Arcsoft TotalMedia Theatre - Page 2

I used ArcSoft TMT last night to play the "Resident Evil-Extinction" BR. No matter how I set up the audio--both in program and in popup menu--and TMT insisted on playing the commentary tracks. Anyone else experience this? Is there a workaround or fix?

yes, a couple of us that played this movie experienced that.

no idea how to fix.

Does not play MKVs. Does not play BD+ titles. Will not work with 64 bit Vista, so I hope you got 32. Lossy codecs (DD, DTS 5.1) do not work right with x-fi cards.

So..not good news for you.

Lossless codecs work (DTS HD MA, TrueHD, LPCM), otherwise it has problems.

MCE works okay.

Is it capable of decoding DTS-HD Master Audio, or it decodes only the DTS-Core ?

Threads should have been merged.

Vidabox, Will we be able to try the your trial after the ArcSoft trial?

Half that list has nothing to do with Arcsoft. Way to crap on a company for nothing they can fix.

This from the list is crap:

1
10 (Vista issue, fixed in SP 1)
11
16
19
26
29
40 (This isn't even a problem)
41
43 (Yeah, this is helpful)
47 (This isn't a problem)

I'd like to add to the list of complaints that the Arcsoft Japanese and English trials both didn't work for me. I have LG GGC-H20L combo drive, ATI x1250 on-board video, Windows Vista, and whenever I put in a BD or HD-DVD and press play nothing happens. I'd like to know if there's a log file or something I can look into to investigate what the source of the problem is.

Just to add, it plays Sunshine on Vista - 32 with ATI 2600 ( center and right audio channels swapped ) - Interestingly though it does do the PiP stuff for this however if you disable the second video stream the PiP disappears but the audio from it is still playing.

No idea if anyone has reported this or not, I for one never seem to get an email back from Arcsoft.

KH

In relation to the above I subsequently conducted a more detailed analysis of the CPU use from individual processes associated with HD-DVD playback and compared TMT to PowerDVD.

http://www.avsforum.com/avs-vb/showt...6#post12871606

The above results were with GPU acceleration enabled (which works) and showrd that while there was an increase in CPU load compared to PowerDVD, the increase in playing the DD+ audio was much greater.


In relation to 2 and 3 above I have now tride TMT on a freshly installed Vista operating system and note the following.

2) With HD-DVD playback I now get sound to all 5 channels when 5.1 surround is selected but centre is still mapped to the right. Changing to headphones deliveres a far better result with the centre channel correctly mapped. After watching some HD-DVD content last night front left and front right sound appropriately mapped and the output to the rear two speakers is different to the front. Whether the headphone option is absolutely correct or not, I'm not 100% sure. It does not deliver the correct sound result for DVD playback.

3) I no longer have this problem on the new Vista install.


It not play Terminator HD-DVD from HDD. I did however play one of the EVO files, but without sound. The audio codec in the corresponding XPL is DTS-HD. Others that have played successfully have had DD+ audio.

I currently have Vista installed on two hard drive partitions and XP on a third partition effectively making the PC triple boot.

On the two Vista operating systems I have both PowerDVD and the TMT trial installed and so far I have not encountered any evidence of problems from having both programs installed on the one operating system.

I can't comment on XP however as I only have the TMT trial installed there.

"Changing to headphones deliveres a far better result with the centre channel correctly mapped. After watching some HD-DVD content last night front left and front right sound appropriately mapped and the output to the rear two speakers is different to the front. Whether the headphone option is absolutely correct or not, I'm not 100% sure. It does not deliver the correct sound result for DVD playback."

Using Headphones or 2 channel stereo, while movie plays under advanced the only options are stereo or ArcSoft Virtual Headphone in my trial.

HI guys, It has played nice in vista 32, flawlessly all the BD titles that I have tried up to the moment both disks and from hdd, the only problem has been 3:10 to yuma, because the disk and the rip doesn't allow the program to start playing, same PDVD, to see the movie you have to use TSremux. In all ocasions the sound is superb, much better than PDVD, the colors are also better and the image is smoother. I hope that with the updates the issues with xp and vista 64( it does nada) are resolved. I have tried with the 3 OS, in the same system with different partitions. And as told you guys it plays nice in vista 32.

I have found that you must reboot after installing the trial or nothing happens when you try to start the program. The installation program does not force a reboot or telll you taht you should reboot. Hope they appreciate our collective beta testing efforts.

I too only have access to the advanced option when stereo or headphone is selected.

Testing with David Attenborough's narration from a Plenet Earth HD-DVD episode, I note the following,

Set to 5.1 Channels, PowerDVD maps the narration mostly to the centre channel, TMT maps it to front right. With Stereo and Headphone from both players, much more of the narration is heard through front left and front right than with PowerDVD on 5.1.

According to the ArcSoft web site TMT is "Certified for Windows Vista". The Micro Soft web site defines this as compatible with all flavors of Vista so I decided to take the plunge a few days ago and bought the retail version. Loaded it up on my new HTPC which is running Vista Ultimate 64 bit and got exactly nothing. It don't work (just like everyone here said it wouldn't). However, as a paying customer I now have telephone visitation rights with ArcSoft tech support and decided to exercise those rights. After the usual back and forth about what was going on and a re-install of the software it was decided by tech support further research was called for (he didn't know anything about the 64 bit issue). I have been contacted again by tech support and I can announce it is official, TMT is not compatible with Vista anything 64 bit and will not be for 4 - 6 months.

PS Refund applied for.

From the sounds of it, the version of TMT that you folks are trial testing now is probably still the exact same version the rest of us have been messing with for weeks now. I don't think they have updated the trial yet to a more recent version of the software. Makes me wonder if the version they released for purchase is the same version the trial is based off of.. and they have not patched the app prior to release (for some crazy reason that I can't conjure up).

Not to antagonize anybody (including you blackhat36 ), I have never quite understood why people use the 64 bit version of XP or Vista for a Media Center. 64 bit desktop computing has never really caught on, and still is rife with issues. For a "Media Center" which you expect to work flawlessly, every single time, for your every day viewing, WHY do people go to 64 bit?? There is absolutely no practical benefit to running the 64 bit version(s) for media center usage.

The creation date for the exe file for the retail version is 12/14 which is 4 weeks prior to the official release. I erased the trial version so I can't compare them.

Thought about it, but there was way too much crap from before the trial was even released. The old thread is still there, so any specific info can be referenced via links if need be.

In my case the computer has a dual identity. It started life as a software testing system (I'm an independent contractor) and even though 64 bit computing it not setting the world ablaze right now it will eventually be the way of the world. So its nice to know that anything I write now is future proof (at least for a while). When dual format drives became available my system suddenly developed an urge for all things high def and according to my accountant it is deductible.

Ok. I updated the list.
I don't want to delete anybody's complaint or question.

Maybe someone should tell them (or Microsoft) that they shouldn't be using the Certified for Windows Vista logo unless it works on 64bit versions too.. too bad, I was really looking forward to this player too.

Interesting. A couple of notes on TMT and "Certified for Windows Vista":

1) I just searched the most recent version of the application list, and TMT is NOT on there. Digital Theatre is, as is TotalMedia Extreme

2) From my understanding, in order to be "Certified for Windows Vista" the application MUST run properly under Vista x64, though it does not need to be a native 64-bit app.

TMT definitely does not meet the second requirement. I hate to be spiteful, but I wonder if they should be turned into Microsoft regarding this. It's especially bad since they don't mention anywhere on the product page that it won't work with Vista x64.

Let's see how they respond.

http://www.arcsoft.com/forum/forum_posts.asp?TID=259

There was a patch for Vista on the previous Digital Theatre, over a year old, and yes, if not certified, the logo should not be there.

http://www.arcsoft.com/press/vista_market.asp

.. I've been wondering about that ever since this thread got started. The product I demo'ed was called ArcSoft Digital Theatre, is ArcSoft TotalMedia Theatre something different? Digital Theatre is what I messed with, not "TMT". I still do not find Digital Theatre listed on there site.

Did this get renamed, or are we discussing two different products here?
(Digital Theatre is what is being released via VidaBox.com with "enhanced support". They still list it on their site by that name, and it's what I am waiting for.)

UPDATE: They still do not have a subforum for "Digital Theatre" while all their other existing products do. I get more and more confused.

Total Media is the Digital Theatre under a new name.

Good luck with that.

I don't think I've ever seen anyone from Arcsoft post in any of those forums. I think our best bet at getting anything on your list taken care of is via Vidabox (the company and the guy on the forums here).

If that is the case, isn't it a bit odd that you can still access the Digital Theatre app's page via direct URL?