Arcsoft TotalMedia Theatre - Page 6

Nero 8
see the ST thread for Belgakid's fixes. He made it sweet for us.

Well, we've successfully driven off vidabox, that's just fabulous.

I am honestly a little surprised that anyone would not consider a competitor to Cyberlink regarding a HTPC/Hi-Def software to NOT be a major market demand. Pretty much everyone is hates how Cyberlink ignores their customers, and their quality issues make things even worse. I think anybody would be happy to see a competent competitor for Cyberlink

vidabox,
If your company announces on this forum (and your website for that matter) that you're going to release a product and then renig on that statement, that speaks poorly for your company. Tell your higher ups to re-evaluate that. I appreciate and thank you for your posts and your insight thus far. It's been extremely helpful.

Justin

I'm just very confused by this whole thing. Period.

Honestly, I'd rather see someone that works for Arcsoft take up posting in this forum (no offense to Vidabox). However, seeing as how they don't even post in their own forum, I don't think that's going to happen.

This is just a guess, but I suspect they didn't realize how difficult it was going to be to get the Arcsoft player to work on a wide variety of systems. Vidabox (the company) has probably been testing on a fairly narrow range of hardware, mostly that they sell. The player works great when it's on the right hardware. I definitely prefer it on my system over PowerDVD, but I'm just lucky enough to have hardware that's close enough that it's working properly.

My only real point of confusion is.. what exactly is the product that VidaBox is going to be selling? They state TotalMedia Theatre as being a "specially stripped down version for their purposes". However.. ArcSoft already SELLS this version themselves. So why bother going through VidaBox?

I like Vidabox posting on this forum, but I do agree I think we need ArcSoft to post here also. (Unfortunately I too do not think this will work).

Wow, that was responsive support, prior to releasing it is canceled. Down-right precognitive


- Rich

I'm curious as to how you used their e-mail support. I registered with the product name and "Trial" for the serial, but it only lists a couple little triap apps under my product listing. Did you somehow get this in your product listing and use the true e-mail support, or did you simply e-mail or submit to a generic address? If you're using the main support, what did you enter for your product and serial?

I can't believe you guys drove Vidabox off. God job guys. NOT.

When you get the arcsoft popup on the lower bit of your taskbar there's some options. One of them will give you a serial number. that's the one I registered on http://www.arcsoft.com/club/index.asp

After registering you can file a support ticket. Ive asked their help/comments 3 times , and 3 times they have answered. Though the last one put me off a little saying that there MAY be a solution for the G35 issue within 1 or 2 months.

Seconded. Absolutely pathetic way to treat an industry insider doing their best to impart information to interested forum members.

Thanks for your contributions Sergio, at least some of us appreciated your efforts.
Paul

I think all the people bashing Vidabox just proved why manufacturers and developers don't normally post in forums.

I am amazed how agressive people have been about this software and Vidabox's involvement. Some of you seem like you deliberately misconstrue some of Sergio's posts, just to poke holes in what he was saying... now we have zero info from anyone to do with the Arcsoft player... great

Much appreciated!

+1

You can use the YXY free utility to provide AR control, I've been using it for months with PDVD and it works with Arcsoft as well.

FWIW, I had installed the trial a couple of days ago and had only played a little bit with it. Last night I watched "The Lookout" and had a few issues. Playback was not smooth at 24 fps, so I was trying to change some of the settings (HW acceleration, deinterlacing choices). Didn't have much luck, then at one point it locked up on me, started stuttering badly and then BSOD! After it came back up, I was able to restart but periodically had additional freezes where it would recover but play the film in "fast forward" speed and then finally re-sync to normal. That happened 4-5 times until the end of the movie.

I'm running XPSP2 with a CD 6600, Nvidia 8800GTS.

The audio seemed better to me compared to PDVD, picture quality was similar.

I must say, I am kind of surprised everyone is reacting so negatively to this new software, especially given the obvious improvement over PDVD. I only have a couple of data points to go on, but my HD-DVDs have played great on the stand-alone so far and my system is marginal in terms of HD horsepower.

Yup. Especially given none had paid a penny for the product yet either.

Wow. I just started reading this thread today. This software sounds like crap. You guys must really hate PowerDVD. Other than the audio downrez, I think the product is pretty good.


I pretty much skipped to the last page of the thread after going thru that laundry list on page 1 of all the complaints. Is there a similar list of "obvious improvement over PDVD"?

Agreed! It's a real shame we just lost an industry insider, especially one for such a new technology.

I'll start:
1) Hard disk playback of Blu-Ray/ HD DVD
2) Full resolution audio

Well, that is a start. but I have hard disk playback with v3319a of PDVD. And regarding the Full resolution audio, has the problems of page 1 of this thread been resolved? Specifically the x-fi and the right/center channel swap. And what's probably most important to me, video quality. Same as PDVD or possibly better?

FWIW, the Vidabox version is now listed as being available 02/01/08. It was scheduled for tomorrow until just a bit ago. I think that's the fifth time it's been pushed back.

Can you blame them with some of the comments made towards them on here?

3) Windows Media Center integration

maybe VidaBox is waiting for some of the issues/bugs to be sorted before they release TMT on their site

4) Correct me if I am wrong, but don't a number of movies work in TMT that didn't work in PDVD unless a number of updates/patches were downloaded?

5) Proper display settings out-of-the-box. You don't have to go and adjust brightness/contrast separately.

I will say that I can also understand everyone's frustration on here. This is the second program that does not fully deliver on its promises on release date. They have done with Cyberlink did and, in essence, delivered a beta version and expect people to pay for it. I think poeple are reacting aggressively because of pent-up frustration from PDVD and now this program as well.

I'm a little confused. Did anyone read the system req's for TotalMedia Theatre from ArcSoft's website?

NVIDIA GeForce 8400 and above, or AMD(ATI) HD2400 and above.
Notes: We only support AMD(ATI) graphic card on Windows Vista 32.

Uh... isn't that exactly the opposite of what Vidabox has been saying? They only support ATI Graphics Cards in Windows Vista 32? What happens if I've got an Nvidia 8500 ?

I tried to play the latest "Harry Potter" and it crashes ATT... anyone else have this problem? So far my other BD and HDDVD movies play flawlessly (Even the new Bourne movie).
tia,
Ron

I agree. Paying for a program that doesn't at least do the things the company says it will do is stupid. Arcsoft should give the program away "as-is" and let people give their feedback. Once all the bugs are fixed I'd gladly pay for it.

I actually read that as: no ATI prior to the new AMD's ATI is compatible with Vista 32.