Join Date: Jun 2006
Location: Land O' Lakes, FL
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I am expecting my 800X today, and will be connecting it to my new OLED 65 E7 tonight. I cringe at the thought of it being defective right out of the box - having the same symptoms as a few of you have reported. I think I may have one thing going for me, and I don't know how you feel about this topic, but - I ordered a refurbished unit.
Quite a bit of what I order are refurbs, and I suppose the argument goes both ways, but in my experience "Whatever was going to break DID and was already replaced by a team of folks that do NOT want that unit returned again"
Each of you that are sending in your units for warranty work may or may not get your exact unit back, right? Sometimes defective units simply get returned and fixed, but not sent back to the original purchaser. Chances are that when they fix it, and sell it again as 'factory refurbished' all the potential fixes have been performed, and the unit may be more robust than originally built.
Again, this has been my experience, and I report this anecdotally, but I've had more new in the box failures over the years than from refurbs. Add to that the savings of a refurb and you can see why its generally my preference.