Originally Posted by toddman36
Thats good. For the price of the br player, they should have cs like that! I mean its not like,its a 69.99 br player!
I'll just respond to that with a simple question.
How many brands of higher end electronics will repair a product for free, YEARS after the warranty has ended?
Heck, one of the highest priced products I ever bought ended up having TWO defective parts in it,
and they weren't discovered until just after the warranty had ended.
I didn't abuse the product, and the parts were literally defective, not just worn out from usage.
This very popular brand wouldn't even give me the time of day to fix the product.
I'll never buy that brand again now because of that experience, but companies like Oppo Digital really
earn the right for people to give them a top recommendation.
I have never seen a business so willing to make their customers happy along with all the other attributes of their total product.
They treat every customer (even if you don't buy anything from them) with great service,
not just the ones who put money in their pocket today.