Blockbuster BD rental discussion thread - Page 13

It seems to me that BB is throttling me. I have the two movies at a time with unlimited exchanges plan. The past three weekends, I've returned both movies for an exchange at the store either on Saturday or Sunday, expecting BB to ship the next two movies in queue on Monday (all movies at top of my list are available and are not new releases). They only ship one movie on Monday, and the next movie on Tuesday. They used to ship both on Monday in the past. Anyone else with similar pattern?

italiano, I have the three movies at a time and if I exchange/drop off all three at a BB store on Sunday, I will get two shipped on Monday & one on Tuesday. I have noticed that if I mix in a DVD title, all three will ship on Monday. BR titles seem to take another day to arrive vs. DVD titles.

It is very apparent that shipping times have degraded in recent months. I called CS and they deny it. They essentially say that if I used to get two or three shipped out on a Monday from returns over the weekend I was lucky.

He repeated and repeated again they need a minimum of 24 business hours for any movies to ship.

Very sad that they are in denial (this was a supervisor I am quoting).

Is Netflix better?

I never once got a title (all Blu-ray) shipped on a Monday following my returns over the weekend - either while I had the 3-at-a-time with unlimited exchange 2-week free-trial or when I switched to 1-at-a-time (unlimited in-store at first, then later cut down to 2-per-month) for the 7 months that I kept the account active; it made getting new releases virtually impossible, as everyone else got them shipped on Monday, and they were all "[Short/[Very] Long] wait" by Tuesday.

Great to see that nothing's changed in the 7 months since I canceled…

I'm about to buy a BD player and after reading the Blockbuster and Netflix threads I don't know which one to get. Any comments?

klac, please tell me that is for the Wife/Girlfriend/SO....

As klac has mentioned before, sign up on free trails with both and then decided...

Thanks again for creating and maintaining this awesome thread, Klac!

Here's a tiny bit of help.

Hancock
http://www.blockbuster.com/queuemgmt...eId=1000026964

Journey to the Center of the Earth 3D
http://www.blockbuster.com/queuemgmt...eId=1000024662

Meet Dave
http://www.blockbuster.com/queuemgmt...eId=1000025114

No 2-a-day cap for me. I just got three shipped in one day a couple of weeks ago.

All of the Godfather releases show "DVD" in my queue after clicking on those links.

I've gotten the first one and indeed it is BD!

I'm 3 at a time, and I've received 3 shipping notices in one day, and I got the movies spaced out over 5 days.

Well Boys, BB has finally caught on about the in-store exchange loop hole.

I just tried to exchange my last mailer for the month at my BB #2 store and was told that I had reached my limit. Since I had my previous exchange receipt clearly showing I was on exchange 4 out of 5 for the month, the manager tried to override the charge. She then said, "Well you must have another exchange at another BB store this month". "You know, BB has linked all the stores regarding in store exchanges"

Oh well, it was good while it lasted.

what is this about? i've never had a limit on in-store exchanges.

*
BLOCKBUSTER Total Access Premium
*
$19.99 / month (plus taxes)
3 at-a-time, Unlimited mailings
Unlimited in-store movie exchanges
+1 FREE bonus Movie or Game Rental E-Coupon / Month

that sucks. i realize i was grandfather claused but i didn't realize it was that bad now.

That is correct...plus tax.

You're really lucky, briansemerick. Your plan was the same plan that I started with and for some reason, I wasn't granted the same "Grandfather Clause" as you.

I can confirm... just got back from a store today and they were about to charge 1.99 for the rental because I was over the limit for the month. He gave me the rental for free, but it is over now. But good while it lasted.

OK, now it is the first of the month. I went to do an instore exchange, and was asked to pay $1.99. I have the 5 exchanges per month plan, what is up with this???

The manager did waive the fee this time, but what gives?

wouldn't it start with the first day of your billing cycle? mine's the 20th of the month.