Sigh...While watching Thor: Ragnarok 4k tonight the movie froze twice. I was able to get it going again by rewinding a bit then hitting play the first time. The second time I was a bit patient and it resumed. Guess it is a buffering problem but that's just a guess.
I've called Sony in the past, couple of months ago, and followed all their directions for setup, etc. and it played all BD disks just fine but the first 4k I've played and blooie.
And to answer some posters...not a rental...bought brandy newy at BB and the disk is flawless...It's not the disk, not the handling, not the rest of my HT system...it's the player...
Will be calling Sony on Monday to start a return for repair, refurbish, refund, whatever I can get at this point.
I have a less expensive Samsung 4k player that never had a problem so I'll put that back into the system tomorrow and see what happens...what a pain in the ass.
At this point I'm probably done with Sony...maybe I'll give the Oppo a try but that is an expensive way to go...sigh
*****Well I perhaps jumped the gun regarding a clean disk. I checked the back of the disk before I put it away and noticed several smudges on it. One in the center of the play area and 2 others scattered. I did not put them there as I always remove/hold by the edges only. I used my eye glasses cleaner spray to spritz the disk and the glasses cloth to clean it. Put it back in the player and went to the same two areas that froze and huzzah! no freezes. So I guess it was or may have been a dirty disk. I'll check them now before I put them in the tray and may give them a spritz and wipe before play anyway.*****
TV: Sony XBR 65X950G, AVR: Marantz SR5014, Speakers: front/Paradigm Prestige 15B bookshelf, center/Paradigm Prestige 45C, surround/Paradigm Atom, sub/SVS SB3000, DVD: Panasonic DP-UB820P-K Disk Player, Media Player: Zidoo Z9S & Roku Streaming Stick +, Remote: Logitech Harmony Ultimate Home
Last edited by Kai Winters; 03-18-2018 at 08:33 AM.