Originally Posted by kirbybreezy
PMs sent to Oregon and Washington residents.
I may be able to work with Californians if there is enough interest.
I would like to share my experience with Jamaal to caution those considering employing his services who aren't interested in wasting their entire day.
I set an appointment for today with him to calibrate my JVC RS500. He is in Seattle and I am in Portland, about 3 hours away. He said he'd be here as soon as possible Sunday with the travel time involved that day, which was fine. He texted me this last Friday, and asked if it was OK if he did a calibration in the morning and he would do mine in the afternoon. That's fine, I say. After all, it's a bit of a drive so I understand wanting to maximize the trip.
2:00 today rolls around and I've heard nothing, so I text Jamaal to check on his ETA. Is 5:00 OK he responds, I could reschedule if not. Well, not exactly what I signed up for but I already had set my day aside for this and wanted to get it done. So after a couple of messages back and forth I responded that it was later than I had hoped, but let's proceed. Nothing after that until 6:00 rolls around and I get a text saying he is an hour away. Uh, no thanks at this point. I had already given up on him and thinking it may be for the best- not going to start a calibration at 7:00 at night, or maybe later on a Sunday. I want someone reliable and who I trust in my home. It would be a different story if there was reasonable communication throughout the day, letting me know things were taking longer than planned, or that something had come up, or any type of apologetic tone for the delay.
So, unfortunately, can't speak to the quality of his work, only to the quality of his communication and commitment.
And with that, still looking for a reliable calibrator that can calibrate my RS500 in the Portland, OR area. I read stories of the great experiences in other parts of the country with calibrators like Chad B and Gregg Loewen and can only hope to someday have an equally positive experience and be able to appreciate 4K in my home theater.