battery with a lightening bolt across it.

As far as knowing if it is fully charged, there's a small icon at the upper right corner of the LCD display. It should be completely green on a full charge.

I don't remember exactly, however, I don't think a full charge should take longer than 4 hours.

Thanks guys ...now i know what you mean. I saw the 'unicorn' for a few minutes and then it disappeared on subsequent charges.
post #9687 of 10744
has Harmony pretty much peaked? H1 came out forever ago, and the 900 is almost identical except for RF and the color buttons. I don't know what else they can do.
post #9688 of 10744
Quote:
Originally Posted by b_scott View Post

has Harmony pretty much peaked? H1 came out forever ago, and the 900 is almost identical except for RF and the color buttons. I don't know what else they can do.

A few here in the HTGuys Podcast.
post #9689 of 10744
Quote:
Originally Posted by b_scott View Post

has Harmony pretty much peaked? H1 came out forever ago, and the 900 is almost identical except for RF and the color buttons. I don't know what else they can do.

Touch screen technology has improved greatly over the last few years. I would think they would be able to have a device comparable to the One with more touch screen integration at a lower cost. My guess, though, is that the price will be above the One and be a replacement.
post #9690 of 10744
I'm sure they're turning their focus to Harmony Link (for phones, tablets etc) to compete with iRule, TouchSquid et al going forward.

The dedicated physical remote programmed in "the cloud" is pretty mature technology now. I'm certainly satisfied with my H1 exactly as it is- in a way I hope they *don't* try to "innovate" too much and mess up a good thing..
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