I just wanted to mention a couple things.
First this community seems to get hit over and over with this whole ID company start up and fail scenario. Its really an easy scam, make some good subs get your name out there then pile on the orders, delay and walk away with tons of cash. But look that doesn't mean that anyone intended to rip you off. Lots of people get in over their heads but the reality is alot of people just don't care enough to figure out how to properly run a business and you need to protect yourself from these types of people. Personally I think there should be a sticky on this.
It's time for the community to stop accepting unacceptable business practices. If a company cannot fill your sub order in a 1 month or so, they shouldn't take your money. People here need to protect themselves by knowing what the rules for charge backs are on their credit cards and keeping within that time frame. If a company cannot deliver a product in 1 month, you kindly ask for a refund, PERIOD. You do not allow them to make any excuses. If they do you issue a charge back. This is actually good for everyone, the first couple times this happens if the company is good they will adjust their business practices if they care to survive.
Second I saw a ton of comments about oh well he was a nice guy so I didn't want to do X or Y. Look nice guys don't do these types of things. I know lot's of nice guys, I know what a nice guy does. If they care about their reputation. If they can't deliver a product in a timely manner they give money back, they don't hang on to the money and make excuses they go ahead and offer to give it back before the customer asks for it. Nice guys are people who DO nice stuff, NOT people who talk nicely. Talk is cheap and anyone can do it. In fact alot of the nice guys I know don't even talk that nice. But given a situation they always DO the right thing.