Denon 3808/4308/5308 Firmware Tracking Thread - Page 6

have been trying to update my 4308 ci reciever since i got it last year. still using the orginal realase. I tryed 3 diffeent internet providers none of them worked and yes i did the reset thing up and down arrow and power switch.

am using verizon online dsl 3meg down 784 up but am having trouble connection the the firmware server also am using westell 6100 modem and a linksysG v.5 with latest firmware 2.04.

i also tryed the modem by itself but it didnt work. I live in the LA area. is there any service that will do the update for me. i keep getting the same error connection failed also the internet radio works fine but the firmware update doesnt work which How can i get it to work!!!!!!!

No. As indicated in my initial post, the "Search" option was not available under the "Network Setup" menu selection before I shut off DHCP.

I did that it didnt work

any chance you can add the 5308 to this thread as well? or is there already a parallel string? i searched, but didn't see one.

thanks!

p.s. i'm trying to pull the current versions on my 5308 post upgrade, but the process listed for the 4308 doesn't seem to be working?

For the 5308 hold Dimmer and Status while turning on the power. Then, like the others, press Status to view the firmware versions. Mine's running 1.05.

got it, thanks!

i have:

fw 1.05
sub 0.52
rom 1.06
pld 0.25
dsp1 36.56
dsp2 37.14
dsp3 38.10

Ok, I never could get the Firmware ver. to come up. I started at ver. 1.57 and just updated to 1.69. I've turned off master power, held RTN and STAT buttons down and turned master power on. Nothing. Held them down and turned lighted power button on, wont turn on/green. I think I recall someone saying use the remote to do it if your after 1.57 but I can't recall what exactly was said. What am I doing wrong.

The update to 1.69 went smooth as silk. No master resetting or reconfiguring.

Thanks Captavs, worked like a charm. I never saw the secondary power on part of it anywhere. You may want to post that in your first thread. Also, you can add me as a another updater with no problems. Firmware matches the first post.

Did the 4308 firmware update this morning. Prior to starting update, turned "power saving" off under network setup, left IP config in DHCP. Used wired connection to Belkin wireless router interfaced to Roadrunner broadband cable modem.
Only one hitch in the process: When the unit got to the point where the front panel display indicated...

Sflash Firm 30min
Updating

...it froze there. I waited about 15 minutes to see if progress would pick back up - it didn't. Although the network was not down (could still get on line from any computer in the house, including wireless access) I turned the receiver off and patched the receiver directly into the cable modem (bypassing router). Powered up receiver using master on/off switch. Unit automatically tried to complete update process upon being powered on but would not connect to network - FL Display indicated "Connection Failed".
After the failed "direct-connect" attempt, I re-connected the receiver to the wireless router and power-cycled receiver using the master on/off switch. The update picked back up at "Sflash Firm 32 min" and completed successfully just over a half-hour later without further incident or intervention.

Previous settings retained.

Hindsight leads me to believe I may have only needed to power-cycle the receiver after the first lockup to complete the update successfully.

Updating my 3808 it got stuck at:
ETHER WP 01Min
Updating...

After waiting for almost 5 hours, I unplugged the unit and plugged it back in. The unit came up and automatically tried to retry the update continuing where it left off with Ether WP. It was successful without problems this time and the unit came up with all previous settings intact.

I don't know if this effected it or not but before I unplugged it, (based on reading done here) I disabled upnp in my router.

thx, when I wrote that post 4308's fw was the initial version, but finally yesterday I updated it to last version 1.69 and now setup menu is right as you wrote

I am having a similar problem when updating the firmware on my 4308.

The update goes smoothly until it reaches "ETHER IM 01Min". At this point, it reverts back to 04Min and then, after another 5 minutes or so, the AVR automatically restarts.

It seems as though the update completed successfully but with the following bugs.

1. Wireless connection lost. Had to go to "GUI - Manual Setup - Network Setup - Details - Connect" to re-establish my wireless connection.

2. Net/USB Favorites lost. However, Internet Radio Favorites set via Radio Denon are remembered.

3. Internet Radio Presets are lost.

4. When I go to "Check for Updates", it still shows a 4 min update available. If I choose to update, it goes through the "ETHER IM" cycle again but continues to show this 4 min update available.

Firmware Version is as follows:

Main = 1.69
Sub = 0.78
DSP1 = 36.56
DSP2 = 39.45
IMG = I200801290325
WEB = W200801290327
CNE = C20080129
BL = B200707020733

Number 4 above bothers me the most. It appears that this module is not updating, although I don't see any issues caused by it. Nevertheless, I'm somewhat of a perfectionist when it comes to these types of things so I would like to resolve this issue. Any thoughts/help would be much appreciated.

Dave

Yes. I just checked it - I200801290325.

Haven't tried a hard reset yet. I wasn't sure that would resolve this as all other functionality seemed fine. UPnP is disabled on my router.

See personal update in italics.


[quote=captavs;13138624]WELCOME to the Denon 3808/4308/5308 Firmware Tracking and Update Thread!

Firmware version 1.69 - 3808/4308 owners report (firmware update released Feb 16, 2008):

BUGS/UPGRADE ISSUES

1. Internet radio now displays track information but no change when song changes on most stations. You can press the left arrow, wait a few seconds, and it will then show the current song track playing.
Still happening.
2. Internet radio still at times stops streaming and will not buffer any radio or music server tracks without rebooting the receiver using small power button.
Still happening.
3. When stopping a radio station stream it does not return to the station menu.
Still happening.
4. Crashed WIFI connection on most 4308's. Turn DHCP off/on and search/rescan to resolve others require hard reset.
Crashed wired settings and loss of router network, too.

5. Loss of video and audio on some 3808's/4308's after update requiring a hard reset of the receiver. Some members report unable to restore saved configuration without loosing video and audio again requiring hard reset to restore video and audio.
Only within the Net function.

6. Loss of Internet radio on 3808/4308 after the update. Sometimes reseting DHCP on the receiver resolves. May require hard reset of the receiver. UPnP enabled on the network router also known to cause connectivity problems.
Yup.
7. Restorability of configuration settings issue after 1.69 update. Not known why some configurations have restorability issues using prior saved configuration using web interface.
Yes.
8. Member reports Net Radio favorites and presets lost after update on 4308.
Same here.
9. Some problems connecting to update server possibly caused by UPNP being enabled on the network router.
Yes, possibly.
10. Intermittent update problems using Comcast Internet. Problem resolved by taking the receiver to another location with different ISP and performing firmware update. Denon aware of the issue.
NA
11. Web page control 'setup' menu 'INFORMATION' spelled incorrectly "INFOMATION"
Didn't notice; that should be the worst of the problems this update has caused.
12. Many people with 3808/4308 report no problems updating to firmware 1.69. No hard reset required. Configuration retained.
Not me.
FIXED/IMPROVED

1. When using a USB drive the playback mode Repeat and Random work now.
Not tested.2. 7.1 DTS-HD MA now reporting correctly on display.
Not tested.
3. Ethernet operations seem to work faster. (i.e. Internet Radio, saving configuration)
Not really.
4. Music streaming controlled through web interface works better.
Not.
5. Configuration settings retained after update.