Originally Posted by Bob Pariseau
I also use a manual entry process for my WiFi, and have not had the problem you report using this Beta.
It is normal for the Reset to switch back to Ethernet, but your prior WiFi settings should be preserved for easy switch back to WiFi after that.
Get in touch with OPPO Tech Support and they can help you sort this out. You can use the Email Us link on their Support page for the player.
I received the following replies from Oppo.
That is the expected behavior. The account information is not in regards to WiFi accounts.
We just tested on an UDP-203 with the beta firmware and the WiFi credentials were cleared with Erase Settings. We've also verified with our Engineers that this is the expected behavior.
Again the specific behavior I'm experiencing is: "Restore Factory Defaults" "Erase Settings" results in the "Internet Connection" being reset to "Ethernet" and my wireless settings being lost. I do use a hidden network (SSID). I've tested it again repeatedly and found that if I switch back to Wireless (from Ethernet) after the reset I am given the Scan, Manual, and WPS options, rather than the "Your previous wireless settings have been found. Do you want to use them or start with new settings?" pop-up message. If I go to Scan, I do see my hidden network SSID listed as if it had been remembered, but it shows up four times in the list, once with a dot next to it, the other three without. If I select it, I still have to enter my password. This also occurred with the previous UDP20X-60-0625 firmware.
Again, I do NOT get the "Your previous wireless settings have been found. Do you want to use them or start with new settings?" pop-up message when I switch back to wireless after performing a reset. Instead I get the "Scan, Manual, and WPS” options. If I go to “Manual” I have to type in my SSID and password again. If I go to “Scan” then it does show my hidden SSID listed 4 times (among the other SSIDs in the area), with one of them having a dot next to it. If I select any one of the four listings of my hidden SSID, I still have to manually enter the password.
My Wifi credentials are deleted whether “Erase Settings” or “Erase Accounts and Settings” is selected. The only thing that is retained is the SSID showing in the “Scan” list (rather than being hidden) and for some reason it shows up four times instead of one. Unless I’m missing something my Wifi password is not retained when a reset is performed.
This is the exactly as I described it to Oppo.