Firestick won't play on TCL TV - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 4 Old 07-01-2018, 02:51 PM - Thread Starter
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Firestick won't play on TCL TV

I have an Onkyo HT-r390 receiver. I recently bought a new TV, a TCL 55R615. This replaced an older LG TV. The Onkyo has a Firestick and a closed circuit TV system hooked up to it via HDMI, and then the HDMI out goes to the TCL HDMI 1 input. This was basically my setup before, with the addition of a Roku hooked up to the Onkyo as well, which I no longer need as I use the TCL built-in Roku app.
What is strange is that I cannot get the Firestick to play on the TCL. The closed circuit TV will, but not the Firestick. If I plug in the Firestick directly to an HDMI input on the TCL, it will play, but not through the Onkyo. I tried changing the HDMI jack to a different one on the Onkyo, but it still won't play. I just get a blue screen. I'm out of ideas as to what could be wrong.
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post #2 of 4 Old 07-02-2018, 02:42 AM
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Facing same issue.
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post #3 of 4 Old 04-11-2020, 01:33 PM
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Same issue. 4k Firestick connected to Onkyo sr804 receiver which is connected to Epson projector. Onkyo displays No Signal message. Cable TV works but not Firestick. Firestick works when connected directly to my TV.
Conclusion: no problem with Firestick or the HDMI inputs on Onkyo. For some reason Onkyo will not accept signal from the stick. Been trying fixes for 2 weeks, nothing works. Anyone out there can solve this mystery?????
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post #4 of 4 Old 04-18-2020, 10:15 AM
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since the Onkyo sr804 or HT-r390 cannot handle 4K and HDR you probably need to plug it into the TV and change the Firestick settings.

Change to 1080p resolution
Turn off HDR, for some reason the Firestick sets everything to HDR.

Then plug it back in to your Onkyo. It might work then.
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