Official Samsung UBD-K8500 4K HDR Ultra HD Blu-Ray Player Owner's Thread - Page 474 - AVS Forum | Home Theater Discussions And Reviews
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post #14191 of 14222 Old 06-06-2019, 05:46 PM
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Originally Posted by trevrox View Post
I do have the TV connected to the receiver, I use ARC for watching cable and streaming on the TV apps. For the BD player I have it connected to the TV for video and the receiver for audio. I'm saying if I switch it to only output from HDMI 1 on the player then it will use ARC for audio.

I could try switching it to PCM, but will that mess anything up when i watch blus? I read before that if you want Dolby Atmos you have to use bitstream unprocessed.
I misunderstood since you said that you have HDMI-1 connected to the TV and -2 to the AVR which is a common way of dealing with an AVR that does not do 4k. Is that you case? If it is not and your AVR processes and or passes-trough 4k (and HDR etc.) then you should have all yours sources connected single HDMI to the AVR and the AVR monitor out to your TV. I have my TV connected both to a switch on its only fully 4k capable input and have the AVR connected to another input. Might be similar to your set up. I kinda think your AVR is not 4k or maybe not HDR capable and that is why you have the video going direct to the TV. Some ARC is capable on DD+/Atmos and both your AVR and TV has to support it and it also happens to be one of the hardest things to get working correctly at least for equipment a few years old. I still suspect that much of your issue is due to the bug that some of us have ran into. As your AVR processes Atmos I should think it would be 4k w/HDR also??? Maybe you are connecting the player to the TV so you don't have to have the AVR on all the time??? In that case you may need to look for a setting in the AVR that keeps HDMI pass-thru on when it is switched off (Denon called this HDMI standby on in some olden AVRs like mine, however rather than using a tiny bit of power in standby it uses 60-80 watts 24/7 when switched to SB mode).

I hope I am understanding your setup. And yes using PCM might mess things up but I do know that there is equipment out there that can derive Atmos from 7.1 LPCM stream. Remember anything above 7.1 channels in ANY current format is matrix encoded and decoded and in the case of DD+/Atmos derived from streaming in any form is 100% lossy (not to say you loose anything but nothing is lossless with streaming would take too much bandwidth). Same goes for anything that is ARC and I think you already understand that. ARC is also 100% lossy except for in the case of some 2-channel formats like PCM.

Let me know more about your AVR and capabilities and I can guide you a bit more. Life with all these new techs and equipment from various years can get interesting. I still run my old Denon since I don't see a reason to upgrade though there are a few things I wish my set-up could do but I've found perfectly workable solutions that are the same quality. I used to cast content from my laptop to the TV then use ARC from TV to the Oppo but the Oppo does not do DD+. Recently I found that my Oppo is fully DNLA/UPnP capable and I am able to use the Divix player 10 to cast full 4k HDR with lossless auto to it and have my cake and eat it too and it is 100% free where my favorite casting apps either cost $ or were subscription. I'm frankly embarrassed that I've had the Oppos for over a year and did not know this. I was considering an AVR upgrade to get around this since DD+ on ARC and Dolby Vision "magic" from the Oppo input is unlikely (yes the Oppo converts any progressive optical disc to Dolby Vision. Not perfect but helps with brightness and color clarity for my sight impaired son). Anyhow not until I add, if ever, more than 7.1 would I consider an upgrade at this point.
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post #14192 of 14222 Old 07-02-2019, 03:40 PM
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Did HULU drop support for Samsung Players?

This evening I checked into my HULU app and a message popped up stating HULU is no longer supported on Samsung UBD K8500. Anyone know what is going on? I just paid my bill for the month.

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post #14193 of 14222 Old 07-02-2019, 03:49 PM
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Originally Posted by Don Landis View Post
Did HULU drop support for Samsung Players?

This evening I checked into my HULU app and a message popped up stating HULU is no longer supported on Samsung UBD K8500. Anyone know what is going on? I just paid my bill for the month.
Yep, for some players.

https://www.cordcuttersnews.com/corr...u-ray-players/
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post #14194 of 14222 Old 07-02-2019, 04:06 PM
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I checked into Hulu and discovered this is not a Samsung problem. Hulu has decided to remove access to many devices, Blu Ray Players and TV's that use the Classic app. We last watched Hulu on Sunday. Now it's gone. Another poster in the HULU forum said they were told by Hulu to buy a new TV. That's insane. Guess I will be cancelling. I hope Netflix or Amazon never does business like that.

Thanks Kemac for the link with more information. I see Vizio TV's are also losing the Hulu access. I think the company is suicidal. I will be putting in a fraud complaint with my credit card company for them billing me and then clawing back what I bought.

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post #14195 of 14222 Old 07-28-2019, 01:31 PM
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Dropping support for a 3yo device does seem a bit premature, but I think you'll have a better Hulu experience with a cheap Roku or Fire device in any case.
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post #14196 of 14222 Old 08-19-2019, 05:23 PM
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I Have a Costco version KM85C. My Amazon app no longer remembers where I left off on an episode. Anyone else have that problem?
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post #14197 of 14222 Old 08-20-2019, 03:43 AM
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Originally Posted by checker9 View Post
I Have a Costco version KM85C. My Amazon app no longer remembers where I left off on an episode. Anyone else have that problem?
I've noticed this - but I'm sure its also happened on this app on other devices. Basically the Amazon app is the worst pile of sh*te!
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post #14198 of 14222 Old 08-20-2019, 06:21 AM
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I've noticed this - but I'm sure its also happened on this app on other devices. Basically the Amazon app is the worst pile of sh*te!
No my AppleTV4K keeps up with where I left-off, so does the one on my Samsung KS8000 TV. My AppleTV does not consistently play HDR from Amazon and I am not sure if the TV's Amazon matches frame rate to content so I would rather use the blu-ray player for Amazon but it is not keeping up with where I left-off.

I tried to update the Amazon ap - it was early 2018 since it updated per the details page on it. Also, I tried to delete it to reinstall it but I found no way to do that. Unlike My Aps that I installed that give a delete option, the Amazon and others already installed cannot be deleted - or at least they give no delete option as the others do.

Is there anyway to delete the Amazon ap and reinstall it or update it some other way on the K8500?
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post #14199 of 14222 Old 08-20-2019, 08:19 AM
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Originally Posted by checker9 View Post
No my AppleTV4K keeps up with where I left-off, so does the one on my Samsung KS8000 TV. My AppleTV does not consistently play HDR from Amazon and I am not sure if the TV's Amazon matches frame rate to content so I would rather use the blu-ray player for Amazon but it is not keeping up with where I left-off.

I tried to update the Amazon ap - it was early 2018 since it updated per the details page on it. Also, I tried to delete it to reinstall it but I found no way to do that. Unlike My Aps that I installed that give a delete option, the Amazon and others already installed cannot be deleted - or at least they give no delete option as the others do.

Is there anyway to delete the Amazon ap and reinstall it or update it some other way on the K8500?
Just tried the Amazon app on my K8500 and stopped Preacher episode at 13 minutes, came out of app. Then returned and it correctly started at point left? However when I tried the same with the UHD version of the The Boys it did not remember position. So is this an issue with UHD titles?


BTW the Amazon app on the ATV has now been fixed so it should show all HDR shows correctly - e.g. The Boys.
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post #14200 of 14222 Old 08-20-2019, 08:30 AM
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Originally Posted by blenky View Post


BTW the Amazon app on the ATV has now been fixed so it should show all HDR shows correctly - e.g. The Boys.
It does not. I tried many episodes of The Boys on my AppleTV4K and none played in HDR. I tried some other HDR content, on Amazon, and my AppleTV4K unit played them in HDR. My Samsung k85c (k8500 costco version) played The Boys, from same my watchlist, in HDR as well as amazon on my TV but AppleTv4K would not. I also noticed this same behavior on Jack Ryan - sometimes AppleTV4K would play it in HDR and other times it would not.
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post #14201 of 14222 Old 08-20-2019, 10:11 AM
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Originally Posted by checker9 View Post
It does not. I tried many episodes of The Boys on my AppleTV4K and none played in HDR. I tried some other HDR content, on Amazon, and my AppleTV4K unit played them in HDR. My Samsung k85c (k8500 costco version) played The Boys, from same my watchlist, in HDR as well as amazon on my TV but AppleTv4K would not. I also noticed this same behavior on Jack Ryan - sometimes AppleTV4K would play it in HDR and other times it would not.
Well its fixed on mine! What version of the tvOS have you got. I'm on the public beta v13. It was reported on various forums today that the HDR issue was fixed and as far as I can see it has. The Boys and The Grand Tour which were previously not showing HDR for me are now fine. However they are not badged in the app as HDR but they 100% play in HDR.

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post #14202 of 14222 Old 08-20-2019, 12:01 PM
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Originally Posted by blenky View Post
Well its fixed on mine! What version of the tvOS have you got. I'm on the public beta v13. It was reported on various forums today that the HDR issue was fixed and as far as I can see it has. The Boys and The Grand Tour which were previously not showing HDR for me are now fine. However they are not badged in the app as HDR but they 100% play in HDR.

I am not in the beta program. Ill check version later when I can.
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post #14203 of 14222 Old 08-20-2019, 06:04 PM
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Well its fixed on mine! What version of the tvOS have you got. I'm on the public beta v13. It was reported on various forums today that the HDR issue was fixed and as far as I can see it has. The Boys and The Grand Tour which were previously not showing HDR for me are now fine. However they are not badged in the app as HDR but they 100% play in HDR.

I have 12.4 tvOS
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post #14204 of 14222 Old 08-20-2019, 06:22 PM
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It does not. I tried many episodes of The Boys on my AppleTV4K and none played in HDR. I tried some other HDR content, on Amazon, and my AppleTV4K unit played them in HDR. My Samsung k85c (k8500 costco version) played The Boys, from same my watchlist, in HDR as well as amazon on my TV but AppleTv4K would not. I also noticed this same behavior on Jack Ryan - sometimes AppleTV4K would play it in HDR and other times it would not.
Usually with amazon prime you have to manually select the 4K UHD version of a show to get HDR
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post #14205 of 14222 Old 08-20-2019, 06:25 PM
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Usually with amazon prime you have to manually select the 4K UHD version of a show to get HDR
No it plays in UHD I think (Apple upcoverts everything and unlike other Amazon player, it does not state what resolution it is receiving) and when I choose it from my watchlist on both my TV's Amazon and my K8500 Amazon, it shows in HDR.
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post #14206 of 14222 Old 08-20-2019, 07:40 PM
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No it plays in UHD I think (Apple upcoverts everything and unlike other Amazon player, it does not state what resolution it is receiving) and when I choose it from my watchlist on both my TV's Amazon and my K8500 Amazon, it shows in HDR.
It's not about upconverting. Amazon has different files for uhd and non uhd. If you place a UHD version in your watchlist you will get it.
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post #14207 of 14222 Old 08-21-2019, 06:43 AM
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Originally Posted by blenky View Post
Well its fixed on mine! What version of the tvOS have you got. I'm on the public beta v13. It was reported on various forums today that the HDR issue was fixed and as far as I can see it has. The Boys and The Grand Tour which were previously not showing HDR for me are now fine. However they are not badged in the app as HDR but they 100% play in HDR.
I know the above was just added as an afterthought to one of your posts but just so everyone is aware this has not been entirely fixed (at least for those running the official non-beta release of the Apple TV 4K tvOS version 12.4) as evidenced by most of the recent posts from owners discussing this on the Apple TV thread...

Spoiler!

I think the last comment pretty much sums it up!

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post #14208 of 14222 Old 08-21-2019, 06:53 AM
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I know the above was just added as an afterthought to one of your posts but just so everyone is aware this has not been entirely fixed (at least for those running the official non-beta release of the Apple TV 4K tvOS version 12.4) as evidenced by most of the recent posts from owners discussing this on the Apple TV thread...


I think the last comment pretty much sums it up!

Maybe so... but it is the best option that I have for Amazon Prime. Even using Fire TV has its own issues. With the Fire Tv I get audio drops every minute or two. Much rather use ATV for these shows.

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post #14209 of 14222 Old 08-21-2019, 07:27 AM
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Maybe so... but it is the best option that I have for Amazon Prime. Even using Fire TV has its own issues. With the Fire Tv I get audio drops every minute or two. Much rather use ATV for these shows.
No argument from me (as long as it’s working).

I was merely trying to squish the rumour posted on this thread that the Amazon app on the Apple TV 4K was entirely fixed.

I would suggest that until things have been completely resolved, if guys are wanting to watch Amazon 4K HDR programming then they are better off using something other than the ATV4K if their TVs are not kicking into HDR mode.

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post #14210 of 14222 Old 08-21-2019, 01:58 PM
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It's not about upconverting. Amazon has different files for uhd and non uhd. If you place a UHD version in your watchlist you will get it.
^^ This.

With Amazon: If you don't select the version that has the actual text "4K UHD" in the TITLE OF THE ITEM, it's NOT HDR.

If your device, whether it's your Apple box or your TV, is in a "convert everything to HDR" mode, that doesn't mean the source was HDR.

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post #14211 of 14222 Old 08-21-2019, 07:58 PM
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^^ This.



With Amazon: If you don't select the version that has the actual text "4K UHD" in the TITLE OF THE ITEM, it's NOT HDR.



If your device, whether it's your Apple box or your TV, is in a "convert everything to HDR" mode, that doesn't mean the source was HDR.
And if it's not HDR, you miss out on the sweat of the DJ!!!

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post #14212 of 14222 Old 08-21-2019, 11:58 PM
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You are a bad man.
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post #14213 of 14222 Old 08-27-2019, 11:28 PM
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Hey guys, forgot I had purchased the UHD Video pack way back and I just rediscovered it. Can anyone verify for me if the UHD Video Pack still works with this unit for non Samsung TVs? I'm watching a K8500 on Ebay just in case.

Thanks.

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post #14214 of 14222 Old 08-27-2019, 11:32 PM
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If you look back at posts from August you will find that the UHD packs do work with displays other than the Samsung.

I connect the CY-SUC10SH1 UHD pack to the K8500 USB port and it works fine with my JVC RS500 projector. You do need to have the K8500 connected to the internet.
Hey do you still have the UHD video pack and K8500 combo and if so does it still work?

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post #14215 of 14222 Old 08-28-2019, 03:40 PM
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Hey do you still have the UHD video pack and K8500 combo and if so does it still work?
Sorry, my Samsung UHD Video Pack connects directly to the 3.0 USB Port on the Samsung TV.

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post #14216 of 14222 Old 08-28-2019, 03:50 PM
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Sorry, my Samsung UHD Video Pack connects directly to the 3.0 USB Port on the Samsung TV.
That post quote was for someone else, but thanks.

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post #14217 of 14222 Old 08-28-2019, 04:56 PM
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That post quote was for someone else, but thanks.
If you meant to send a private message, then use the private message functionality. If you just want to know if the UHD video pack works through the front usb port on the UBD-K8500, it does. I just tried plugging one into my UBD-K8500 and playing one of the UHD movies.
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post #14218 of 14222 Old 08-28-2019, 05:00 PM
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Originally Posted by poppagene View Post
If you meant to send a private message, then use the private message functionality. If you just want to know if the UHD video pack works through the front usb port on the UBD-K8500, it does. I just tried plugging one into my UBD-K8500 and playing one of the UHD movies.
Thanks for the info, but I'm looking at functionality for non Samsung TVs, which is the reason I asked the question to a specific member through a quote. I know how to use the forum, I've been here almost 20 years.

Cheers

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post #14219 of 14222 Old 08-28-2019, 05:43 PM
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Thanks for the info, but I'm looking at functionality for non Samsung TVs, which is the reason I asked the question to a specific member through a quote. I know how to use the forum, I've been here almost 20 years.

Cheers
Nothing special about the way the UBD-K8500 works with Samsung as opposed to non Samsung TVs. You don't seem to understand that if you are trying to ask a specific member, you use private messaging. If you post to a forum thread whether through a post quote or whatever, you are addressing the entire forum, not just the person you are quoting. Hopefully, it won't take another 20 years for you to figure this out.

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post #14220 of 14222 Old 08-28-2019, 05:58 PM
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Nothing special about the way the UBD-K8500 works with Samsung as opposed to non Samsung TVs. You don't seem to understand that if you are trying to ask a specific member, you use private messaging. If you post to a forum thread whether through a post quote or whatever, you are addressing the entire forum, not just the person you are quoting. Hopefully, it won't take another 20 years for you to figure this out.
You can keep your smart alec comments for somebody else my dill friend.

As far as functionality, you have not a clue on whether or not a firmware update was implemented that would prevent non Samsung hardware from still working, so if you're not a part of the solution keep it moving.

Thanks.

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