Official SVS Owners/Support Thread. - Page 943 - AVS Forum | Home Theater Discussions And Reviews
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post #28261 of 31363 Old 05-22-2018, 01:43 PM
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Originally Posted by Falconsfan71 View Post
Definitely some good deals in the outlet for Memorial weekend!


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When I got on the site this morning there were 4 pages of deals, now down to 2!

There was another Ultra BS with a dent in the top which I chose not to buy and is now gone, IIRC it was under $300. They don't come up all that often, at least not in oak and no damage, so I wasted no time buying it. I seem to recall there were a number of gloss finish units and they are all gone except for 1 in white.
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post #28262 of 31363 Old 05-22-2018, 01:45 PM
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I was hoping there were some Prime Elevation in the outlet. None there, or they sold out quickly. I am still going to pick up a pair and get a second PB-2000.
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post #28263 of 31363 Old 05-22-2018, 02:19 PM
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Quote:
Originally Posted by Matt2026 View Post
When I got on the site this morning there were 4 pages of deals, now down to 2!
Yea, same here. My first time seeing their sale so I wasn't thinking about them disappearing so quick. I hesitated too long and missed out on the cheaper slightly scuffed PB16-Ultra I was staring at, but once it disappeared it kicked me into gear to grab the other one with no damage for $100 more. So hopefully by this time next week I'll officially be in the SVS sub club. Guess it's a good thing I didn't grab the 4000 a few days ago now.

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post #28264 of 31363 Old 05-22-2018, 02:52 PM
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As I see, almost 99% of damaged outlet items are in piano gloss finish

How resistant to scratches is this finish?
I don't mean resistant to punches, but normal maintance with damp cloth and similar.

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post #28265 of 31363 Old 05-22-2018, 03:26 PM
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Anyone have the amp on their SB-4000 fail on them yet? I just got off the phone with SVS support and it looks like I might have a failed amp.
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post #28266 of 31363 Old 05-22-2018, 03:44 PM
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Quote:
Originally Posted by Delija View Post
As I see, almost 99% of damaged outlet items are in piano gloss finish

How resistant to scratches is this finish?
I don't mean resistant to punches, but normal maintance with damp cloth and similar.

I would use a microfiber cloth when cleaning the piano black finish. It's susceptible to scratching and even very fine scratches will show.

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post #28267 of 31363 Old 05-22-2018, 03:51 PM
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Originally Posted by GOOCHY View Post
Anyone have the amp on their SB-4000 fail on them yet? I just got off the phone with SVS support and it looks like I might have a failed amp.


There was a batch of amps that were going more often than normal. But that is where SVS service comes in. They will have you up and running at no cost to you in no time.


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post #28268 of 31363 Old 05-22-2018, 04:12 PM
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Originally Posted by imureh View Post
There was a batch of amps that were going more often than normal. But that is where SVS service comes in. They will have you up and running at no cost to you in no time.


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I'm sure they will. Customer service was a big reason why I went with SVS. They've always been good to me.

In other news, just tried the "bump test" by connecting a 9v battery to the woofer per SVSs instructions and, confirmed, it doesn't look like a woofer problem.
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post #28269 of 31363 Old 05-22-2018, 04:18 PM
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Originally Posted by GOOCHY View Post
I'm sure they will. Customer service was a big reason why I went with SVS. They've always been good to me.

In other news, just tried the "bump test" by connecting a 9v battery to the woofer per SVSs instructions and, confirmed, it doesn't look like a woofer problem.
Yep, most of the time its always the amp that goes out and they have had a history of the amps going out prematurely...
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post #28270 of 31363 Old 05-22-2018, 04:38 PM
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I just received my (2) SB-2000's last week and ran Audyssey. In the past Audyssey recommended between -12 & +12 as what the trim levels in the receiver should end up at. CLoser to 0 being prefered. I set the master volume control on both subs to 12:00 and the trim came out at 0 which I assumed was a fine place for it to be. After spending this morning reading the Guide to Subwoofer Calibration here I see that now it is recommended to set the subs higher so the trim ends up being somewhere negative around -5 to -9. My receiver is the Denon 3808 and uses Audyssey MultEQ XT and has a single sub out of the receiver using a Y connector to the LFE on the subs. So far the subs sound amazing and I don't usually listen above -15 on the Denon volume scale so not reference level. If I should have the trim in the negative can I just increase the volume control on the sub and adjust down from 0 trim in the Denon without having to re-run Audyssey? Or do I even need to do anything? The reason I ask is because after reading the Guide I wanted to make sure I was getting enough voltage to the sub for best performance. I actually reduced the trim in the receiver after the calibration by 3db anyway. Thanks for the help.

Hi,


You are very welcome! Yes, you can absolutely just trade AVR trim for subwoofer gain without rerunning Audyssey. It may be a little difficult to determine exactly where you are in subwoofer volume, but honestly, that is not something I would worry about. If I were you, I would just set my AVR trim at about -5 or -6, and then turn up the gain controls on my subwoofers symmetrically to the volume that sounds appropriate to you. You could be playing some bass-heavy content at your normal -15 MV while you make the adjustment, and just adjust the sub gains symmetrically until you are satisfied with the balanced bass.

I would probably make a note of what your original sub gains were, just for future reference, but in my opinion, it's not really critical information anyway. Wherever your gain settings are, after calibration, you are just going to add bass until you have what you want. If you start with an AVR trim setting of about -6, that will give you a little room to adjust upward and downward in a listening session, with the remote and without ever leaving your chair. For more substantial increases than a decibel or two, I would continue to make any further increases after this with the gain controls.

Regards,
Mike
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GUIDE TO SUBWOOFER CALIBRATION AND BASS PREFERENCES

* The Guide linked above is a comprehensive guide to Audio & HT systems, including:
Speaker placements & Room treatments; HT calibration & Room EQ; Room gain; Bass
Preferences; Subwoofer Buyer's Guide: Sealed/ported; ID subs; Subwoofer placement.

Last edited by mthomas47; 05-22-2018 at 04:41 PM.
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post #28271 of 31363 Old 05-22-2018, 06:15 PM
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Quote:
Originally Posted by Delija View Post
As I see, almost 99% of damaged outlet items are in piano gloss finish

How resistant to scratches is this finish?
I don't mean resistant to punches, but normal maintance with damp cloth and similar.
Quote:
Originally Posted by MIX_MASTER_ICE View Post
I would use a microfiber cloth when cleaning the piano black finish. It's susceptible to scratching and even very fine scratches will show.

+1


I got the same instruction from Aperion Audio, to shine my Verus Grand speakers, with a piano black finish.
They told me, to use a microfiber cloth and some Lemon Pledge, to remove dust and finger prints.
Work very well


Ray
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post #28272 of 31363 Old 05-23-2018, 09:02 AM
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Originally Posted by Delija View Post
As I see, almost 99% of damaged outlet items are in piano gloss finish

How resistant to scratches is this finish?
I don't mean resistant to punches, but normal maintance with damp cloth and similar.
Seems like there are more of these being added to the outlet sale throughout the day. I picked up a PB16-Ultra too.
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post #28273 of 31363 Old 05-23-2018, 09:04 AM
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Originally Posted by mthomas47 View Post
Hi,


You are very welcome! Yes, you can absolutely just trade AVR trim for subwoofer gain without rerunning Audyssey. It may be a little difficult to determine exactly where you are in subwoofer volume, but honestly, that is not something I would worry about. If I were you, I would just set my AVR trim at about -5 or -6, and then turn up the gain controls on my subwoofers symmetrically to the volume that sounds appropriate to you. You could be playing some bass-heavy content at your normal -15 MV while you make the adjustment, and just adjust the sub gains symmetrically until you are satisfied with the balanced bass.

I would probably make a note of what your original sub gains were, just for future reference, but in my opinion, it's not really critical information anyway. Wherever your gain settings are, after calibration, you are just going to add bass until you have what you want. If you start with an AVR trim setting of about -6, that will give you a little room to adjust upward and downward in a listening session, with the remote and without ever leaving your chair. For more substantial increases than a decibel or two, I would continue to make any further increases after this with the gain controls.

Regards,
Mike
Thanks so much Mike. This should make things a lot easier. Take care. My name is Mike also by the way.
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post #28274 of 31363 Old 05-23-2018, 09:17 AM
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I picked up PB-1000 from outlet last week and see there are a bunch of SB12-NSD, which wasn’t available when I bought, up now as part of the sale. Should I go for that instead? 10” ported vs 12” sealed. I haven’t had the PB long enough to really evaluate it.
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post #28275 of 31363 Old 05-23-2018, 09:52 AM
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Thanks so much Mike. This should make things a lot easier. Take care. My name is Mike also by the way.

You are very welcome, Mike!

GUIDE TO SUBWOOFER CALIBRATION AND BASS PREFERENCES

* The Guide linked above is a comprehensive guide to Audio & HT systems, including:
Speaker placements & Room treatments; HT calibration & Room EQ; Room gain; Bass
Preferences; Subwoofer Buyer's Guide: Sealed/ported; ID subs; Subwoofer placement.
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post #28276 of 31363 Old 05-23-2018, 10:24 AM
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I picked up PB-1000 from outlet last week and see there are a bunch of SB12-NSD, which wasn’t available when I bought, up now as part of the sale. Should I go for that instead? 10” ported vs 12” sealed. I haven’t had the PB long enough to really evaluate it.


Get the SB12 and try it out and compare the two and send the loser back.


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post #28277 of 31363 Old 05-23-2018, 11:54 AM
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i think i know the answer, but is a pb12 plus a huge step up from pb2000 for the price difference?
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post #28278 of 31363 Old 05-23-2018, 12:30 PM
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Originally Posted by guitarguy316 View Post
i think i know the answer, but is a pb12 plus a huge step up from pb2000 for the price difference?
This is what SVS told me in the past when I was making a similar comparison:

"PB12-Plus will provide about 60-70% higher dynamic output than a pair of PB-2000s, along with comparable deep extension.
In the 16 Hz mode, a pair of PB12-Plus will provide about 40-50% higher dynamic output than a pair of PB-2000s, along with considerably better deep extension and higher clean output in the 13-18 Hz band."

So better extension in 16Hz mode and higher max output but it's more of an incremental upgrade than a huge step up. It will be a little tighter response as well.

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post #28279 of 31363 Old 05-23-2018, 02:10 PM
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I was hoping there were some Prime Elevation in the outlet. None there, or they sold out quickly. I am still going to pick up a pair and get a second PB-2000.
Yeah i'm looking to pickup a pair of Prime Elevations too but I haven't seen any yet. I'll keep looking til monday....

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post #28280 of 31363 Old 05-23-2018, 02:31 PM
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Yeah i'm looking to pickup a pair of Prime Elevations too but I haven't seen any yet. I'll keep looking til monday....


Elevations rarely show up in outlet. Very popular speakers and don’t have much competition from other brands with its design and flexibility so people end up keeping them


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post #28281 of 31363 Old 05-23-2018, 02:35 PM
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Originally Posted by guitarguy316 View Post
i think i know the answer, but is a pb12 plus a huge step up from pb2000 for the price difference?

Hi,

I deleted a previous post I made on this because it wasn't really on point. To me, the Plus has always occupied sort of a no-man's land between the PB2000 (which replaced the older PB12-NSD) and the PB13. The Plus is a little more powerful than the PB2000, but there were never any max output numbers shown for the Plus, so it was never possible to determine just how much more powerful it is.

Personally, if I were going to upgrade from a PB2000, I would either make the jump to a PB13, or to a PB4000. I could quantify the difference in output with those subwoofers and know just how much more output I was getting. The move from a PB2000 to a Plus wouldn't be a straight lateral move, in terms of output or low-frequency extension. But, I would save my money right now, if I were you, and make the much more significant jump to one of the Ultras when I could afford it.

Regards,
Mike
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* The Guide linked above is a comprehensive guide to Audio & HT systems, including:
Speaker placements & Room treatments; HT calibration & Room EQ; Room gain; Bass
Preferences; Subwoofer Buyer's Guide: Sealed/ported; ID subs; Subwoofer placement.
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post #28282 of 31363 Old 05-23-2018, 02:37 PM
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Elevations rarely show up in outlet. Very popular speakers and don’t have much competition from other brands with its design and flexibility so people end up keeping them


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Yeah I figured i was just hoping to save a couple dollars.

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post #28283 of 31363 Old 05-23-2018, 02:38 PM
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Yeah I figured i was just hoping to save a couple dollars.


Keep hunting. You never know.


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post #28284 of 31363 Old 05-23-2018, 07:48 PM
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Anyone have the amp on their SB-4000 fail on them yet? I just got off the phone with SVS support and it looks like I might have a failed amp.
mine makes a barking sound when it shuts off
hope its not going bad
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post #28285 of 31363 Old 05-23-2018, 08:01 PM
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mine makes a barking sound when it shuts off
hope its not going bad
Not sure sure I would call it a bark but my PC-4000s both make a funny sound when I shut them off. Fortunately it's uncommon that I do so and going in an out of standby is silent.

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post #28286 of 31363 Old 05-24-2018, 03:52 PM
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Not sure sure I would call it a bark but my PC-4000s both make a funny sound when I shut them off. Fortunately it's uncommon that I do so and going in an out of standby is silent.
I have a PC-4000 and it does the same thing. I purchased this toward the end of March and it died about a week later. Contacted SVS and received a new amp 2 days later. The new amp started making popping sounds that lasted 3-5 minutes when coming out of standby. Called SVS and received another amp in 2 or 3 days. Been working fine now for over a month. I am happy with the sub and look at my issues as just something that happens with things occaisionally. The support from SVS was good and the fast shipping on the replacement amps was appreciated.
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post #28287 of 31363 Old 05-26-2018, 11:12 AM
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I just wanted to follow up in this thread to let folks know that the amp in my SB-4000 did fail and SVS had a new amp to me within two days. I put the new amp in last night and everything is back up and rolling. They provided me a return ship label so the failed amp will go back to SVS. Brad in customer service was awesome. One phone call, a couple follow-up emails post-troubleshooting, and they had an amp out the door early the next morning. That's customer service. Thanks SVS!
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post #28288 of 31363 Old 05-26-2018, 12:06 PM
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Had some Crutchfield bonus credit saved up and ended up buying a pack of 4 isolator feet a couple weeks ago when I was getting serious about ordering the 4000. Then the Memorial Day sale happened and I somehow ended up with a PB16-Ultra instead. Still drooling at the thought of that boom in my room, I've stared at manual pages, downloaded the mobile app, and practically looked at everything I can in the meantime, but then realized I actually needed 2 more isolator feet because it uses 6 and not 4. SVS only had them listed in 4 and 6 packs on their site, but just wanted to give a shout out to their wonderful customer service as I sent them an email and they actually helped me out with getting 2 more of them here quickly.

So now I'm sitting here all wired up with a new XLR cable and 6 isolator feet ready to go and my Tuesday delivery sure isn't getting here any faster. :P

Does any one here have the 16 Ultra and prefer to cover any of the ports? Probably something I'll just have to play with once I get, but thinking I won't be trying to max it out to its loudest, and from the way I read it certain things may sound a little better (cleaner?) if I covered one of the ports.
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post #28289 of 31363 Old 05-26-2018, 01:04 PM
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Quote:
Originally Posted by Rengozu View Post
Had some Crutchfield bonus credit saved up and ended up buying a pack of 4 isolator feet a couple weeks ago when I was getting serious about ordering the 4000. Then the Memorial Day sale happened and I somehow ended up with a PB16-Ultra instead. Still drooling at the thought of that boom in my room, I've stared at manual pages, downloaded the mobile app, and practically looked at everything I can in the meantime, but then realized I actually needed 2 more isolator feet because it uses 6 and not 4. SVS only had them listed in 4 and 6 packs on their site, but just wanted to give a shout out to their wonderful customer service as I sent them an email and they actually helped me out with getting 2 more of them here quickly.

So now I'm sitting here all wired up with a new XLR cable and 6 isolator feet ready to go and my Tuesday delivery sure isn't getting here any faster. :P

Does any one here have the 16 Ultra and prefer to cover any of the ports? Probably something I'll just have to play with once I get, but thinking I won't be trying to max it out to its loudest, and from the way I read it certain things may sound a little better (cleaner?) if I covered one of the ports.

That's sort of like being all dressed up with nowhere to go!

I think that you are really going to like your new PB16, but as for what mode you will prefer to use it in, that's something that you will need to experiment with to determine. If you don't use any of the port plugs, and you keep it in Standard mode, you will get a little more SPL above 20Hz. Whether you would actually notice the difference is a YMMV sort of thing.

If you plug one port (any port) and set the DSP to Extended mode, you will get more SPL below 20Hz. With the right content, most people are likely to notice that. <20Hz frequencies are where you will hear/feel the deepest bass effects. Most professional recommendations I have seen for the various Ultras have recommended using the Extended mode, and that is certainly what I prefer. But, that's just something for you to decide for yourself.

If you plug all of the ports and set the DSP to Sealed mode, you will have converted your great big ported sub into an SB16. So, that is not a mode that most people use, although again it's a YMMV issue. I hope that this brief discussion of modes helps!

Regards,
Mike
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* The Guide linked above is a comprehensive guide to Audio & HT systems, including:
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post #28290 of 31363 Old 05-26-2018, 01:10 PM
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Are the amps in SB16-Ultra and PB16-Ultra also so susceptible to failures?

It's easy for you in USA to get it echanged in two days, but I doubt in Europe it is so fast and easy.

Not to mention the cost of SVS in Europe - PB16-Ultra is 3500€ (4100$), SB16-Ultra 2800€ (3300$).
So for that cost I wouldn't like to see it fails in two months and then to have to wait another two month for new amp...

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