XM subscription renewal time again...any discount codes? - Page 31 - AVS Forum | Home Theater Discussions And Reviews
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post #901 of 918 Old 04-05-2020, 06:08 AM
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FWIW, I have no update on my situation. And my subscription ends tonight, so it looks like today I'm gonna have to make "the call" after all to see what's up. I dunno if the deal I chose will kick in automatically, or if I'll be charged the $123.76 that my plan would cost if I just let it rollover under normal circumstances. I DO know there ain't NO way I'm payin' $123.76.

EDIT : apparently, you can't even make "the call" if you wanted to now. So I emailed them about it, & we'll see if I get a response this time. I'll be watching my Visa account like a friggin' HAWK. Ha ha...
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Last edited by MonoStereo; 04-05-2020 at 07:08 AM.
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post #902 of 918 Old 04-05-2020, 11:49 AM
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I just got an offer in the mail for $5/month and a free echo dot.
Apparently, they miss me.
https://care.siriusxm.com/subscribe/...t-1_MarchWaves
Unfortunately, I have no use for a dot, so I'll pass.
Michael
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post #903 of 918 Old 04-05-2020, 04:52 PM
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Certain grace digital radios in certain serial number range were to have siriusxm streaming support ended march 31. This info summarized from siriusxm US mail notification evidently to all current customers who had previously used such Grace radios to stream sirius/xm.

That end-of-streaming-support date has been delayed until May 15. Additionally any customer who has ever had used one of the support-ceasing grace radios can get a free echo dot on request from siriusxm immediately. This info summarized from a letter from ceo of grace digital on their support forum.

Best regards to all.
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post #904 of 918 Old 04-06-2020, 04:35 AM
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My current promo ended overnight, without hearing back from XM about either of my emails/cancellation requests.

And today I was charged $123.76.

Hopefully this will get fixed ASAP, & I'm not gonna be an jerk about it. I understand things are crazy right now.
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post #905 of 918 Old 04-06-2020, 07:35 AM
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Disputing the charge seems reasonable unless you specifically agreed to it and continue to agree. Not sure what I’m going to do with my three car subscriptions or the extra cars...

but if i want to cancel or downgrade siriusxm and they cannot accommodate, i will gladly reverse the charge and see about paying (less) by check .
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post #906 of 918 Old 04-09-2020, 10:45 PM
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Quote:
Originally Posted by knowspinzone View Post
I've been an All Access subscriber on my 2007 car since it was new. I've always received a discounted rate. I called and said my $300+ renewal bill was too high and my friend (dtv757 is my new friend ) got a $99 All Access rate. No problem, no discussion, no checking with a supervisor, she just gave me that rate plus about $30 in fees and taxes.

I'm happy!
dude, nice

I hate that I moves to Maui as no XM here...
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post #907 of 918 Old 04-14-2020, 02:08 PM
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I finally heard back from SiriusXM. They cancelled my account. Even though I picked an offer THEY offered. And now I have a "Subscription Credit" of $118.34. Whatever that is. Hopefully an amount that gets charged back to my credit card soon.

Speaking of my credit card...I had disputed the XM over-charge, the other day. Visa credited me the amount, minus the $60 I had agreed to pay XM.

So what I got here is a friggin' mess. Ha ha...
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post #908 of 918 Old 04-14-2020, 02:31 PM
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At least now you can sign up as a new user and get a free Dot.
https://www.avsforum.com/forum/101-x...l#post59453586
Good luck.
Michael
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post #909 of 918 Old 04-14-2020, 04:11 PM
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Quote:
Originally Posted by LastButNotLeast View Post
At least now you can sign up as a new user and get a free Dot.
https://www.avsforum.com/forum/101-x...l#post59453586
Good luck.
Michael
I was literally thinking of that deal earlier this afternoon! Ha ha...

Yeah - I'm not too annoyed about it, since I know I can just get a sweet deal soon if I decide I wanna go back. Actually, the timing of this isn't bad, because I work from home now & do most of my listening in the car. So I might NOT go back. Mainly just not looking forward to having to contact my credit card again, etc.
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post #910 of 918 Old 04-14-2020, 05:25 PM
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I listen now more at home - via my Echo.
Just sayin'.

Michael
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post #911 of 918 Old 04-15-2020, 02:05 AM
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Quote:
Originally Posted by LastButNotLeast View Post
I listen now more at home - via my Echo.
Just sayin'.

Michael
I do, too - mostly via the app on my Kindle Fire. But generally speaking, I'm covered at home for music, because of a modern classical station I listen to called Twentysound ( not to mention my thousands-strong CD collection ). 90% of my XM listening is in the car. And I'll probably go back if they offer me something like the $60/12 months deal - I DID already choose that once, & they screwed it up.
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post #912 of 918 Old 04-16-2020, 08:11 AM
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Our subscription was up for our two cars and they STILL tried to offer me a deal when I told them we weren't driving anywhere of any distance to worry about it. Finally, I got them to cancel. I then when back to the SiriusXM website and was able to sign up for free streaming for 3 months which is all we need. I made a new calendar reminder to cancel in 89 days.

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post #913 of 918 Old 04-19-2020, 06:43 AM
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Several days later, the amount I paid SiriusXM before they cancelled my account hasn't been charged back to my credit card. As I suspected, the "Subscription Credit" was the 120-some dollars in the form of a credit on my account.

Which no longer existed.

But I saw the $60/12 months offer on the site, & re-subscribed. Which is all I was trying to do in the first place, if you've been following this gazillion post saga from the beginning. That amount was taken out of my "credit", which is 50-some dollars now. I suppose I'll use those 50-ish bucks next year on a similar deal.

So long story short, they screwed this all up, & I basically ended up with the deal I wanted. Just paying for 2 years at once. And costing me all the time I spent trying to get ahold of them & a lotta stress that I REALLY don't need right now.

Nice work, guys.

At least I don't have to mess with this for a year now.
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post #914 of 918 Old 04-19-2020, 09:42 AM
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Did you at least get the free Dot for your trouble?
Michael
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post #915 of 918 Old 04-20-2020, 10:47 AM
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Hee hee...nope! I did see it was available as part of the All Access deal, though. I don't really have a need for one, anyway.
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post #916 of 918 Old 04-20-2020, 12:55 PM
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I just did the deal .... Again. They sent me a invoice e-mail for 533.06 for our two cars. Somehow I got them down to 114.80 the last time, but the best I could deal was 156.24 for our two cars. Its a 60 dollar promotion, plus fees and taxes on each car . I guess it's worth 13 dollars a month .... Must be loosing my touch

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post #917 of 918 Old 04-29-2020, 11:59 AM
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Quote:
Originally Posted by MonoStereo View Post
But when I clicked on the "cancel your service" link in the "Help & Support" tab in "Your Account", it took me to a cancellation form to fill out - and THERE, at the bottom of the form, is a little drop-down link that offers you 3-4 choices. One of which was a year of Select for $60. Which I took. I know one of the other deals is the "12 months of All Access for $99" one.
Thanks. Followed the above process, 'Select' $60/12mo, only 5 min of my time and no grinding with a rep on the phone
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post #918 of 918 Old 04-29-2020, 01:53 PM
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Thanks. Followed the above process, 'Select' $60/12mo, only 5 min of my time and no grinding with a rep on the phone
If this is a renewal, just make sure you're charged the correct amount. See my previous posts above - I got a MAJOR hassle that's just now getting ironed out.
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