Originally Posted by mclaren777
So did you get it? And if so, would you recommend it to others?
Yes, I did buy the FusionHDTV7 Gold, and No, unfortunately I can't recommend the FusionHDTV7, or the HDTV5 Gold or Lite versions.
The hardware has always been very good WHEN IT WORKS. But these products have always suffered from major problems with the software. And it seems to be getting worse with every new release.
It appears that what they are now doing is throwing out features to make the software more stable. The latest release, v3.68, won't play the audio for my HDTV5 or my new HDTV7, because the sound source selector configuration does not show anything to select. The previous version, 3.66.01, showed LINE-IN as the default and it worked OK for both cards. But there is nothing to select in the new version. Hence, no audio on any TV channel.
Also, the new version scans but can not find the main network HDTV channels that are non-encripted QAM on my Comcast cable. It finds some higher numbered channels but it only displays them in 480i. This new version of the software no longer displays (or records) the 720i or 1080i video. If I can't tune these lower-number network channels then I can't record the special HDTV programming that appears only on these channels. This is the ONLY reason that I have a TV card in my PC in the first place, to capture sports, local news and special programming, etc.
And in a previous version, they deleted the MPEG real-time encoder function, leaving only the TP (transport protocol) version for captured video. So they offered a utility program that would convert the TP file back to MPEG. Unfortunately, this utility will not function on my Vista Ultimate X64 system. It gives an error message that says I am "not authorized" to create files, or some such nonsense. I am the owner/admin and the only user of this system. If I'm not authorized then who is?
I have basicly "had it" with Dvico and their products. I have stuck it out with them for the last two years because I thought that eventually they would work the bugs out. As I said, the hardware works great. But now I believe that this is really a matter of their "corporate culture". I don't think they will ever fix their software because they just don't have the will to get the job done. It has been a classic software-support "horror story".
I am a retired software engineer with 44 years of experience, so I understand "the nature of the beast". Either the company is run by "bean counters" who are too cheap to hire the needed software talent, OR ELSE it is run by narrow-minded hardware engineers who are resentful of software, don't understand it, and won't hire the needed software talent. Been there, seen that!
I am now totally done with Dvico. I am going to dump my two Fusion Lite cards, my HDTV5 Gold and my new HDTV7 Gold, and recover what I can and buy some other vendor's card. I only switched from Hauppauge to Dvico because the former had no HDTV capability at the time. So two years later, I guess I will now switch back to Hauppauge.