Originally Posted by fastzipperus
How did you get Comcast to ship you a box? Did you have to pay for shipping?
I got mine brand spankin new in plastic, shipped for free. i was having issues with my old box and told the customer rep i wasnt about to keep going to local store and swapping box after box so he gave me a brand new box.
Edit: nevermind found out my fw its 22.35 this is latest correct?
@fastzipperus basically what i said above, had issues with my old box and complained to them i was tired of having to swap box after box an drive to my nearest comcast location and the problem was still present so they offered to send a latest/brand new model free of charge (also sent me a return box to send my crappy old silver box back in)