After getting my government cheesebox coupons last week, I decided to go redeem one today. Having already purchased several of these cheeseboxes for test and demo purposes professionally, I decided to buy the Zenith DTT900 for my personal use.
Since HHGregg has it for $49.97 compared to Circuit City for $59.97 and the identical Insignia @ Best Buy for $59.97 as well, I decided to go there. Let me
make it clear, everyone I spoke to there from the two salesmen to the manager were extremely helpful and polite.
I first called to verify they had them in stock, the salesman told me they had two, but that he had not seen them.Upon arrival, I casually strolled around for a few minutes looking for them before a salesman offered his assistance. He reported to me they were in the back locked up, and he would have the manager get me one which he did. I spent the next 35 minutes as they sales rep and manger tracked down the company procedures to complete the sale
and find how to enter the coupon into the system. They then had to go to the NTIA retailer web site and enter my coupon details and get an approval code. After getting the code, they could enter "DTVCREDIT" in the system along with the approval code to credit the coupon against the sale. It was simple from there on out, taking a total of 45 minutes from the time I arrived until I left. I'm now the proud owner of the DTT900 for a total of $10.69. Unless of course you count I really did pay for the coupon with my tax dollars.
There was no offer;mention; or attempt whatsoever of the store staff to upsell me to a new Tv. That's good.