Originally Posted by ggw2000
Really not understanding your response here? There is no "TV was set to Enhanced format". Enhanced format is set on a per HDMI input basis as stated. Did you go to where the individual above told you and see if HDMI 1 is set to enhanced in the settings?
Originally Posted by Therberg
Is the HDMI cable going directly to the TV from the Blu-ray player and is it a certified 18Gbps cable ?
I can confirm that there are occasional issues with automatically turning on HDR with at least one disc. I had a ticket open with Sony, and received a phone reply yesterday that engineers are aware of the problem and it might be fixed in a future update. In my case, it's only a problem when the disc is recorded in 4k/60p with HDR, and only when routed through my receiver.
Here's a summary of what I've found (note I also own the Samsung K8500 player):
1 - On my LG 65UH8500, with cables routed through my 4k/60p compatible Yamaha RX-A1060 AVR, all 4k/24p discs I've tried so far turn on HDR automatically and play fine. The same is true of the Samsung player.
2 - With a 4k/60p HDR disc (Billy Lynn's...), the Samsung will automatically enable HDR on the TV, and before the firmware update, the Sony X800 would not. Same cables. Could not even manually force HDR on the Sony, as it didn't even recognize HDR on the disc.
3- After the firmware update, the Sony now recognizes HDR on the disc, but shows in its display "HDR-SDR" and in the Options menu has the slider bar, as if it's sending an HDR signal to a non-HDR capable display. Color is more saturated, but not true HDR. The Samsung player, same cables, same AVR, works fine.
4- Tried connecting the x800 directly to the TV input, not going through the receiver, and the disc now plays correctly. I would attribute this to the cables, but they are certified 18gb, and again, the Samsung player works correctly through the receiver.
So, the problem seems to be some incompatibility between the Sony at 4k/60p and the Yamaha AVR. I will keep the x800, as everything else about it is better than the Samsung: quiet, smooth disc operation, SACD and DVD-Audio compatibility, handles hi-res DNLA files from my music server well. Streaming will get there with future updates, but I use the LG TV apps for streaming anyway.
I have ordered new certified cables just in case there's something wrong with the current ones, and will again try going through the AVR when I receive them.