I purchased this cabinet, and mine wont update from version 1. They have no clue how to fix the issue. I cannot add a single game to my cabinet. It has the 350 games it came with but that is it. Their Customer Service is not very knowledgeable to the issue, I am not alone with this problem, but they do not seem to care to help me out so far, (it has been a week so far).
Marantz AV7705, Emotiva XPA-2, 2x XPA-5, 2x PSA S3000i (2x PSA V18ipal on order) Emotiva Airmotiv T2, C2, 4x E2, Atmos: 4x RSL C34E
Epson 5050UB, Silver Ticket 120" STR-169120, Oppo UDP-203, Sony CDP-CX355, Xbox One X