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Official AVS Motorola DCX series HD DVR Topic! - Page 159

post #4741 of 4764
Quote:
Originally Posted by mdavej View Post

Your 10820 is perfectly fine. That's just a suggestion for replacing a cable remote if you happen to have one without EFC capability. You're correct the WR7 is not an option.

I will test this myself when I get a chance, but I suspect you're right about our Motorola box simply not supporting it. I'll make sure it's enabled in the power-off menu first.

When it rains it pours. My 10820 is dying. The "1" key dies a week or so ago. Now the "0" jey produces a "9".

The 10820 is no longer made. I looked at the RF10/20 but was trying not to pay that much. To me a remote is just a remote...... Mdavej have you got any other ideas?
post #4742 of 4764
Quote:
Originally Posted by Muad Dib View Post

When it rains it pours. My 10820 is dying. The "1" key dies a week or so ago. Now the "0" jey produces a "9".

The 10820 is no longer made. I looked at the RF10/20 but was trying not to pay that much. To me a remote is just a remote...... Mdavej have you got any other ideas?
Not a problem. These remotes last practically forever with a little maintenance. Just remove the batteries to get at the screws (if it has any) and remove them. Then take a credit card and jam it in a corner where the two halves of the case meet. Then slowly slide it part of the way around, eventually popping it open. Then pull off the button pad and, with an alcohol swab, clean the circuit board and the button contacts. Make sure it dries, then put it all back together. Should be good as new.

The RCA I talked about earlier (and similar ones like the Vizio VUR8 and Nexus) is internally 8 device, but only has 5 device buttons. You gain access to the other devices only if you have a JP1 cable to program it. Otherwise, no new 8 device remotes that take EFCs are available in the US.

Having said that, you could just buy any remote you want and teach it from your old 10820.
post #4743 of 4764
Quote:
Originally Posted by Muad Dib View Post

Thanks for confirming my results. I have tried MUTE. The STB MUTE does mute but has no effect on the CC.

I guess the only choice is to wait another 5 years for Charter/Motorola to figure it out...... mad.gif idiots!
You could do like I do and make your own DVR. CC is only 3 clicks on my Windows Media Center system, and equipment fee is only $2, versus $15 or so for a Charter DVR. But it requires a computer and a couple hundred dollars worth of hardware. But the savings in fees paid for my 5 room system in the first year.

However, word on the street is a completely new interface is coming soon to all Charter DVRs. It's in testing in some markets in TX right now.
post #4744 of 4764
Quote:
Originally Posted by mdavej View Post

Not a problem. These remotes last practically forever with a little maintenance. Just remove the batteries to get at the screws (if it has any) and remove them. Then take a credit card and jam it in a corner where the two halves of the case meet. Then slowly slide it part of the way around, eventually popping it open. Then pull off the button pad and, with an alcohol swab, clean the circuit board and the button contacts. Make sure it dries, then put it all back together. Should be good as new.

Disassembled it and cleaned it up. Working fine now. Was a PIA to get clamshell apart but I used a Dremel to grind the latch tabs down so maintenance will be easier in the future.

Thanks Mdavej!
post #4745 of 4764
Just got my Motorola DCX3510-m last week. I have a new Sony 3D LED TV so I replaced my 6 or 7 year old Motorola HD DVR with this thing. Of course Time Warner told me that the only channel they have in 3D (ESPN ) is no longer broadcasting in 3D. But there are some 3D movies on demand with TWC. For example, we watched the Man of Steel in 3d from TWC on demand. I also like that size is much smaller than my old Motorola box.

My question of course is, how to program a 30 sec skip into the remote control, since none of the instructions from the older remotes work on the one with 3510. I only need that programmed because I want to copy it into my Harmony Remote. Since Harmony Remote does not have 30-sec skip in its bank for DCX3510-m, it leads me to believe that the solution is not there yet. Am I wrong? I always use 30-sec skip and have used that command daily for years so not to be able to use it is frustrating.
post #4746 of 4764
Quote:
Originally Posted by absolutic View Post

My question of course is, how to program a 30 sec skip into the remote control, since none of the instructions from the older remotes work on the one with 3510. I only need that programmed because I want to copy it into my Harmony Remote. Since Harmony Remote does not have 30-sec skip in its bank for DCX3510-m, it leads me to believe that the solution is not there yet. Am I wrong? I always use 30-sec skip and have used that command daily for years so not to be able to use it is frustrating.
You need to provide more information... specifically your cable company and location, and the brand and model number of your remote. It's inside the battery compartment.

If it's one of the more recent Atlas "big black" remotes such as the 1056B03 then it does NOT have the ability to be programmed to have the 30-second skip, as the original 1056B01 version of the remote did. It's missing the SETUP button and therefore you can't go through the 994 programming sequence as is well documented on the Wiki for Motorola DVR/remote configuration.

But if this is important to you, and you need to have a remote emitting the proper IR signals in order to have your Harmony Remote programmed properly, the correct solution (for my money) is to spend a few dollars and just buy a 1056B01 remote online. This subject was just discussed last week on the previous page of this very thread, with details and links-to-buy shown in post #4729.

Your DCX box will respond to the 1056B01 same as the 1056B03. But it also has the crucial SETUP button and programmability capability. The cable companies are giving out the newer remotes because I imagine they are cheaper, and also do NOT allow you to skip through commercials so conveniently. But you can still use the old "Comcast silver remote" and the older 1056B01, both of which can be programmed and are still compatible with the newer DVR boxes being used by TWC and Comcast, etc..

That's my recommendation. I, too, would not be able to live without a 30-second skip capability.
post #4747 of 4764
Quote:
Originally Posted by Muad Dib View Post

Disassembled it and cleaned it up. Working fine now. Was a PIA to get clamshell apart but I used a Dremel to grind the latch tabs down so maintenance will be easier in the future.

Thanks Mdavej!
You're welcome. Glad you got it working.
post #4748 of 4764
Quote:
Originally Posted by DSperber View Post

... you need to have a remote emitting the proper IR signals in order to have your Harmony Remote programmed properly, the correct solution (for my money) is to spend a few dollars and just buy a 1056B01 remote online.
+1

As DSperber said, many newer cable remotes won't work. FYI, the Comcast silver model is 1067BX3. If you don't want to use ebay, the RCA RCRP05BR is another good option, available at most stores. For a complete list of remotes that will work, go to the site below, pick any search and then look at the remote list in the drop-down. If you strike out, PM me. I have dozens of compatible remotes in my closet and no cable DVRs to use them on.

Also, if you don't mind going down to your local cable office, they may be able to exchange your remote for an older one as mentioned above for free.
post #4749 of 4764
Thanks guys I of course have twc and 1056B03 remote. By the way it does have set up button however it cannot be programmed. I have old atlas remote that was programmed to skip 30sec on my old Motorola box but pressing the same button on it does nothing to the new Motorola 3510. I will follow ur advice and check for exact remote model mentioned above. I IA just surprised the skip commercials button is not in harmony bank yet, I thought harmony bank works if anyone enters it in, it becomes available to everyone through the bank.
post #4750 of 4764
Quote:
Originally Posted by absolutic View Post

Thanks guys I of course have twc and 1056B03 remote. By the way it does have set up button however it cannot be programmed.
I forget that. Truth be told, I've been out of the true Motorola DVR world for about 3 years now, having migrated to a Ceton-based HTPC with three Linksys DMA2100 extenders around the house to deliver copy-protected cable content to my three HDTV's. I gave back my initial version DCX3400 and previous DCH3416 (which I retained for its working firewire interface to my DVHS VCR's so that I could archive DVR HDTV content to DVHS tape to one generation of 100% digitally perfect copies), along with the two 1056B01 remotes TWC used to give out.

So I haven't had firsthand experience with either the newer versions of the DCX family of DVR's, nor whole-home DVR setups, nor the newer remotes, nor newly released software/firmware. So I don't really know firsthand what actually or is it not truly available. I only pick up info from other people's posts.

Quote:
I have old atlas remote that was programmed to skip 30sec on my old Motorola box but pressing the same button on it does nothing to the new Motorola 3510.
Well, that's not good news. If you have an old remote that DID work to perform the 30-second skip, and it does not work on the 3510, then it might be TWC actually disabling that capability in the DVR itself. If so, then it won't do you any good to seek out an old remote as you say you already have one! But it does NOT work as it used to with your older DVR, suggesting TWC has tinkered with the DVR software itself to disable that EFC function we used to depend on.

Quote:
I will follow ur advice and check for exact remote model mentioned above.
Well the 1056B01 simply had the same ability to program in the 30-second skip EFC code as other remotes (like the original Comcast silver) did. It's the EFC code, the DVR device code specified to the remote in order to specify the correct IR codes to use, and the DVR's built-in ability to respond to that EFC code per that IR blast which is important here, no matter what the actual remote is to perform it.

So if you already have an old remote which used to work for 30-second skip you should just be using it with your new DVR. No need to seek out and purchase anything else. But if it doesn't work with the 3510 then it sounds grim for everyone, as apparently this is coming from TWC to completely lose that feature.

==> Even more reason for me to be pleased with my decision back in 2010 to migrate to Windows Media Center and save LOTS of money on monthly hardware/service charges with TWC. I have 4 cable tuners and 2 OTA/ATSC tuners in the HTPC, and remotes that provide 30-second skip without a complaint. Actually, WMC provides a nifty skip feature where if you first press a number button and then the skip button, that 2-button combination accomplishes an n*30 duration skip. So for example pushing 6 and then skip will produce a 6 x 30 = 300 seconds = 3 minute skip, all accomplished with one instant 300-second skip back up at the server (rather than appearing as 6 distinct 30-second skips visbile on the screen). Much easier than physically pushing the 30-second skip 6 times. Also, WMC allows customization of the skip-forward interval (30-seconds is the default) and skip-backward interval (7-seconds is the default, which I've changed to 12-seconds as it's a bit more comfortable for my needs).

Quote:
just surprised the skip commercials button is not in harmony bank yet, I thought harmony bank works if anyone enters it in, it becomes available to everyone through the bank.
Well if your 3510 has had its firmware "adjusted" by TWC to disable the 30-second skip feature, then it won't matter what remote you try to do it with. It simply is history, it might appear based on what you've said.

Please post the exact software and firmware version in your DCX3510 (available from setup menu, cable box configuration, DISPLAY) as that would be very relevant.

Anybody else have any info to offer on this question?
Edited by DSperber - 12/9/13 at 8:01am
post #4751 of 4764
Quote:
Originally Posted by DSperber View Post

I forget that. Truth be told, I've been out of the true Motorola DVR world for about 3 years now, having migrated to a Ceton-based HTPC with three Linksys DMA2100 extenders around the house to deliver copy-protected cable content to my three HDTV's. I gave back my initial version DCX3400 and previous DCH3416 (which I retained for its working firewire interface to my DVHS VCR's so that I could archive DVR HDTV content to DVHS tape to one generation of 100% digitally perfect copies), along with the two 1056B01 remotes TWC used to give out.

Anybody else have any info to offer on this question?
Funny you should mention that. I do pretty much the same thing. I have a Ceton-based HTPC as well plus 4 Echo extenders, for a total of 5 TVs (saving me at least $40/month). However, I still have a DCX3501 in my closet because it was free for 2 years when I signed up for my package. I haven't used it more than a few minutes in that 2 years. But they won't take it back without changing my package. So it will stay in the closet for now.

Having said all that, when I ran through all EFC's a few days ago in search of a CC discrete on my 3501, I ran across a couple that did 30 sec skip, probably the same ones posted in the wiki. I didn't notice the firmware rev, but it is the latest one on Charter that enabled CC in the setup menu. TWC must have disabled the skip function altogether in their firmware. You could also go discrete code hunting to make absolutely certain.
post #4752 of 4764
Quote:
Originally Posted by mdavej View Post


However, word on the street is a completely new interface is coming soon to all Charter DVRs. It's in testing in some markets in TX right now.

 

Does anyone have any more information on the new interface from Charter? Screen shots? Anything?

post #4753 of 4764
Hi, which user sttings do you recommend? native?/ which other settings should I change? I have a LM6200... thanks in advanced...
post #4754 of 4764
Quote:
Originally Posted by Fromanotherstate View Post

DSperber, I have a two DCX3400 and both show DVI (on the LED box) whenever you turn the TV on. It always appears on every start-up and nothing is wrong. On my DCX3400 I have HDMI set in the Additional HDMI Settings section of the hidden menu, color space YCC and passthrough audio (I've also set it to Auto with no change of DVI showing). Also I have it set to Native resolution and the TV always switches between 1080i and 720p without any issue. Why does my box show DVI though when I turn on my TV when everything is setup and working via HDMI? The DCX3400 is on A28 (FW: 22.65) connected directly to a Samsung 51 inch plasma via HDMI with nothing in the middle (receiver). Do you think Comcast disabled HDMI HDCP protocol handshaking when they couldn't figure the bug in the guide, basically forcing every box into DVI mode? I've tried resetting to default in the same menu and trying different menu options but they always result in the box displaying DVI (DUI, lol) on start-up? What do you think?

Thanks,

FAS smile.gif
should I use YCC or RGB? someone told me to use RGB and to uncheck some stuff..
post #4755 of 4764
Does anyone know the max size an eSATA expansion drive can be for the dcx3501? I would rather not waste the money just buying a 1TB drive when for like $50 to $75 more I could get a 3TB or even 4TB drive... Charter recommends the specific "DVR AV expansion drive" sold by WD which is only 1TB, but I'm not sure if that's simply because they only tested one drive to verify it works, or because it requires a FAT file table or something and has a limit on the size... hell, even 2TB would be nice to have, but I would totally drop the money for a 3 to 5TB external drive right now, I'm sick of running 99% full all the time AND with my market just going all digital I now have almost every channel I watch in HD...


Speaking of which, anyone know if quality on HD channels will increase with all digital markets? Would love if they switched to H264 encoding instead of MPEG2 or if they at least increased the bit rate 20 or 30% or something.
post #4756 of 4764
Quote:
Originally Posted by acarney View Post

Would love if they switched to H264 encoding instead of MPEG2 or if they at least increased the bit rate 20 or 30% or something.

My cable co SHAW is using H264 encoding on most new HD channels they add but quality is no better than viewing the older MPEG-2 channels because they are simply using less bitrate for the newer H264 channels. Equal quality using less bandwidth.

I don’t expect them to convert the older MPEG-2 channels to H264 anytime soon because there are a lot of older boxes out there that aren’t capable of receiving H264 channels.
post #4757 of 4764
Well that's frustrating. How hard would it be to add 20% more quality or something on the h264?! We're talking what, maybe an extra mbit would give decent improvements vs having to add maybe 5mbits to MPEG2. Anyway, this will at least allow more hours packed onto the DVRs...

How do you verify it's h264? Is there a hidden diagnostic menu that will show it? Also, are h264 channels passed along the 1394 port to a computer in native format, or transcoded down to mpeg2 first?

Finally, any help on the external storage space? I'm kinda thinking about just ordering a 2Tb and if it doesn't work trying to return... But again if a 3Tb would work, that's the sweet spot in cost/size.
post #4758 of 4764
Quote:
Originally Posted by acarney View Post

Finally, any help on the external storage space? I'm kinda thinking about just ordering a 2Tb and if it doesn't work trying to return... But again if a 3Tb would work, that's the sweet spot in cost/size.
IMHO, it is virtually guaranteed that you cannot use an external drive larger than 2TB. 2TB and smaller drives are formatted using MBR, whereas larger drives are formatted using GPT. This is a HUGE difference in terms of firmware support for hard drive media and partition sizes, and impacts installing large drives not only on Windows-based PC machines but also for BluRay players (e.g. from Oppo) that support attaching external storage via USB.

In terms of supporting external eSATA storage at all with a Motorola family box (assuming your cable company provider has even enabled that feature), I would bet large that 1-2TB drive size is the absolute maximum which would be acceptable.

But... to be honest, I have no firsthand experience with attaching any external storage to a Motorola family device, despite stories of some Comcast areas beginning to activate this capability. It's been available with Shaw in Canada for a long time, and Shaw even sells the external drives (1TB max I believe). Never heard of it actually working in TWC areas. I may be wrong here.

I've only attached external e/SATA storage storage to Scientific Atlanta devices (which pretty much always allowed attaching external storage regardless of cable provider), and those were 500GB to 750GB... many years ago when this was first discovered (and well documented by the related "how-to" thread on this forum).
post #4759 of 4764
Quote:
Originally Posted by DSperber View Post

IMHO, it is virtually guaranteed that you cannot use an external drive larger than 2TB. 2TB and smaller drives are formatted using MBR, whereas larger drives are formatted using GPT. This is a HUGE difference in terms of firmware support for hard drive media and partition sizes, and impacts installing large drives not only on Windows-based PC machines but also for BluRay players (e.g. from Oppo) that support attaching external storage via USB.

In terms of supporting external eSATA storage at all with a Motorola family box (assuming your cable company provider has even enabled that feature), I would bet large that 1-2TB drive size is the absolute maximum which would be acceptable.

But... to be honest, I have no firsthand experience with attaching any external storage to a Motorola family device, despite stories of some Comcast areas beginning to activate this capability. It's been available with Shaw in Canada for a long time, and Shaw even sells the external drives (1TB max I believe). Never heard of it actually working in TWC areas. I may be wrong here.

I've only attached external e/SATA storage storage to Scientific Atlanta devices (which pretty much always allowed attaching external storage regardless of cable provider), and those were 500GB to 750GB... many years ago when this was first discovered (and well documented by the related "how-to" thread on this forum).

I'm in a charter market that has confirmed external drive support and of course are pushing the 1Tb WD DVR extender. Guess I'll order a 2Tb guy from amazon and hope it works, or that I can return it no questions asked...
post #4760 of 4764
Quote:
Originally Posted by acarney View Post

I'm in a charter market that has confirmed external drive support and of course are pushing the 1Tb WD DVR extender. Guess I'll order a 2Tb guy from amazon and hope it works, or that I can return it no questions asked...
Ask here: http://www.dslreports.com/forum/charter

There seems to be a lot of Charter insiders and experts over there.
post #4761 of 4764
I was looking at my upcoming recordings list today and realized that every single upcoming manual recording that I had set up had been deleted. Not the recordings themselves, but the upcoming recording indicators. Series recordings were fine, just the manual recording indicators were deleted. Looking back on what had and hadn't been recorded, I believe this happened sometime on Saturday (because Saturday is when I set up recordings for the upcoming week, and at least one movie that I set up to record on Saturday did not get recorded). I don't believe this has ever happened to me before. Did anyone else notice anything similar?
post #4762 of 4764
Quote:
Originally Posted by crossbeaux View Post

I was looking at my upcoming recordings list today and realized that every single upcoming manual recording that I had set up had been deleted. Not the recordings themselves, but the upcoming recording indicators. Series recordings were fine, just the manual recording indicators were deleted. Looking back on what had and hadn't been recorded, I believe this happened sometime on Saturday (because Saturday is when I set up recordings for the upcoming week, and at least one movie that I set up to record on Saturday did not get recorded). I don't believe this has ever happened to me before. Did anyone else notice anything similar?

I had this happen once.

During the Sochi Olympics I noticed that when I deleted a show I already watched the deleted show would not show up in the DVR history. Everything else including non-series upcoming recordings worked fine so I decided not to unplug/reboot the box until after the Olympics. When I finally unplugged/rebooted the DVR all my upcoming non-series scheduled recording settings were gone. All my scheduled series recording settings were there. All my recordings already recorded were there as well. I still have to unplug/reboot my DVR about once a month for the other usual reasons such as “a show won’t delete until an unplug/reboot cycle” however the only time I lost my non-series scheduled recording settings is that one time I had to unplug/reboot after the Sochi Olympics.
post #4763 of 4764
Quote:
Originally Posted by Super Eye View Post

I had this happen once.

During the Sochi Olympics I noticed that when I deleted a show I already watched the deleted show would not show up in the DVR history. Everything else including non-series upcoming recordings worked fine so I decided not to unplug/reboot the box until after the Olympics. When I finally unplugged/rebooted the DVR all my upcoming non-series scheduled recording settings were gone. All my scheduled series recording settings were there. All my recordings already recorded were there as well. I still have to unplug/reboot my DVR about once a month for the other usual reasons such as “a show won’t delete until an unplug/reboot cycle” however the only time I lost my non-series scheduled recording settings is that one time I had to unplug/reboot after the Sochi Olympics.
Today the other shoe dropped. I put back some of the manual recordings that had been deleted. Then when I looked at upcoming recordings, everything was gone, including all the series recordings too. I tried several things, then finally bit the bullet and unplugged/rebooted. It's only been a couple of hours, but the series recordings for tonight are back. I'm still not clear that the manual recordings are back. May have to redo them again.
post #4764 of 4764
Quote:
Originally Posted by PaulGo View Post

The Comcast Motorola RGN200N (DCX3501) does an excellent job of up converting material to 1080P and I prefer this setting. Usually it will default back to 1080P when you are using an HDMI receiver. Possibly a firmware update will allow it to retain the user preferred settings.
yes..smile.gif
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