Join Date: Dec 2017
Location: Shenandoah Valley VA
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I've been trying to read back through this thread for the simple fact of aggregating reliability and customer service results with Monoprice. It's kinda funny what derails a thread (rubbery isolation feet for instance......). Are there actual Monolith (specifically 15" ported) users, thread moderators, and/or reviewers who have their thumb on the pulse with Monoprice that can speak to these two areas?
I've read dramatically detailed horror stories of amp failures, broken grills, etc requiring the entire sub to be returned but those seem to be very few versus the number items sold. I know Rythmik, HSU, etc are known for their customer service, and reliability for that matter, but these Monolith units measure remarkably well and are an attractive option.
Any thoughts would be appreciated.
Arcam AVR850 - Bluesound Node - Apple TV 4K - Polk Audio LSIM707 - LSiM706c - LSiM703 - 700-LS ceiling Atmos speakers x4 - Subs TBD - Sony UBP-X700 - TV TBD