UGH!!!! 156 BD titles on my queue and only 3 are showing as available. 20% showing "Short wait" for more than 3-weeks, 30% showing "Long Wait" for more than a month and the rest showing "Unavailable".
/me thinks its time for a change.
I think that's what happened to many of us. I got to the point where nothing was being sent to me. And without anything being sent I couldn't do an in store exchange.
I've had it .. I might as well just hand the money to a homeless person where it might actually do some good ..
Luck to all of you, I'm done with BB ..
Welcome to the growing club made up of those who have cancelled their BB subscriptions. I left shortly after the first of the year and have not looked back. Recently resubscribed to HBO and Showtime in order to see Game of Thrones, Nurse Jackie, and a few made for TV movie that interested me. Have also been buying a few more BDs when I can find them suitably discounted. Finally, I rent an occasional BD from Redbox. This combination is working well so far.
I logged in today to only find 7 movies in my queue. Yesterday I had 13 movies in my queue and today I only have 7. At first I was wondering what the heck is happening. I noticed that they moved all the titles that were unavailable down into the not available section of the queue. Titles such as Frozen Planet that had a release date of April 17th went from being released on April 17th, to unavailable on April 17th to unknown. So, I wonder if Blockbuster, from here on out will list availability as unknown if they don't have it or not sure when or if they will get it. The Artist, which releases next week also says unknown. Anyone else notice this in their queues?
I don't mind if they actually do this if they plan on not carrying the title right away or at all. At least this way we don't have false hope of them carrying it on release day. I hope they do this for future releases before they come out. Its only fair to the customer.
Now if only they'd stop listing titles they don't have in stock in the search. You can still search for Frozen Planet and try to add it to your queue. That is really annoying.
Now if only they'd stop listing titles they don't have in stock in the search. You can still search for Frozen Planet and try to add it to your queue. That is really annoying.
That's one thing I do prefer about Netflix - the add to queue button becomes a "save" button when the title is unavailable.
I just wish their streaming service had more of the stuff they didn't have on disc. I'd actually pay the freight for that.
Now if only they'd stop listing titles they don't have in stock in the search. You can still search for Frozen Planet and try to add it to your queue. That is really annoying.
In my case all the "Unavailables" have been purged from my queue, but if I search on one of those discs e.g. American Graffiti Blu-ray, not only can I find the AG Blu-ray, but it shows-up as In queue. Of course, it is not--it is gone.
They apparently are trying to clean-up their database and have a way to go yet.
I signed back up for BB with the free month they offered. I did the three at a time since it was free. So I guess I'll see how they do again. There were around 8 or 9 titles in my queue that they supposedly have available that Netflix doesn't have, so I figured since it is free I have nothing to lose by trying them out again.
More titles are unavailable. The Fields and Innkeepers (2 horror movies) are listed as unknown for availibility. Netflix does not have them on Blu-ray either. I am one of those people that will only rent a movie on Blu-ray if its available on Blu-ray. I am stingy in that regard. Is it just me or is it getting harder and harder to get smaller releases on Blu-ray?
I guess BB is still not doing things right. I had two titles at the top of my queue. Each title had two discs. I separated the second title so it could be split up and kept the first title discs together. So what do they send me, they split up the first title and kept the second title together. The opposite of what was listed in my queue. All discs are still showing as available. SO there should have been no reason to do this.
BB didn't know how to run a DVD rental business either otherwise they wouldn't have declared bankruptcy and Dish wouldn't have bought them.
Actually they were very successful for many years. Their problem was this, they completely failed to recognize the shift in the rental model from large footprint B&M to subscription by mail and kiosk. Indeed, look at the latest report on Redbox here. If this rate continues, then Redbox is could haul in more than 2 billion this year.
Actually they were very successful for many years. Their problem was this, they completely failed to recognize the shift in the rental model from large footprint B&M to subscription by mail and kiosk. Indeed, look at the latest report on Redbox here. If this rate continues, then Redbox is could haul in more than 2 billion this year.
Bingo.
The same thing happened to TiVo. They failed to see the shift toward "service based" DVRs that you lease from your cable or satellite provider as the future of DVRs. They nearly became the generic name that no longer exists. Right now, the main thing keeping them afloat is lawsuit winnings.
Too often, companies get too big to transform themselves and find themselves running just to catch up with the new kids.
IBM failed to see the wave of PC clones while standing behind OS2. American car companies failed to see the onslaught of cheap, small foreign cars and struggled all the way to the bailouts. The music industry failed to see the rise of cheap digital music. Small stores failed to see big stores while big stores failed to spot the popularity online stores.
It's only great to be king if you rule with your ear to the ground.
The same thing happened to TiVo. They failed to see the shift toward "service based" DVRs that you lease from your cable or satellite provider as the future of DVRs. They nearly became the generic name that no longer exists. Right now, the main thing keeping them afloat is lawsuit winnings.
I've used TiVo DVRs since 2000. I just got a Premiere Elite. My daughter and her husband recently got disgusted, gave up on Cox's primitive DVRs, and bought a couple of TiVos. That said, TiVo seems to be hanging on by its fingernails, despite my best efforts and those of my family to contribute to the company's bottom line. You are also right that TiVo's revenues from its patent infringement lawsuits have resulted in it receiving important money. TiVo settled its suit against AT&T for $215 million! They filed a new suit last month, this time against Motorola and Time Warner. TiVo's DVR patents are apparently remarkably comprehensive so there is no telling how long it can keep getting money from the vendors and commercial buyers of competing products. Thus, unlike the old BB, it looks like the company will not be going away for a while yet, at least I hope that's the case.
I've used TiVo DVRs since 2000. I just got a Premiere Elite. My daughter and her husband recently got disgusted, gave up on Cox's primitive DVRs, and bought a couple of TiVos. That said, TiVo seems to be hanging on by its fingernails, despite my best efforts and those of my family to contribute to the company's bottom line. You are also right that TiVo's revenues from its patent infringement lawsuits have resulted in it receiving important money. TiVo settled its suit against AT&T for $215 million! They filed a new suit last month, this time against Motorola and Time Warner. TiVo's DVR patents are apparently remarkably comprehensive so there is no telling how long it can keep getting money from the vendors and commercial buyers of competing products. Thus, unlike the old BB, it looks like the company will not be going away for a while yet, at least I hope that's the case.
The tide has shifted at TiVo. After five or six years of declining subscriber numbers, their subscriber numbers are on the rise again. They have partnered with a bunch of cable companies in the US and overseas which is the main factor in the subscriber increase. Plus the lawsuits they have won or settled will continue bringing hundreds of millions of dollars in over several more years.
The tide has shifted at TiVo. After five or six years of declining subscriber numbers, their subscriber numbers are on the rise again. They have partnered with a bunch of cable companies in the US and overseas which is the main factor in the subscriber increase. Plus the lawsuits they have won or settled will continue bringing hundreds of millions of dollars in over several more years.
Another factor that bodes well for TiVo is a remarkably loyal customer base, of which fact you and I are living proof.
I guess BB is still not doing things right. I had two titles at the top of my queue. Each title had two discs. I separated the second title so it could be split up and kept the first title discs together. So what do they send me, they split up the first title and kept the second title together. The opposite of what was listed in my queue. All discs are still showing as available. SO there should have been no reason to do this.
I realized today that one of the discs they sent me was a DVD instead of a BD. Another error. Supposedly they are sending me out a replacement BD. But the queue is not showing this like Netflix does.
I guess I'll see how many more times they mess up over the next few weeks. At this rate I don't think I'll be using it past my free month they gave me for returning.
Well I wonder if this is a glitch or I'm being throttled?
I received my disc on last Wednsday, like normal. Did the in-store trade-in last Friday, like normal. Returned the in-store disc on Saturday, like normal. Yesterday, no word on another disc from my queue. Checked my list and it showed that I had nothing at home. And I did receive the emails saying that they did receive everything I returned. Today I got the email saying my next disc is being shipped, but I won't receive it until this Friday. Screws everything up since the wife and I go out on Saturdays.
Like I said, maybe it's just a glitch. But then again maybe they noticed I'm getting a pretty consistant 2 discs per week and I'm not paying them that much money. My mail order plan is part of my Dish subscription package.
I just put my BB account on hold and started a one month Netflix free trial. The 3 DVD + BR plan will cost me $4 more every month but as of now it feels worth it. Blockbuster seems to be sending me all the movies on my queue position 25 or lower. Plus delivery times are slowing down significantly and customer service just sends me crappy canned answers for why I have no movies to watch when there are 700 items in my queue.
P.S. Not having to wait 3 minutes for my queue page to load is worth the 4 extra$ by itself.
I just put my BB account on hold and started a one month Netflix free trial. The 3 DVD + BR plan will cost me $4 more every month but as of now it feels worth it. Blockbuster seems to be sending me all the movies on my queue position 25 or lower. Plus delivery times are slowing down significantly and customer service just sends me crappy canned answers for why I have no movies to watch when there are 700 items in my queue.
P.S. Not having to wait 3 minutes for my queue page to load is worth the 4 extra$ by itself.
+1
yep even more expensive nf is worth paying since bb can't seem to set up a navigable website.
How is your pricing different? The three BR at a time costs me the same $20 a month I was paying BB...
ron
because we are dish subs with the movie pass bb rentals are free, but we can't get the bd titles we want from bb so now i will be paying nf $9.99 a month for something i should be getting for free.
Has anyone read this today? Blockbuster is making a guarantee that you will be able to rent Mission Impossible Ghost Protocol. Right now its listed as available, but they have not sent it out to me. Its #1 in my queue and I have had an open slot since Sunday afternoon.
p.s. the link you posted is for in-store rentals, not the mail service.
Yeah, I realize that, but its sort of misleading since Michael Kelly mentioned this will be for Blockbuster Total Access subscribers as well. Never did he mention this was in-store only.
I like how the unavailable/unknown titles are now split out of the main online queue ala Netflix. Of course, my actual queue with this change has become shockingly short...