Originally posted by gamecock
Last night I gave up on Diana responding to the email a sent a couple of weeks ago to include me on the IDHD channels so I called in to TWC last night.
Therefore, I do not have any history with these channels. Most times when I switched to those channels and the 813 channel, it locks up by cable box. It no longer responded to channel changes and power off. It reset itself after a couple of minutes and I just gave up last night and went to bed.
How strange... maybe a flaky box or (hopefully) it was just a bad software download that is now fixed? Is it working normally now? I have not have any problems with Ch 813 which seems to be a simulcast of Ch 940 when there is no special programming to be had. Did the problem occur when there was special programming on it? I noted my 3250HD box has been rebooted at least twice this morning (8:49 and 9:11); it would appear they are resetting the system periodically in their quest to fix the latest problem. (I was not watching during the period the channels were down). Lets hope the problem stays fixed!
Regarding the email to Diana Smith... it must have just gone astray. I know she has been really good in responding to my emails and she seems to be very oriented to getting things right for us. Very glad you were able to get it working by calling CS worked even though there was the time delay.
Now I know I need to sit back and digest these new channels and their programming to see how it fits in with all the other HD (and SD) stuff. Nice to have more choices....