Originally Posted by mntwister
I have had my 3808 for some time now, and have not had any problems with it, but then again, I only use it to watch Blu-rays and home video in my home theater, I have not used many of the other features. But I am looking to upgrade to an HDMI 1.4 receiver because I have the new JVC D-ila RS-30 3D projector coming in a week or two which requires HDMI 1.4, and am a little concerned about Denon taking care of issues now after reading the last 20 pages of this thread.
The Denon receivers are nice units with lots of features. But the customer support is not stellar. Waiting for more than one year to fix bugs that they introduced is not acceptable. If you are interested in only getting good sound from the speakers, go for one. If, however, you care about the additional features, I personally would not recommend this product at this time.
The thread starter will try to explain to you that a two-year old $2500+ receiver is "old news" and you should "get over it and buy something else". The way he insists on getting a new Denon and his knowledge of firmware updates, official Denon logs, etc. makes me think that he may associated in one way or another with Denon. Hence, I would ignore his advice of getting a new Denon unit, especially given the high cost of these models.
The 3808/4308/5308 are not "old news". Manufacturers typically do support their equipment for a number of years after they cease production. Look at Apple, for example, they fix their bugs with every update. Or, remember the case of Toshiba's HD DVD players when, many, many months after they ceased production totally, they still issued a firmware update and fixed a number of outstanding bugs to make their customers happy and keep them loyal. It is not the case with Denon, unfortunately.