Official Panasonic DP-UB820/824 Owner's Thread (No Price Talk) - Page 172 - AVS Forum | Home Theater Discussions And Reviews
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post #5131 of 5472 Old 07-20-2019, 10:20 AM
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Meh, purchased a Ub820 yesterday from Crutchfield and got Saturday delivery. Excitedly hooked it up just now and the unit refuses to turn on. Man, not a good first impression. The AC adapter doesn't seem to go in very far and has a fair bit of wobble to it. Does this seem right?
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post #5132 of 5472 Old 07-20-2019, 10:24 AM
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Quote:
Originally Posted by methos75 View Post
Meh, purchased a Ub820 yesterday from Crutchfield and got Saturday delivery. Excitedly hooked it up just now and the unit refuses to turn on. Man, not a good first impression. The AC adapter doesn't seem to go in very far and has a fair bit of wobble to it. Does this seem right?
Not right.
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post #5133 of 5472 Old 07-20-2019, 10:53 AM
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Guys can you tell me if this is correct ? My TV (LG B6) has black level set to 'low'.

My UB820 was set to YCbCr Auto but the picture was washed out, I have put it on RGB enhanced and it looks much much better but (maybe?) A bit too dark now.

Any idea what the proper setting is for me ? Maybe there's a different setting that I need to change as well ? Please advise

My other settings:

deep color output: Auto 12 bit priority

HDR/color gamut output: HDR/BT.2020 Auto

HDR TV type: OLED

24p output: Auto

4K60p output: 4K/60p(4:4:4)

Resolution: Auto

LG B6 (Chad B. calibrated)
Yamaha 681 AVR
Polk Audio 3.1.2 Atmos
Panasonic UB820
Custom HTPC/Emby WMC/MPC-BE/MadVR

Last edited by annisman; 07-20-2019 at 10:57 AM.
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post #5134 of 5472 Old 07-20-2019, 11:01 AM
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I didn't think it was right, it just has a lot of side to side play that doesn't seem right. No idea why it will not go further in, it only seems to go halfway in.
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post #5135 of 5472 Old 07-20-2019, 11:56 AM
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Quote:
Originally Posted by annisman View Post
Guys can you tell me if this is correct ? My TV (LG B6) has black level set to 'low'.

My UB820 was set to YCbCr Auto but the picture was washed out, I have put it on RGB enhanced and it looks much much better but (maybe?) A bit too dark now.

Any idea what the proper setting is for me ? Maybe there's a different setting that I need to change as well ? Please advise

My other settings:

deep color output: Auto 12 bit priority

HDR/color gamut output: HDR/BT.2020 Auto

HDR TV type: OLED

24p output: Auto

4K60p output: 4K/60p(4:4:4)

Resolution: Auto
You shouldn't have to adjust the black level on your OLED. In fact, you shouldn't adjust the black level on your OLED. Put it back to normal, or standard, or whatever LG calls it and that should fix your problem.

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post #5136 of 5472 Old 07-20-2019, 11:57 AM
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Quote:
Originally Posted by methos75 View Post
The AC adapter doesn't seem to go in very far and has a fair bit of wobble to it. Does this seem right?
Mine was like that too, but it did turn on (and the cable stayed put).
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post #5137 of 5472 Old 07-20-2019, 12:05 PM
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Quote:
Originally Posted by joshua goard View Post
Quote:
Originally Posted by annisman View Post
Guys can you tell me if this is correct ? My TV (LG B6) has black level set to 'low'.

My UB820 was set to YCbCr Auto but the picture was washed out, I have put it on RGB enhanced and it looks much much better but (maybe?) A bit too dark now.

Any idea what the proper setting is for me ? Maybe there's a different setting that I need to change as well ? Please advise

My other settings:

deep color output: Auto 12 bit priority

HDR/color gamut output: HDR/BT.2020 Auto

HDR TV type: OLED

24p output: Auto

4K60p output: 4K/60p(4:4:4)

Resolution: Auto
You shouldn't have to adjust the black level on your OLED. In fact, you shouldn't adjust the black level on your OLED. Put it back to normal, or standard, or whatever LG calls it and that should fix your problem.
I did NOT adjust the black level on my OLED. I adjusted settings ONLY on my UHD player, as I stated in my post.

LG B6 (Chad B. calibrated)
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post #5138 of 5472 Old 07-20-2019, 04:28 PM
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On the Netflix apps of 820, after u select the movies/titles n before u hit the PLAY button to start the program, the display page cannot show the logo HDR n ULTRA UHD 4K at the same time . Even though it contains both feature. Is that right ?

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post #5139 of 5472 Old 07-20-2019, 06:12 PM
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Quote:
Originally Posted by methos75 View Post
Meh, purchased a Ub820 yesterday from Crutchfield and got Saturday delivery. Excitedly hooked it up just now and the unit refuses to turn on. Man, not a good first impression. The AC adapter doesn't seem to go in very far and has a fair bit of wobble to it. Does this seem right?
Its a power cord, not an adapter. If you look closely at the both the cord and the AC in terminal you will see that one side is flat and one is rounded. You need to match them. The cord should insert fully when matched correctly.

"When all else fails, read the manual."
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post #5140 of 5472 Old 07-20-2019, 06:38 PM
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Quote:
Originally Posted by annisman View Post
I did NOT adjust the black level on my OLED. I adjusted settings ONLY on my UHD player, as I stated in my post.
My TV (LG B6) has black level set to 'low'

This is what I was referring to. Direct quote from your original post.

Sony 75xZ9D connected to Panasonic UB820 and Nakamichi Shockwafe 7.1 Pro Atmos
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post #5141 of 5472 Old 07-20-2019, 06:43 PM
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Quote:
Originally Posted by joshua goard View Post
Quote:
Originally Posted by annisman View Post
I did NOT adjust the black level on my OLED. I adjusted settings ONLY on my UHD player, as I stated in my post.
My TV (LG B6) has black level set to 'low'

This is what I was referring to. Direct quote from your original post.
But you're still not right, I never changed that setting I was simply stating what the setting was.

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post #5142 of 5472 Old 07-20-2019, 09:22 PM
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Lol is there really a difference between AC adapter and cord? They both are used interchangeable. And it can only go in one way, so that isn't the issue.
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post #5143 of 5472 Old 07-20-2019, 10:37 PM
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Originally Posted by annisman View Post
But you're still not right, I never changed that setting I was simply stating what the setting was.
Not trying to be rude here...Just not sure why black level would be set to low if you didn't change it. Having black level too low typically results in a picture that is too dark. If you didn't set it that way, not sure why you mentioned it in the first place. But if your picture is too dark, based on the info you gave, having black level too low seems like the obvious thing to adjust...

Sony 75xZ9D connected to Panasonic UB820 and Nakamichi Shockwafe 7.1 Pro Atmos
Sony 55x900e
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post #5144 of 5472 Old 07-21-2019, 07:43 AM
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scrowe was right I can't get Atmos from the 820 Netflix app on the RX-A3060, fortunately the Netflix app on the Sony series 2018 onwards TV's will decode so I have that as a usable source.

I can live without the Atmos on Netflix from the 820 but I can't forgo it from my 4k discs. At present I can't get any source whether it be disc or streamed to provide an Atmos track from my 820 at all.
Then I would suggest a factory reset on the player - check the manual. Also disconnect the AVR from the mains, then replug, before reconnecting the player HDMI, this should ensure the HDMI resyncs fully.
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post #5145 of 5472 Old 07-21-2019, 08:48 AM
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I find the Netflix app a little flaky on my prior 820 and now 9000. To get Netflix or amazon working with Netflix i have to make sure Dolby vision is on and it works then you can initiate hdr and turn off dv and atmos will keep working. Once you turn it off The next time you have to do it all over again. Flaky but works for me. Hope Panasonic will adress these issues with future firmware updates.

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post #5146 of 5472 Old 07-21-2019, 09:48 AM
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Originally Posted by joshua goard View Post
Quote:
Originally Posted by annisman View Post
But you're still not right, I never changed that setting I was simply stating what the setting was.
Not trying to be rude here...Just not sure why black level would be set to low if you didn't change it. Having black level too low typically results in a picture that is too dark. If you didn't set it that way, not sure why you mentioned it in the first place. But if your picture is too dark, based on the info you gave, having black level too low seems like the obvious thing to adjust...
There are two options, one is low the other is expanded. From what I understand 'low' represents color space 16-235 and 'expanded' represents 0-255.

For TV's, 16-235 is always preferred, therefore 'low' is the correct setting.

Reference: https://referencehometheater.com/201...ll-vs-limited/

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post #5147 of 5472 Old 07-21-2019, 09:49 AM
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I purchased the UB820 to pair with my Denon X4400h and Sony XBR55 X900F. Could someone please help me with the following question?


1. When playing back a Dolby Atmos movie the Denon displays Dolby Atmos on the receiver display but when you hit the Playback info button on the UB820 remote it displays Dolby TrueHD. Is this correct?
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post #5148 of 5472 Old 07-21-2019, 09:53 AM
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Yes. Only the receiver can read the Atmos later.
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Panasonic DP-UB820 -> Yamaha CX-A5100 -> Sony XBR-75X940C; Mediabridge 6' and 15' HDMI cables.
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post #5149 of 5472 Old 07-21-2019, 12:42 PM
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Quote:
Originally Posted by annisman View Post
There are two options, one is low the other is expanded. From what I understand 'low' represents color space 16-235 and 'expanded' represents 0-255.

For TV's, 16-235 is always preferred, therefore 'low' is the correct setting.

Reference: https://referencehometheater.com/201...ll-vs-limited/
Is the picture dim with all blu rays or is it with HDR? HDR will look "dimmer" than SDR because of the dynamic range in many instances. It took me a bit to get used to HDR because my expectations were not right. I was expecting bright and punchy colors everywhere, but in reality HDR typically looks more natural and has a greater range of luminance between the darkest and brightest objects on the screen. Of course SDR could never produce highlights are searingly bright as HDR, but in terms of overall screen brightness, SDR is typically brighter.

This is even more pronounced with OLED tvs. For example with my Sony Z9D i typically watch SDR content at a brightness of 15 to 20 out of 50. With HDR i have brightness on Max.

I can watch HDR in a dark room with no issues, but if I tried to watch SDR on max brightness in a dark room I would be miserable. With my Sony OLED, I can watch SDR content at Max brightness in a dim/dark room and because of that, HDR looks a bit dimmer...

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post #5150 of 5472 Old 07-21-2019, 12:43 PM
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Lol is there really a difference between AC adapter and cord? They both are used interchangeable. And it can only go in one way, so that isn't the issue.
I hoped that no one was dim enough to not be able to correctly insert a keyed connector.

The cord is part of the power adapter, so the distinction seems pointless to me.

I wonder if the power socket on the unit is loose. (Manufacturing defect.) Simple enough to check, I'd think.
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post #5151 of 5472 Old 07-21-2019, 03:16 PM
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Has anyone had problems with Pana 820 and 2001: A Space Odyssey UHD (UPC 883929671526 reissue with red UPC label)? I have encountered pixelation at about 1:16 and both video and audio stuttering starting at 39:00-41:00 and 1:15-1:17 and sometimes losing audio totally. This happens with all soundtracks and AVR codecs. Pausing or rewind Pana for a short time mostly help but not always. I thought of player or AVR overtemp but cooling them did not help. All HDMI cables are 4K and 18 Gbit/s certified. Player outputs HDR(PQ)/BT.2020 YCbCr 4:4:4/12bit. This with Auto setting. AVR and Player have latest firmware installed.
I could not see any damage or dirt on disc surface.

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post #5152 of 5472 Old 07-21-2019, 04:18 PM
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No issue with my copy 2001: a space odyssey red UPC label 8392967152.
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post #5153 of 5472 Old 07-21-2019, 09:22 PM
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Been 6 months of so since I have bought a 4K movie, Shazam

Man, it looked good on this player with my projector

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post #5154 of 5472 Old 07-21-2019, 10:56 PM
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Originally Posted by joshua goard View Post
It took me a bit to get used to HDR because my expectations were not right. I was expecting bright and punchy colors everywhere
Who would want that.

I will keep my SDR2020 where resolution is high, images are bright and colors are punchy. Watching a dark image and pretending it looks better because the player says "HDR" is an exercise in misery. Not until "HDR" did I ever hear people talk about how amazing an image was because of how dark it was.

I expected HDR to still give the overall brightness of regular Blu-ray but also have greater blackness depth and brightness punch. Perhaps one day we will get there but I will not sacrifice 120 minutes of overall brightness for a half dozen 3-second "bright" flashes (which are only "bright" because the rest of the entire movie has suppressed brightness).
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post #5155 of 5472 Old 07-22-2019, 02:05 AM
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Then I would suggest a factory reset on the player - check the manual. Also disconnect the AVR from the mains, then replug, before reconnecting the player HDMI, this should ensure the HDMI resyncs fully.

The frustration continues, it doesn't seem to matter what I try I am unable to get Atmos out of this 820. The best I can get is either a 7.1 DD or 7.1 DTS to register at the 3060, but unplug the 820 and plug the X700 in and bingo Atmos and DTS-X is there???? Has to be something wrong with the 820 but I can't figure it out, everything is set to where it should be so there should be a bitstream going o the receiver?
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post #5156 of 5472 Old 07-22-2019, 07:11 AM
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Has anyone had problems with Pana 820 and 2001: A Space Odyssey UHD (UPC 883929671526 reissue with red UPC label)? I have encountered pixelation at about 1:16 and both video and audio stuttering starting at 39:00-41:00 and 1:15-1:17 and sometimes losing audio totally. ...
I have experienced repeatable pixelation on Mary Poppins Returns. I just purchased a new DP-UB820 (mfg. Mar. 2019) and the first UHD disk I played worked fine for 10 min, then started intermittent pixelation. By 45 min (chapter 7), it was filling half the screen at times and the sound went out of sync with the picture. I took the unit and the disk back to my dealer, and the disk played fine on their demo unit(no pixelation). We swapped in my unit with their demo (keeping their TV, but bypassing their AVR) and played the disk. It immediately pixelated at chapter 7. The dealer agreed my unit was defective and ordered a new one. He loaned me the demo unit(mfg. Apr. 2019) and I went home and played the disk without problems.
However, we watched the new UHD "Murder on the Orient Express" two days ago on the loaned demo unit and it started to pixelate at 54:00 and audio went out of sync. I restarted the movie, went to 50:00, then fast forwarded to next chapter and watched the rest of the movie without problems. I have not replayed it to see if it is repeatable.
These are the only two UHD disks I have played, but I have played multiple standard Blu-ray and DVDs without problems.
I have Certified Premium HDMI Monoprice cables and all devices in the chain are at current firmware. Both disks are brand new with no obvious marks or fingerprints.
I hope the new on-order unit is better!

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post #5157 of 5472 Old 07-22-2019, 07:31 AM
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Who would want that.

I will keep my SDR2020 where resolution is high, images are bright and colors are punchy. Watching a dark image and pretending it looks better because the player says "HDR" is an exercise in misery. Not until "HDR" did I ever hear people talk about how amazing an image was because of how dark it was.

I expected HDR to still give the overall brightness of regular Blu-ray but also have greater blackness depth and brightness punch. Perhaps one day we will get there but I will not sacrifice 120 minutes of overall brightness for a half dozen 3-second "bright" flashes (which are only "bright" because the rest of the entire movie has suppressed brightness).
You've obviously never seen a good HDR capable set...And you obviously don't understand the benefits of HDR...If you had a better tv you would be able to see the difference.

There's a HUGE difference between how dark something is and how deep the blacks are...

There's a HUGE difference between an object looking brighter because the brightness of everything else is being suppressed and a TV being able to produce 1800 nits of brightness when it needs to make something very bright. When you go outside and look at the world, there are natural fluctuations in luminance. Nothing in reality is uniformly bright...unless you're watching something on an SDR monitor. When an explosion is the same brightness level as the sky around it there's not much impact. But when an explosion, or a flash of lightning, or a bright light, or the energy beam from Superman's eyes sticks out from the rest of the image it creates a much more spectacular picture...I've never seen anything in SDR that made me say, "Holy ****..." I say that watching HDR content all the time...
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Sony 75xZ9D connected to Panasonic UB820 and Nakamichi Shockwafe 7.1 Pro Atmos
Sony 55x900e
Sony 55xA1E
Sony 75x940e (Returned :-( bad motion blur)
Sony 55x930d (Retired)

Last edited by joshua goard; 07-22-2019 at 07:36 AM.
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post #5158 of 5472 Old 07-22-2019, 08:40 AM
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You've obviously never seen a good HDR capable set...And you obviously don't understand the benefits of HDR...If you had a better tv you would be able to see the difference.

There's a HUGE difference between how dark something is and how deep the blacks are...

There's a HUGE difference between an object looking brighter because the brightness of everything else is being suppressed and a TV being able to produce 1800 nits of brightness when it needs to make something very bright. When you go outside and look at the world, there are natural fluctuations in luminance. Nothing in reality is uniformly bright...unless you're watching something on an SDR monitor. When an explosion is the same brightness level as the sky around it there's not much impact. But when an explosion, or a flash of lightning, or a bright light, or the energy beam from Superman's eyes sticks out from the rest of the image it creates a much more spectacular picture...I've never seen anything in SDR that made me say, "Holy ****..." I say that watching HDR content all the time...
For projectors, SDR2020 is better. If a projector could truly play 1800 nits of HDR, everybody in the room would go blind. LOL

Video: JVC RS620/X9500 projector, Stewart ST130 screen, Panasonic ub820 UHD player
Audio: Anthem AVM60 preamp, Anthem MCA525 amp, B&K Reference 125.7 amp
Subs: dual SVS PC-12 cylinders
Speakers: Jamo 626k4 in-wall mains, Jamo 631k4 bi/dipole surrounds, DefTech DI6.5R heights
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post #5159 of 5472 Old 07-22-2019, 09:35 AM
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Originally Posted by Erod View Post
For projectors, SDR2020 is better. If a projector could truly play 1800 nits of HDR, everybody in the room would go blind. LOL
I certainly have way less experience with projectors. I may do a projector system for my next home theater upgrade down the line. We don't have a theater room which has been a big drawback. That and having to project on a white screen. After getting a high end LCD and OLED sets at my home going to the movies just isn't as enjoyable. Blacks look grey at the movies, no HDR, everything just looks...meh. Movies at home look spectacular. Obviously home projectors can probably put the projectors they use at the movies to shame nowadays. It is nice being able to watch a movie in the dark or in a bright room and have it look equally as stunning. That's been the biggest drawback for the projector setup at this point, and not having a dedicated place to put it...that and spending a ****load of money on a z9d...lol

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post #5160 of 5472 Old 07-22-2019, 09:48 AM
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I personally have a projector (no replacement for displacement), so SDR2020 is the best solution in my theater. I have however demoed quite a few OLEDs and I still maintain sacrificing overall brightness for highlights just isn't worth the trade off. Of course HDR works better on an OLED in a pitch black environment but overall brightness reduction isn't enjoyable on any display. I do think one day we will have sacrifice free HDR, I just wonder if the coding on current discs will take full advantage of it.

The biggest mistake was not having solid standardization for HDR from the start. Lots of growing pains that were not present with HD Blu-ray and has resulted in very mixed results with consumers. Players like the UB820 with built-in tools like the HDR Optimizer have made it clear the original HDR standards were not well thought out...even display manufactures are starting to incorporate tone mapping into their displays. Thankfully the UB820 works wonders. I just wish I could apply it to all sources.
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