Originally Posted by Ben Tan
Disappointing price to be honest.
HSU's ULS15 is $779 or if you want the fancy rosenut finish, $979 - This sub trade blows with the SB4000 and in a few cases, beat it outright. The SB3000 costing $999? Uhmmmm...?
As for the PB3000, I already spotted it a few months back at a China audio festival. At that time I was already surprised that they are using the same driver platform off the 2000 series - just made better and more robust. While it remains to be seen if not using their older 12+ series driver is a good or bad thing, I'm kinda miff'd that they call it a "13-inch" driver when it isn't really depending on how you want to measure it (just like the 16 Ultras aren't really 16-inch drivers).
Anyways, like the SB3000... The PB3000 for $1399 is a hard ask here. I was really expecting it to be $1199 instead and I think that's where the sweetspot would have been for this sub. $1400 means that there are simply better subs like the Rythmik FV15HP, Mono 15, Hsu VTF15, or PSA V1811 at this price range that on paper (which has been proven more often than not in recent years) just doesn't seem like it's presenting good value. No, I'd rather they make it "dumb" without all that fancy pants bluetooth (as convenient as it is) and DSP and charge it less.
Also - the whole marketing fluff and talk, while I understand why they had it wrote in that way (to confuse and "wow" the uninformed), it's all starting to sound like a certain fruit company. It's the "first this and first that" finger pointing all over again.
I look at it differently. It always boils down to price, quality, and service. You get to pick two of the three. I am a dealer for brands like Bryston, Magico, Krell, JLAudio, Arcam, Raihdo, Emotiva and several other premium lines. Many of which are wonderful people to work with. Without question, I find that the customer service of SVS to be #1
out of any brand that I've worked with. I've been doing this for 20 years now. Their incredible corporate culture starts from the top with Gary and it filters down to the rest of their crew. He hires genuinely passionate people and it shows in what they do. What you call "marketing fluff" I call confidence and passion. Back to the topic of service: SVS goes above and beyond in support. Things like trades, fast no-questions-asked repairs, etc. If I made a phone call to anyone of their team on an evening, they would pick up the phone if they are able to. In fact, I wanted to leave a voice mail on Monique's cell about an order change at 8 p.m. on a Saturday night. Much to my surprise, she picked up the phone (I felt bad I was bugging her but I too pick up the phone whenever humanly possible). Their can-do attitude is 2nd to none. No, they are not perfect. But their reputation is often talked about and it has been earned over the years.
Years ago, I was an HSU dealer. The fit and finish was decent. They have always been in the PSB-like camp. Meaning, their mission is how can we make a great sounding product for the least amount of money. I have a lot of customers that bought an HSU sub and I've heard them in many homes. Make no mistake, they sound great. But most customers are not sensitive to a $100-$200 bill. Personally, I will pay that extra hundred or two to get better quality cabinet or mosfet amps and yes, exceptional customer service. Because when you cut out that $100 or $200 on a semi-spendy competitively priced sub (the 3000 series qualifies), something
has to give. But if price, price, and price is someones key goal, then by all means, we can agree that the HSU costs less (pound for pound) and they accomplished their goal of making something sound great for the least amount of $$. To my eyes and ears, their small premium is worth it. With that all said, I will stress that HSU makes a fine sub.
As always, YMMV.
SVS came out with the 3000 series to go after the $1K(ish) price point with incredible performance. As sure as I am sitting here, they will be selling a lot of them. That means it is going to come out of the hide of someone (there is only so much business to go around). IMO, other brands in this price/performance category are going to feel it in their pocket book.