Originally Posted by midblue
I just received this switch in the mail and I am having problems with it. My devices:
My TV is a Samsung HLN567W - it has a HDCP-compatible DVI port (using HDMI-DVI cable from the switch)
I hooked all my devices up to this Monoprice switch and the computer works just fine, but the Moto cable box and the PS3 both display black screens. I think this is an HDCP issue since the non-HDCP PC works fine, and the other two devices, which are HDCP, do not work.
In addition, if I unplug the switch from the TV and the power outlet, then plug it back in, the cable box displays a picture for a few seconds before going black - this really makes me think it's an HDCP authentication problem.Both the cable box and the PS3 work correctly when plugged directly into the TV with the same HDMI-DVI cable.
All the cables are brand new Monoprice 24awg cables.
What could be causing this problem? Is there a particular sequence of plugging in or turning on the devices that will cause HDCP authentication to work properly?
Also, do you think I would have better luck with the older Monoprice switch, the 5x1? Is it more stable/reliable than this one?
Thanks in advance for any help.
I just wanted to post the resolution to my issue in this thread.
I contacted Monoprice about this issue, and they said it could be a defective switch, so they sent me a replacement free of charge. The replacement did not work and exhibited the same behavior - black screens on HDCP material (PS3, Cable Box), and working fine for non-HDCP material (HTPC). So, I called Monoprice back and suggested returning the 4x1 switch altogether and exchanging it for the 5x1. They said that they do not do exchanges, but I could ship the 4x1 back for a refund and apply the credit toward the 5x1. So, I shipped back the 4x1.
However, instead of getting the 5x1 switch, I decided to go ahead and buy the Onkyo TX-SR805 receiver that I had my eye on. I received my 805 yesterday and the HDMI switching works perfectly on it - everything switches perfectly to my TV, the PS3, Cable Box, and HTPC, no problems at all.
With this knowledge, I think I can confirm that the Monoprice 4x1 switch does indeed have HDCP issues, at least with my television, a Samsung HLN567W DLP. I wanted to post this information here in case anyone has a similar TV and is considering this switch. Try the 5x1 first!