I've had mine for close to a year now, manufacturers warranty is about up. It worked fine when I first got it, I watched the entirety of breaking bad and Better call Saul without a hitch. Now however, I rarely get through a movie without the player locking up, forcing me to unplug and restart, after which it's usually okay. Is this is even worth contacting Sony for?
Issues like this are a pita, when there's something wrong but you can't bring out the issue. It freezes almost every time I use it now, but it's usually around an hour or so into a movie, and I can't imagine Sony will do anything beyond turning it on to see that it performs basic functions. Also, is the serial# listed in a menu somewhere like on Sony TV's?
77" LG CX
Receiver: Denon X3700H, Center channel: Klipsch RP-404C, front speakers: Klipsch RP-8000F's, Surrounds: Klipsch RP-500M's, Subwoofer: SVS PB-2000
Roku ultra, Xbox one X, PS4 PRO, Sony UBP-X800