Official Samsung UBD-K8500 4K HDR Ultra HD Blu-Ray Player Owner's Thread - Page 389 - AVS Forum | Home Theater Discussions And Reviews
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post #11641 of 14194 Old 01-19-2017, 10:14 PM
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Is anyone having issues while watching Netflix through the blu-ray player? Every time a 4k episode ends and it try's to go to the next one, the screen goes black. No picture or sound. It does the same thing if I try to stop a 4k episode and go back to the main Netflix menu. Only a power reset gets me back to normal. Other non 4k streaming works as it should.
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post #11642 of 14194 Old 01-19-2017, 11:27 PM
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Originally Posted by checker9 View Post
How do you keep the K8500 from upmixing to 4K?

I have my TV resolution set to Auto. Everything I watched gets feed to my AVR as 4K, whether it is or is not. For example, anything I watch on Amazon Prime, even regular HD, is sent as 4K. Even regular blu ray movies are sent as 4K. I can find no setting to turn upscaling off. Can you turn it off? How?
With the output setting set to auto, if you turn BDwise on in the player it will output disks at their native resolution, i'm not sure about apps as i don't own the player anymore, i seem to remember it did work with Netflix also.
Be warned though, BDwise will make changes to your Player picture output on a title by tile basis, if your TV is not calibrated you may find the changes it makes pleasing. If your TV has BDwise also, never have this turned on, it messes with the picture too much.
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post #11643 of 14194 Old 01-19-2017, 11:46 PM
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Quote:
Originally Posted by checker9 View Post
How do you keep the K8500 from upmixing to 4K?

I have my TV resolution set to Auto. Everything I watched gets feed to my AVR as 4K, whether it is or is not. For example, anything I watch on Amazon Prime, even regular HD, is sent as 4K. Even regular blu ray movies are sent as 4K. I can find no setting to turn upscaling off. Can you turn it off? How?
Quote:
Originally Posted by mrtickleuk View Post
Unfortunately, you can't. "Auto" means "please output the highest resolution my TV says it can handle". There's no "Native resolution of the source" option

The only way to prevent scaling is to keep laboriously changing the output resolution, ie manually change it to "1080p" when watching a Blu-Ray, then manually change it to "576" or "480" when watching a DVD, etc.
Still getting the hang of this player, but...

@checker9 , I'm not sure I understand why you'd prefer not to upscale your non-4k content? I'm assuming you have a 4k tv, as you said "Auto" results in a 4k picture, and that setting for this player uses whatever the highest resolution the TV it's connected to can do. If you played a 1080p (or lower) video and it was not upscaled to 4k (by either the K8500 or by your tv itself), the resulting picture would have huge borders both horizontal and vertical on your 4k tv screen. It would be like looking down a 16:9 shaped telescope.

As mrt stated, this player unfortunately does not have a dynamic setting that changes output based on the source. You can do it manually if you like. However, if you're sending it to a 4k tv, it really doesn't matter since the TV will then upscale it to 4k anyway (to fit on that screen). The only decision to make is which upscaling method of the 2 you prefer.

Again, I my be wrong, and I also have little to no experience with the way AVR's manipulate HDMI picture output, so take this with a grain of salt.

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post #11644 of 14194 Old 01-20-2017, 01:56 AM
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Originally Posted by Ted Brogan View Post
Still getting the hang of this player, but...

@checker9 , I'm not sure I understand why you'd prefer not to upscale your non-4k content?
Probably because many people want their TV (or AVR) to do the scaling, not the player/STB/whatever component is connected, because they may consider their TV (or AVR) might do a better job than the scaler in this player.

Therefore, the lack of a "output source without scaling, automatically" option is an annoyance.

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post #11645 of 14194 Old 01-20-2017, 01:58 AM
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Quote:
Originally Posted by DaMacFunkin View Post
.
Be warned though, BDwise will make changes to your Player picture output on a title by tile basis, if your TV is not calibrated you may find the changes it makes pleasing. If your TV has BDwise also, never have this turned on, it messes with the picture too much.
This is the second time I've read that BDwise (the feature Samsung dropped after 2015, not present in the 2016 range of TVs) makes changes to the picture settings. What changes, exactly, please. When I repeated this claim on another thread I was shot down and told this was NOT the case. Both can't be true!

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post #11646 of 14194 Old 01-20-2017, 04:51 AM
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Quote:
Originally Posted by djflash22 View Post
Is anyone having issues while watching Netflix through the blu-ray player? Every time a 4k episode ends and it try's to go to the next one, the screen goes black. No picture or sound. It does the same thing if I try to stop a 4k episode and go back to the main Netflix menu. Only a power reset gets me back to normal. Other non 4k streaming works as it should.
Several of us had the same problem, it was resolved by connecting the player directly to the TV and using the second HDMI port to output audio only to the AVR. If you're running through an AVR then give this two cable approach a try instead. It's weird that one app has a handshake issue, but there it is.
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post #11647 of 14194 Old 01-20-2017, 05:55 AM
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Quote:
Originally Posted by Speedie95 View Post
Several of us had the same problem, it was resolved by connecting the player directly to the TV and using the second HDMI port to output audio only to the AVR. If you're running through an AVR then give this two cable approach a try instead. It's weird that one app has a handshake issue, but there it is.
Ok. Thanks. I did search and went through about 100 pages of this thread before I posted. Lol.

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post #11648 of 14194 Old 01-20-2017, 08:51 AM
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Quote:
Originally Posted by mrtickleuk View Post
This is the second time I've read that BDwise (the feature Samsung dropped after 2015, not present in the 2016 range of TVs) makes changes to the picture settings. What changes, exactly, please. When I repeated this claim on another thread I was shot down and told this was NOT the case. Both can't be true!
BDWise drastically changes the PQ!
I've done a calibration, and wondered why I had issues. Upon finding BDWise was on, turned to off, and had to completely redo the calibration.
Leave OFF!
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post #11649 of 14194 Old 01-20-2017, 09:04 AM
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No fast forward or rewind with remote

I have been unable to get blu-ray disks to fast forward or rewind with the Samsung remote. Instead it skips to the next or previous chapter. Is there a way to get fast forward and rewind to work?

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post #11650 of 14194 Old 01-20-2017, 10:02 AM
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Quote:
Originally Posted by Halichopter View Post
I have been unable to get blu-ray disks to fast forward or rewind with the Samsung remote. Instead it skips to the next or previous chapter. Is there a way to get fast forward and rewind to work?
I think the remote control that comes with this unit, is pretty close to worthless. I quickly tossed it and ordered Samsung's AK 59-00149A. Available in multiple places, including E-bay, for a very reasonable price. This adds tremendous functionality to this UHD deck.

Cheers
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post #11651 of 14194 Old 01-20-2017, 10:30 AM
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Quote:
Originally Posted by Halichopter View Post
I have been unable to get blu-ray disks to fast forward or rewind with the Samsung remote. Instead it skips to the next or previous chapter. Is there a way to get fast forward and rewind to work?
With the included remote it has dual function buttons. A quick press skips chapters. You need to hold the buttons down to enable FF/REW.

Another reason to get the $7.50, larger, replacement remote. It has dedicated FF/REW buttons.

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post #11652 of 14194 Old 01-20-2017, 10:33 AM
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Quote:
Originally Posted by Halichopter View Post
I have been unable to get blu-ray disks to fast forward or rewind with the Samsung remote. Instead it skips to the next or previous chapter. Is there a way to get fast forward and rewind to work?
It's very simple, just hold the button down. After a second or so, you will notice a "x2" show up to the left of the progress bar (and this increases if you hold the button down). Now if you let go of the button, it will continue to fast forward (or rewind) at that speed and you must then tap Play to resume normal play.

I was thinking I was going to order an alternative remote for this, but after only a couple days using it, I'm perfectly fine with it. The only thing I miss is a single tap button for subtitle toggling - but none of the alt remotes I could find have that either.
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post #11653 of 14194 Old 01-20-2017, 10:35 AM
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Quote:
Originally Posted by mrtickleuk View Post
This is the second time I've read that BDwise (the feature Samsung dropped after 2015, not present in the 2016 range of TVs) makes changes to the picture settings. What changes, exactly, please. When I repeated this claim on another thread I was shot down and told this was NOT the case. Both can't be true!
Quote:
Originally Posted by p5browne View Post
BDWise drastically changes the PQ!
I've done a calibration, and wondered why I had issues. Upon finding BDWise was on, turned to off, and had to completely redo the calibration.
Leave OFF!
Fine, but what's the answer to my question please? Other than both ends agreeing which resolution to send down the wire, WHAT PICTURE SETTINGS DOES IT CHANGE?

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post #11654 of 14194 Old 01-20-2017, 11:39 AM
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Originally Posted by DaMacFunkin View Post
With the output setting set to auto, if you turn BDwise on in the player it will output disks at their native resolution, i'm not sure about apps as i don't own the player anymore, i seem to remember it did work with Netflix also.
Be warned though, BDwise will make changes to your Player picture output on a title by tile basis, if your TV is not calibrated you may find the changes it makes pleasing. If your TV has BDwise also, never have this turned on, it messes with the picture too much.
I have a Samsung KS800D but I am running everything through my AVR. I might get another HDMI cable and try the dual output. Does that (running video to TV and audio to AVR) cause lip sync issues?
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post #11655 of 14194 Old 01-20-2017, 01:00 PM - Thread Starter
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Originally Posted by checker9 View Post
I have a Samsung KS800D but I am running everything through my AVR. I might get another HDMI cable and try the dual output. Does that (running video to TV and audio to AVR) cause lip sync issues?

Probably no set yes or no. When I was using the 2 cable method before my 5100 got the HDR update, I did not have any lipsync issues. Mileage may vary based on your equipment.


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post #11656 of 14194 Old 01-20-2017, 01:01 PM
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Quote:
Originally Posted by Ted Brogan View Post
It's very simple, just hold the button down. After a second or so, you will notice a "x2" show up to the left of the progress bar (and this increases if you hold the button down). Now if you let go of the button, it will continue to fast forward (or rewind) at that speed and you must then tap Play to resume normal play.

I was thinking I was going to order an alternative remote for this, but after only a couple days using it, I'm perfectly fine with it. The only thing I miss is a single tap button for subtitle toggling - but none of the alt remotes I could find have that either.
I found this remote on Amazon and it works with the K8500 and has a button for subtitle. It was only $7.50 w/free shipping when I bought it but now is $10.29 plus shipping?

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post #11657 of 14194 Old 01-20-2017, 02:17 PM
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Quote:
Originally Posted by p5browne View Post
BDWise drastically changes the PQ!
I've done a calibration, and wondered why I had issues. Upon finding BDWise was on, turned to off, and had to completely redo the calibration.
Leave OFF!
Quote:
Originally Posted by mrtickleuk View Post
Fine, but what's the answer to my question please? Other than both ends agreeing which resolution to send down the wire, WHAT PICTURE SETTINGS DOES IT CHANGE?
None Mr. T.

As this is the K8500 thread I think @p5browne may have missed the point that you were discussing turning on BD Wise in the player's settings (not the TV settings) for the "trick" to work that allows the K8500 to output "Native" resolution to pre-2016 Samsung TV models.

For those that want to read more about this they can refer to the following post of mine which suggests making sure that BD Wise is turned OFF under Menu > System > General > BD Wise in the TV settings because it can play havoc with the picture quality and the reason why most of us use Movie (or Cinema) mode for the "most accurate" picture on our TVs...

BD Wise Guy

Now as for turning on BD Wise in the K8500, let me quote member @galonzo ...

Quote:
I put a meter on the different picture settings back in April, and found that BDWise in the Player, combined with a calibrated Movie Picture setting on a Sammy TV was slightly more accurate than the player's Standard picture setting (most likely not discernible to the naked eye) for SDR (REC.709) content, when compared to a "control" BD player on the same input. It may be time to revisit this, as we've had several firmware updates since then.
For those interested in viewing his calibration results, here is the link:

https://www.avsforum.com/forum/149-bl...l#post43357746

You will see that collectively the 2 posts linked to above have a total 'Like' count of 19 so this is by no means an effort to mislead owners!

Have a great weekend.
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post #11658 of 14194 Old 01-20-2017, 03:19 PM
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Update, I received my 3rd Samsung K8500 {2016 model} from the same seller from Amazon today. Exchanged the last defective player that wouldn't recgonize any Disc. The first player that I returned played 2 of the UHD 4K movies I ownwed but gave me a error message on the 3rd movie {Deadpool} "didnt meet specifications" which I exchanged from Amazon. I tried all 3 movies on this player today and all 3 played with No problems. I'm hoping for the best but just in case I purchaced a 4 year protection plan from Square Trade on Amazon at the time of the original purchase. I just had to update the new Serial number on this unit with them.
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post #11659 of 14194 Old 01-20-2017, 04:28 PM
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Quote:
Originally Posted by djflash22 View Post
Is anyone having issues while watching Netflix through the blu-ray player? Every time a 4k episode ends and it try's to go to the next one, the screen goes black. No picture or sound. It does the same thing if I try to stop a 4k episode and go back to the main Netflix menu. Only a power reset gets me back to normal. Other non 4k streaming works as it should.
Same here.

I find if I power off my avr and back on it goes back to Samsung home page. It is weird, just that app
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post #11660 of 14194 Old 01-20-2017, 06:55 PM
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What the ???

So, I go to BB & buy a Samy 8500 4K player & Jason Borne & Independence day 4K discs.
I check the 4K PQ from the 8500 on you tube & it looks great !
Then I play the movies on my Sony 350 4K proj. & my Samy 4K 55" 7100 & they both look worse than the regular Blu-ray disks I play on my older Sony 790 with a Darbee. Plus they both develop sound drop outs to the point that's un-hearable.
I take it all back to BB. Take the movies into their Magnolia section, They play the disks on their 8500 & it's the same thing. Both movies look like so so HD. They play a blu-ray MAD MAX & IT looks better than the movies.
So, I don't know what's bad ?

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post #11661 of 14194 Old 01-20-2017, 10:32 PM
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Quote:
Originally Posted by MarkMul1 View Post
Same here.

I find if I power off my avr and back on it goes back to Samsung home page. It is weird, just that app
Right. Is yours good with non 4k streaming too?

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post #11662 of 14194 Old 01-20-2017, 11:06 PM
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Quote:
Originally Posted by mrtickleuk View Post
This is the second time I've read that BDwise (the feature Samsung dropped after 2015, not present in the 2016 range of TVs) makes changes to the picture settings. What changes, exactly, please. When I repeated this claim on another thread I was shot down and told this was NOT the case. Both can't be true!
It makes subtle changes to the brightness, contrast and color saturation on the player side, and i mean subtle so as i stated for anybody who hasn't calibrated their TV via the player it can bring enjoyable results, how Samsung decides what is correct, who knows?
The problem with proving it is if you insert a calibration disk the player doesn't make any changes, you really need to choose a scene in a movie and measure that, each time you play that scene the back light may interpret it differently anyway, all i know is what my eyes see.
The confusion lies in BDwise on the TV, NO!!! That really is a screw ball.
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post #11663 of 14194 Old 01-21-2017, 04:32 AM
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Quote:
Originally Posted by p5browne View Post
BDWise drastically changes the PQ!
I've done a calibration, and wondered why I had issues. Upon finding BDWise was on, turned to off, and had to completely redo the calibration.
Leave OFF!
Quote:
Originally Posted by Musician View Post
None Mr. T.

As this is the K8500 thread I think @p5browne may have missed the point that you were discussing turning on BD Wise in the player's settings (not the TV settings) for the "trick" to work that allows the K8500 to output "Native" resolution to pre-2016 Samsung TV models.
Yes.

Is it possible, to use the BD Wise feature (in some combination of on or off at either end), to only select resolution automatically and not alter the picture settings compared with not using BD Wise?

(From reading the posts you kindly linked to, that may be a moot point if using BDWise=on on the player and BD wise=off on the TV and Movie mode on the TV produces better results, for example.)

Quote:
For those that want to read more about this they can refer to the following post of mine which suggests making sure that BD Wise is turned OFF under Menu > System > General > BD Wise in the TV settings because it can play havoc with the picture quality and the reason why most of us use Movie (or Cinema) mode for the "most accurate" picture on our TVs...

BD Wise Guy

Now as for turning on BD Wise in the K8500, let me quote member @galonzo ...

For those interested in viewing his calibration results, here is the link:

https://www.avsforum.com/forum/149-bl...l#post43357746

You will see that collectively the 2 posts linked to above have a total 'Like' count of 19 so this is by no means an effort to mislead owners!

Have a great weekend.
Thankyou, and you too! From reading galanzo's post, Standard is actually better than User with all zeros. For some reason I have been running User with all zeros. Could have sworn I read it here.

Quote:
Originally Posted by DaMacFunkin View Post
It makes subtle changes to the brightness, contrast and color saturation on the player side, and i mean subtle so as i stated for anybody who hasn't calibrated their TV via the player it can bring enjoyable results, how Samsung decides what is correct, who knows?
The problem with proving it is if you insert a calibration disk the player doesn't make any changes, you really need to choose a scene in a movie and measure that, each time you play that scene the back light may interpret it differently anyway, all i know is what my eyes see.
The confusion lies in BDwise on the TV, NO!!! That really is a screw ball.
I'm not sure whether you're disagreeing with the earlier posts or not

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post #11664 of 14194 Old 01-21-2017, 07:38 AM
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^^^^^

Yes, as @p5browne , @DaMacFunkin , and myself (and most of the guys on the various Samsung TV threads for that matter) wholeheartedly agree, leave BD Wise turned OFF in the TV settings and use Movie mode which all the experts agree, is the closest thing to a calibrated set if you aren't going to pay someone to do it.

As for your question about having the player only select the resolution automatically and not alter the picture settings, definitely make sure that BD Wise is turned OFF in the TV settings and then in the K8500's settings turn it ON which overrides the other Picture Mode options.

As @galonzo 's tests have proven on the K8500 the BD Wise option provides the best setting, edging out Standard and then User according to his meter readings as shown in the player Picture Mode settings below...

Standard


User set to all zeros


Movie appears to slightly mute the picture


and of course, clipping with Dynamic


If you have a Samsung TV (pre 2016 model), then you can turn on BDwise in the player,
which appears to be the most accurate of all
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post #11665 of 14194 Old 01-21-2017, 08:03 AM
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Quote:
Originally Posted by rickcleveland View Post
I found this remote on Amazon and it works with the K8500 and has a button for subtitle. It was only $7.50 w/free shipping when I bought it but now is $10.29 plus shipping?

Samsung AK59-00104R Remote Transmitter

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1
That the same as the $7.50(shipped) remote that many of us got off eBay. I got mine last May. And haven't used the stock remote since. I received it three days after I ordered it from the eBay seller. They have sold over a thousand of them.

EDIT: Looks like the seller still has them. $7.45 shipped.
http://www.ebay.com/itm/US-New-Remot...-/161721396982
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post #11666 of 14194 Old 01-21-2017, 10:06 AM
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Thumbs up FW 1009.1 question

I have 2 UBD-K8500's. First was purchased 04/16 and the other late 12/16. The first one updated to 1009.1 late November / early December and the second one came with 1009.1. I just noticed that the latest FW on Samsung Canada and US sites are dated Jan 5, 2017 and are still 1009.1. I also just read here that they briefly had version 1010 up before being removed. Manual OTA checking says the FW is current (which makes sense based on the FW revision number). Haven't tried USB update with the newer dated FW since it has the same number and probably wouldn't install due to that. Can I assume the newer dated 1009.1 FW is the same as what I currently have and only the date was modified when they put it back up? More curious than anything but I am a bit of of freak about keeping FW up to date and we all know OTA is about as random as random gets, lol. Thanks.

Checked the file and it has a 24 Nov 2016 date. Sorry to bother anyone.

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Last edited by almost too old; 01-21-2017 at 02:20 PM. Reason: Found my own answer
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post #11667 of 14194 Old 01-21-2017, 11:12 AM
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Quote:
Originally Posted by Musician View Post
^^^^^

Yes, as @p5browne , @DaMacFunkin , and myself (and most of the guys on the various Samsung TV threads for that matter) wholeheartedly agree, leave BD Wise turned OFF in the TV settings and use Movie mode which all the experts agree, is the closest thing to a calibrated set if you aren't going to pay someone to do it.

As for your question about having the player only select the resolution automatically and not alter the picture settings, definitely make sure that BD Wise is turned OFF in the TV settings and then in the K8500's settings turn it ON which overrides the other Picture Mode options.

As @galonzo 's tests have proven on the K8500 the BD Wise option provides the best setting, edging out Standard and then User according to his meter readings as shown in the player Picture Mode settings below...

Standard


User set to all zeros


Movie appears to slightly mute the picture


and of course, clipping with Dynamic


If you have a Samsung TV (pre 2016 model), then you can turn on BDwise in the player,
which appears to be the most accurate of all
Were any Brightness and Contrast compensation changes made between these various settings?
Usually these adjustments will straight line the results. If NO changes were made to compensate, then the results are moot, due to you're showing the results, and differences, based on where the original setting calibration was done.

Actually, when doing HDR (and normal) materials, I calibrate for 90 to 109, with it being flat, on the line, at least up to 104/105. Then slight veering to 109.

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post #11668 of 14194 Old 01-21-2017, 12:32 PM
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No Sound

Hi all...still no sound when using the hdmi 2 output to Onkyo 3030 avr with the player connected to a new Samsung K8000. It works with an optical digital cable, but not with HDMI. Any help appreciated. Settings in the tv, Onkyo, player? Thanks.
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post #11669 of 14194 Old 01-21-2017, 01:49 PM
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Quote:
Originally Posted by p5browne View Post
Were any Brightness and Contrast compensation changes made between these various settings?
Usually these adjustments will straight line the results. If NO changes were made to compensate, then the results are moot, due to you're showing the results, and differences, based on where the original setting calibration was done.

Actually, when doing HDR (and normal) materials, I calibrate for 90 to 109, with it being flat, on the line, at least up to 104/105. Then slight veering to 109.
I know you own your own calibration equipment but for most guys on these threads they are not about to have their TV's re-calibrated each time they add a new device to the rack. Whereas you, on the other hand, re-calibrate your set every time a new firmware update is released and now even go so far as calibrating each and every HDMI port. So based on your post above I guess you now calibrate each HDMI input based on what you have plugged into it and how you have configured the settings for each device!!!

The reason I had to post all this stuff in the first place was to remove the confusion you left with this post...

Quote:
Originally Posted by p5browne View Post
BDWise drastically changes the PQ!
I've done a calibration, and wondered why I had issues. Upon finding BDWise was on, turned to off, and had to completely redo the calibration.
Leave OFF!
Posting this in the K8500 thread would leave readers to believe that turning on BD Wise in the player drastically changes the Picture Quality as you stated but it doesn't. It only matters if you leave BD Wise turned on in the TV settings.

Throwing these terms around willy-nilly without specifying whether you are referring to the TV versus the K8500 can lead to confusion -- especially when posting in the K8500 thread. For example, both the Samsung TVs and the K8500 have settings that share the same name (e.g. Sharpness; Contrast; Brightness; Color; and BD Wise).

My post on this thread called BD Wise Guy was merely to provide guys with a K8500 and a pre-2016 Samsung TV with a little trick I discovered that allows the player to output Native resolution (which doesn't require turning on BD Wise in the TV settings nor do I recommend it) so they can have their TV do the upscaling of non-UHD content which is what this whole discussion has been about.

Some guys prefer this rather than having to go into the players Resolution setting each time and forget to set it back while others are OK letting the player upscale.

With that in mind if you believe that turning on BD Wise in the K8500 settings but leaving it turned off in the TV settings "drastically changes the Picture Quality" then could you please answer @mrtickleuk question that he has asked twice of you now...

Quote:
What changes, exactly, please.

I mean I am no expert but I believe @galonzo 's meter readings clearly show that having BD Wise turned on in the player is not much different than having User Mode set to all 0's or using Standard Mode and -- without splitting hairs -- none of those settings drastically changes the Picture Quality.

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Last edited by Musician; 01-21-2017 at 02:35 PM.
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post #11670 of 14194 Old 01-21-2017, 02:39 PM
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I don't calibrate using a DVD for patterns. So, can't compare on my own. So, I can't do that test.
If you noticed, I posed a question as to HOW the readings were taken, and if the appropriate calibration of Brightness and Contrast were done for each. It the proper calibration was done for each setting, there should be literally no difference, except for Dynamic.
The question he asked is whether he could stick to the original settings of the BD, and this can be done by checking the `Input Info' for each setting. He didn't want 1080P being Input as 4K, but the original 2K. The charts presented were to show which was best, not which will give him the 1080P that the TV now up-converts.

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