Originally Posted by yld2rob
I am having several issues ith this player I am hoping for some help with. I don’t think I am getting HDR (see first pic). All devices are going into the reciever and output to the tv. All ultra high speed cables are being used. I do get 4k 60 hz 3840x2160 60p HDR UHD using my Apple TV (second pic) waching Jack Ryan.
Here is my setup:
All new components. Denon X6500. Samsung Q7 and this panasonic player. All have HDR10 and are enabled where they can be.
Hdmi output mode video plus audio
Dolby vision off
Hdr 10 on
Deep color auto 12bit
On the tv:
Hdr plus enabled
Any net cec
4k signal format enabled
All firmware has been updated on all devices and I have hard reset the Panny twice.
I have the same issue in the UK after updating firmware (unit is only 3 weeks old), I have contacted Panasonic.
Its a handshake issue, some UHD discs are fine, but most are not, eg, loaded A Star is Born, HDR banner pops up (LG E7), at the disc menu I choose play movie, then the HDR drops and its a washed out SDR image. I need to powercycle the Av Receiver or tv to sort it out. Power cycling player will just repeat the process.
Arrival was an odd one, choose play movie and the first production company remains in HDR, then the Paramount stars start to fly in and it drops HDR (LG only allow choice of SDR modes), again, quick AV receiver power cycle and the HDR flag comes back on.
It wasn't doing this before the 820 player firmware update, I have also tried the player reset options provided by Panasonic support and no joy, unfortunately can't roll the firmware back...
Both TV/receiver last had their firmware updated months ago.
Will chase Panny again tomorrow...
A few on UK AVForums have experienced similar issues with some having 3D issues...