It's not had. Still checking things out but seems to do well.

LG C9, C8, C6 w/Pioneer SC-LX502 AVR, Xbox One X, PS4 Pro & Nintendo Switch

It has become even worse .. Dolby has updated the app now their own app demos like amaze are only firing from the soundbar, no rears at all 🤣

I have an avr, all working fine for me.. did multiple tests and all speakers working when they should.


LG C9, C8, C6 w/Pioneer SC-LX502 AVR, Xbox One X, PS4 Pro & Nintendo Switch

Not here, but I Am on a beta dashboard, it’s broken, even in Netflix ... with a Dolby stream selected the picture also stutters.

Are you talking about the update Dolby app?

Im on alpha skip ahead and no issues yet.


LG C9, C8, C6 w/Pioneer SC-LX502 AVR, Xbox One X, PS4 Pro & Nintendo Switch

Dolby also updated, automatically here , so I presume that update broke it completely today.

Wait, is that an update just to the Dolby App or to the Xbox also? Is it available for anyone to update to or no?

Working fine for me too, all 11 speakers with AVR decoding.

On Xbox Alpha Skip Ahead.

Though I'm not seeing that upconverting option in the Dolby Access app.


Do you have the paid app e.g. Dolby Headphones?

If you don't see the option, you are on an older version, 3.0, like me. Only version 3.1 contains the new option.
I'm on a paid version. Wonder if that's why I don't get the new version.

Sent from my Pixel 3 using Tapatalk

Yes I have the paid app. Got the app update last night, the option is listed under the home theater section

I'm on alpha skip ahead. I attached some pics below

LG C9, C8, C6 w/Pioneer SC-LX502 AVR, Xbox One X, PS4 Pro & Nintendo Switch

There was the November update rolled out to the public & the Dolby app got an update as well, I don't know if it was only an insider update or for everyone

LG C9, C8, C6 w/Pioneer SC-LX502 AVR, Xbox One X, PS4 Pro & Nintendo Switch

So for those with the new update on the app, you turn the upmixer off in the app and it carries across all content, minus wherever the Blu-ray/UHD "Bitstream" option in the Xbox settings applies?



What does your AVR report with the upmixing disabled and playing non Atmos content?

Will be testing the new Dolby app right now

Atmos is working with my ROku Ultra and Streaming Stick+.

Im still with 3.0
No way to get the update!

I have the new options, however I paid for my lx600 Plantronics and it came with the license

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My 3.0 version has the last update time stamp of 11/15/2019. So, it's a new version, just not the latest version for some reason and it looks like paid or free license makes no difference here.

Sent from my Pixel 3 using Tapatalk

It broke absolutely everything here ... I am in the Beta ring. Even blu-rays hang in the menu. Netflix won’t start a move or serie if it’s the atmos stream , after 2 percent buffering it gives a error 🤣 switch to 5.1 and it starts. Hope it gets fixed soon! Tweeted Dolby and MS

My Dolby App just updated but still reporting 3.0 and no new options yet

Are you in the Xbox Insider program? Is so, what level?

Nope, just a regular user

Ah - my understanding is that the Xbox Dolby 3.1 update was made available to Alpha ring Insiders back in February, and recently made available to all Xbox Insiders. I assume this is leading to the Dolby update from 3.0 to 3.1 system wide soon..?



This is just an observation based on what has been reported (example) and various others have posted. I'm an observer in the Insider program, so I only get late "release candidate" updates just before it goes system-wide. I got the Dolby 3.1 update recently.

It was supposed to come out but just got released now. I'm in alpha skip ahead and just received it a few days ago.


LG C9, C8, C6 w/Pioneer SC-LX502 AVR, Xbox One X, PS4 Pro & Nintendo Switch

Did you try a hard reset? I'm in alpha skip ahead and it didn't break anything on my end.


LG C9, C8, C6 w/Pioneer SC-LX502 AVR, Xbox One X, PS4 Pro & Nintendo Switch

I'm in the omega (lag-behind?) insider ring and I received an update to the Dolby Access application that includes the up-mix switch; however, it showed that it had been interrupted during installation. It didn't appear in the queue as requiring an update, though.

At some point I had turned Atmos off in Settings, and when I saw that the app had been updated I turned it back on again. When I selected bitstream/Atmos (for home theater) it actually prompted to launch the Atmos program to configure it, which I did. I played a couple of the Atmos demos in the Access app and they sounded fine.

Netflix was busted, though ... any Atmos title would cause Netflix to hang and/or crash/exit. So I tried uninstalling/reinstalling Netflix with no luck. I switched back to 5.1, then to Atmos again; still no luck.

Finally, I uninstalled and re-installed the Dolby Access program and Netflix started working again and Atmos effects were definitely in use.

Unfortunately the Disney+ app does not display Atmos as an option for any titles. Not sure that's normal.

Somewhat related: it appears the OS release I now have includes the ability to control my receiver (Onkyo TX-NR787) and TV (Vizio P75-C1). Not sure how long it's been there ... I configured it and it works (for power on/off, volume and mute, anyway).

I just posted about a similar issue ... It was fixed in my case by uninstalling and reinstalling the Dolby Access app.

Still not received the 3.1 update

@Dodge DeBoulet that fixed most issues! Thanks! But it does seem that the channel up mixer only up mixes 5.1 in the front on my soundbar, Samsung N950, so the rears and upfiring rears are not used . I think it a bug, because now I still need to switch manually to 5.1 to add the rears ... I thought that’s what the up mixer is for ... O well better than no Atmos at all

Just started the Dolby App and now it uses DolbyVision. I have the same version as above, Xbox Insider - Skip-ahead ring - level 40.

Does Disney+ have atmos on xbox? I don't see any movies listed with it.