Originally Posted by kjpjr
I called Columbia SC TW yesterday about these two networks and was told that TW has no plans to carry either one of them any time soon.
I am so glad TW cares about it customers -- we live in a condo with no exclusive use area so we cannot have a dish, stuck with TW.
That's what happens when you are a customer of a monopoly....they don't give a damn about their customers.
Right now, at my house, there is NO
picture on 800, 810, 815, 840, 845, 930, and 950...NONE.
Channels 901, 902, 940, and 941 are exhibiting heavy "pixelization" and sound "drop out", I guess, as the techies call it. Some of this same stuff was happening last night. This afternoon there didn't seem to be any problems.
My spouse and I called Time Warner and were on hold for 30+ minutes. When we finally talked to someone, he blamed the wait on "We answer calls from all over South Carolina and right now, we have heavy call volume. This happens all the time during this time of the year." Either that was a lie, or, duh, hire some seasonal help to answer the damn telephone.
We rebooted/unplugged my box and still no improvement, so he wanted to put me down for a troubleshooting call....for August 1st....yes, 10 days from now.....WHAT A JOKE!!!
All the while, the CSR would not admit any major system-wide or local area issues/problems.